Affordablemovingstorage Reviews 2

This company was hired through safe ship moving for my move and it was an awful experience dealing with BOTH companies right after I signed the contract. DO NOT USE ANY OF THESE TWO COMPANIES THEIR REVIEWS ARE FAKE! People have reported their items completely stolen and I can see why! I had to threaten this company with the authorities to deliver my items because they would not do it! They did not deliver on anything they said they would, the move date, the pricing, broken items etc. Took almost $3k in non refundable charges then last minute refused to do the job unless I paid an extra $1k . Mind you, there was LESS on the inventory list than was originally signed but I was getting extorted $1k. A decent amount of my items were broken or damaged beyond repair.

I hired Affordable Moving & Storage for our family move in August 2025. I trusted them to handle a marble dining table that was clearly labeled “MARBLE/DELICATE” on the inventory sheet. Their team handled every step — disassembly, packing, storage, and delivery.

When our belongings were returned, the marble table was cracked beyond repair. I provided photos, text messages, and proof showing they were the only ones who handled it, but they denied responsibility and offered only a small payout under “basic coverage.”

What makes this worse is that I specifically asked before the move about protecting the marble. Their manager assured me that crating “wasn’t really necessary” because their crew was “very good” and would wrap it well. I relied on that advice — and we were left with a destroyed family centerpiece.

We have since filed a formal complaint with the New Jersey Division of Consumer Affairs.

This experience has been frustrating and disappointing, especially after trusting professionals to handle something our family truly valued.

#ConsumerRights #MovingCompanyReview #AffordableMoving #NJConsumerAffairs #CustomerAccountability