We used Buzz eSIM for a trip to China last year and were really happy about it so decided to use it again for our trip in Japan this year. It didn't disappoint - we got the same good experience and... Toon meer
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Lees wat reviewers zeggen
Got an eSIM for a US Trip back in October 2025. It was perfect, had no issues. Ordered another for this month (May 2026). A couple of hiccups getting it installed this time, I (foolishly) still h... Toon meer
7 day esim worked perfectly to the USA New York. On landing, attach to the airport WiFi. If you miss the automatic message to connect that pops up, don't worry, just go to phone settings sim managemen... Toon meer
Used Buzz eSIM last time in America. So for our 2 week holiday we had to use Buzz again. This time we both had eSIMs. They worked perfectly and it’s really easy to get them up and running. Ours were a... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Buzz eSIM is a digital network supplier, supplying everyone worldwide with a seamless and unlimited connection experience without the need for a physical SIM card. Our services provide low prices, ensuring affordability while traveling worldwide. We make sure that your connection with Buzz eSIM isn't just convenient; it's a quick, secure, and reliable experience.
Contactgegevens
63 St Mary Axe, EC3A 8AA, London, Verenigd Koninkrijk
- +1 (201) 305-9323
- Hello@buzzesim.com
- buzzesim.com
4,5
Uitstekend
386 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 90% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
1) This time Buzzesim did not work (in…
1) This time Buzzesim did not work (in India)
2) I bought 2 packages, but got only one QR code and the other was delivered days later (late) based on by request
6 juli 2025
Antwoord van Buzz eSIM
Dear RT,
Thank you for reaching out and sharing your recent experience with Buzzesim. We're truly sorry to hear about the inconvenience you faced during your trip.
Regarding your concerns:
1. eSIM Functionality in India – We understand that you felt the eSIM did not work. However, our system records do show data usage associated with the first eSIM, indicating that it was active and functioning. We've already sent the usage proof to your email for your reference. Still, we sincerely apologize if the service did not meet your expectations on the ground.
2. Second eSIM Delivery – We’d like to clarify that the second eSIM was sent on time. It’s possible the email ended up in your spam or junk folder, which might explain the delay in locating it. Since this eSIM was not used, we’ve gone ahead and issued a full refund for it as a gesture of goodwill. We also sent the refund proof to your email.
We deeply value your trust and are committed to improving our service to prevent similar issues in the future. If you have any further questions or need assistance, please don’t hesitate to reach out.
Regards,
Buzz eSIM Team
US eSIM
ESim works properly. Good communications and instructions from Buzz. Very simple process.
7 juli 2025
happy returning customer
Very happy with their product and services. Bought for the US trips and worked really well. Handy to have a local phone number not just data. Also customer service was great. Easy to reach and instant solutions via WhatsApp. Will use in the future.
1 mei 2025
Review zonder uitnodiging
Excelente servicio
Excelente servicio, megas y llamadas ilimitadas sin límite de velocidad. Buena atención al cliente, mi única opción después de probar varios proveedores. En definitiva lo mejor
1 juli 2025
Buzz eSIM experience
Ordered 2 eSIMs for our children during our recent holiday to the US. Have also previously used them on our holiday last year. No issues connecting, they were online before we had got out of the airport. Our only minor gripe was the amount of unsolicited calls and texts they received on the temporary telephone numbers. The numbers had obviously been recycled a number of times and had been registered with businesses and loyalty programmes. Sometimes 10 or more calls a day and as many texts. Other than that, flawless.
19 juni 2025
Review zonder uitnodiging
Antwoord van Buzz eSIM
Dear Paul,
Thank you for your continued support and for taking the time to share your feedback! We're really glad to hear that the eSIMs worked seamlessly during your holiday and that your children were able to get online so quickly.
Regarding the unsolicited calls and texts—thank you for bringing this to our attention. If you experience this again in the future, please don’t hesitate to reach out to us. We can contact T-Mobile on your behalf to request that spam-blocking features be enabled from their backend.
Additionally, you can activate Scam Block on your T-Mobile prepaid line at any time by dialing #662# directly from the device. This can help significantly reduce unwanted calls and messages.
Thanks again, and we hope to assist you on your next trip!
