Access Equity Release Reviews 221

From the start everything was explained clearly and the time frame it would take and each step that we would need to go through the solicitor that came to the house was very efficient our representative was easy to contact and kept us updated very good service all round

Good advice no pressure talked me through all the stages very professional kept me in the loop all the time open to any questions or queries very nice to deal with would recommend to anyone else looking for equity release

Really good experience. Kept us informed through the process

We couldn't have chosen a better service than was offered by Access Equity Release to advise us on the process to draw down funds for a necessary expend. From when we were first contacted by Geoff Riley he guided us through the whole process efficiently and effectively, answering all our questions clearly and honestly. He kept us informed of progress where appropriate right through to completion of the process. It was noticeable that he was concerned that both my wife and I were involved in all the phone calls and Teams conversations, each being able to ask questions or raise matters separately. This was something my wife said didn't always happen with other companies from past experience.

We were introduced to Martin Wade by a very reputable client of my husband.
If you need to do equity release, you are clearly not in your best place - and it takes some understanding.
Martin explained it to us time and time again - we must have driven him mad ! …
He managed to get us a very good deal - even when we were held up with a land registry issue -
The time it has taken to get this underway has shown us his integrity and popularity from every angle; finance (who have been very forbearing) - his conveyance lawyers (who have helped us out over months) and his very polite reception team. But he always made time to call us personally, however busy.
Martin Wade is a pragmatic, fair and sensible businessman.
What a bonus that he has a great sense of humour and real feel for difficult situations…
We could not recommend him more highly

Our advisor, Dean Harrison, was extremely helpful at all stages of the process. No hard push, making all facts and figures clear and open to questions to ensure clarity of messaging throughout the process. Whilst equity release is a significant step to take, we felt Dean was acting with us and not selling us anything, showing great empathy and understanding.

We were looking into Equity release for some time and couldn't decide if it was for us until Patrick Keogh took the time to explain how it worked in terms that we could understand. No pushy selling of any product but clear facts (good and not so good) but gave us a clearer idea of how to handle our own situation, thank you Patrick

Patrick Keogh was so easy to deal with , very polite and supportive throughout the whole process.
We would definitely recommend him.

Thank you Tricia Batchelor
I couldn’t of done this without you , nothing was to much trouble for her if I asked a hundred questions she had time for me , it’s a big thing to go through as you work all your life for your home as it’s so important that it’s dealt with understanding , support am that’s what I got 200% ,
Thank you
Denise

Jeff was really helpful very patient ,from start to finish, would highly recommend .

Dean explained the whole process very clearly and and did a great job finding the best loan provider with best terms for me . He supported me through the whole process, and so everything was smooth efficient and quicker than i expected .

We found Martin extremely personable, relatable & professional. He guided us gently through the whole equity release process & was very patient in dealing with our, sometimes, simplistic questions!

Martin Wade was introduced to us to explore the equity release possibility on our home. We finally got our offer yesterday after several months of intervention from Martin, as our application was not straight forward, he worked tirelessly on our behalf and kept us updated at every turn. Cant recommend him more highly for his expertise in this field. He is also a very nice guy!

Access Equity Release (AER) responded to my online enquiry to Equity Release and my assigned contact Patrick Keogh was courteous, professional and sensitive to my needs and reasons for accessing funds. The process was carefully explained where no question was too trivial or complex. From the adminstrative staff, legal team and Patrick himself, every stage of the process has been explained and efficiently handled. They addressed any fears and concerns I had about equity release and ensured I understood and was happy at every stage. I would recommend AER to anyone considering this move and thank the team, particularly Patrick for supporting me through the process and speedy completion.

We looked into equity release, Darren Wherry was brilliant he talked us through the process and anything that needed clarification he would take the time to explain. He kept us well informed throughout.We are more than happy with this service and would recommend to our family and friends.
Thank you

Dean Harrison
The process and paperwork made very easy to follow, because at every step any questions or queries, we're answered promptly and easy to understand
A great job,and would recommend Dean to anyone.

Would like to say a massive thank you to Dean Harrison at Access Equity Release.
An excellent service from start to finish And I really cannot recommend Dean highly enough.
Dean is very knowledgeable with all things to do with equity release And was always there at the end of the phone to answer any of my questions.
He talked me through the process from start to finish,he explained everything in a way that was easy for me to understand. very clear and a very professional service. we had a few little hurdles along the way, but Dean never gave up and was able to achieve exactly what we wanted.
Would highly recommend this service, thank you Dean. You are amazing.

Excellent communication and correspondence throughout the whole process from Dean

agent always replied to e-mails and phone calls quickly and efficiently and made me feel valued.