Best regards,
Buzz eSIM Team
Order cancellation
We veer unable to travel on the dates we planned and Buzz eSIM team kindly cancelled our order and returned full purchase amount
10 juni 2025
Excellent company
This is the second time purchasing esim for the USA had a few problems installing it in phone but after contacting buzzesim and telling them the problem they soon had me up and running. Highly recommend them for buying esims. Excellent customer service.
23 juni 2025
Review zonder uitnodiging
Great Product
Easy set up and fantastic price. I have used my phone as if I was at home with no connection issues. Has made my holiday a better experience. I will be using Buzz for my next vacation
10 juni 2025
All round great service
All round great service ! Easy to buy ! Easy to work ! This is 2nd time I’ve used a buzz eSIM and will use them again !
12 juni 2025
Worked without problems
Worked without problems! Arranged for it to start the day before leaving so I could let people know my number. Came on the phone - nothing to do. Landed in USA and rang my daughter!
5 juni 2025
Review zonder uitnodiging
Set up easy and quick ,no issues with…
Set up easy and quick ,no issues with coverage and having the us number far Restuarant wait lists and bookings and mall text based discounts was invaluable
26 mei 2025
Couldn’t get it to work
6 juni 2025
Antwoord van Buzz eSIM
Dear Lesley,
We’re truly sorry to hear that you had trouble getting your eSIM to work. We understand how frustrating that can be, especially when you're counting on a smooth experience.
We sincerely wish you had reached out to us earlier—we would have been glad to assist you right away and help resolve the issue on the spot.
Your satisfaction is very important to us, and we’re here to support you any time you need help. If there’s anything we can still do for you, please don’t hesitate to let us know.
Thank you for your understanding, and again, our apologies for the inconvenience.
Sincerely,
Buzz eSIM Team
My 1st eSIM and never again will I use…
My 1st eSIM and never again will I use the fiddly little odd piece that needs insertion …
So easy.
Great service and a real plus not only getting data but also voice / air time. Data was unlimited and my daughter was able to work and not worry about data limits. Used it in the US in a rather rural area . Sometimes it was slow in downloading but on average really ok. Can recommend
14 mei 2025
Review zonder uitnodiging
Brilliant
Brilliant, set up prior to holiday to Florida so the eSIM started to work as soon as landed. Unlimited data and US calls, totally recommend to anyone travelling to Florida.
19 mei 2025
Review zonder uitnodiging
Mixed Review
My review is going to be mixed, as on one hand it worked in both America & Canada as it should and was great for the price. BUT the amount of spam text, calls and possibly fraudulent was beyond acceptable. The number has clearly been recycled more times than I’ve had hot dinners. Apparently, via spam texts & calls money is owed, condos ready for viewing, loans available etc. So who ever had it before and before them etc must have been up to all sorts.
Would I use this company again…not sure, it’s a brilliant deal but all the spam is off putting.
Reply: I don’t need to ‘reach out’ as I know how to use my phones feature’s. There isn’t anything you could have done, the bottom line is you are recycling numbers so this is bound to happen. It’s also a common complaint with these eSIMs as reviews are stating.
9 mei 2025
Review zonder uitnodiging
Antwoord van Buzz eSIM
Dear Scarllett,
Thank you for reaching out and for your kind words about our service and the functionality of your eSIM. We truly appreciate your support.
We're very sorry to hear that you’ve been receiving a high volume of spam texts and calls. While we’re glad the service itself is working well, we understand how frustrating and disruptive unwanted messages can be.
We wish you had reached out to us sooner regarding this issue—we would have been happy to help you enable the spam blocking features available on your line. These tools can significantly reduce unwanted communications and improve your overall experience.
If you’re still experiencing these issues or need help activating these features, please don’t hesitate to contact us. We're here to assist you anytime.
Thank you again for choosing us.
Sincerely,
Buzz eSIM Team
Easy activation and bonus USA number
Used a Buzz eSIM with unlimited data for a recent 3 week holiday to Florida - easy activation on arrival and connected to the T-mobile network - used everyday for navigation and having an American mobile number to use while there was a real bonus when offering local services etc., Would not hesitate to use again and highly recommend.
26 april 2025
Review zonder uitnodiging
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