Just had a visit from josh and his collegue,what an experiance turned up on time,and explained what they what they were going to do, And sorted the problem out very quickly very professional would re... Toon meer
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After our bathroom plugholes suddenly started theatrically spouting water and toilets were loudly bubbling, a worried call to Drain Response (known as Bristol Drains via Google) seems to have fixe... Toon meer
Glen and Bob were polite, professional and efficient. They quickly identified the location of the blockage from our toilet and unblocked it. Glen was also able to reconnect the pipework behind the loo... Toon meer
Glen turned up ontime, very professional and knew what he was doing right from the get-go, friendly manner and nothing too much trouble getting rid of a blocked pipe that had 10 years build up of comm... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Drain Response Ltd is a seasoned leader in the drainage industry, proudly serving both domestic and commercial clients across the South of England. With years of expertise and a commitment to excellence, we provide reliable, efficient, and high-quality drainage solutions tailored to meet the diverse needs of our customers. Trust Drain Response Ltd for professional and prompt service, ensuring your drainage systems run smoothly and effectively.
Contactgegevens
19 Boveridge Gardens, BH9 3RF, Bournemouth, Verenigd Koninkrijk
- 0800 043 0392
- info@drainresponse.co.uk
- drainresponse.co.uk
4,7
Uitstekend
244 reviews
Heeft 40% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and price for a last-minute emergency on a Saturday.
Josh was great, came out to us on short notice on a Saturday with great pricing. Found the issue straight away and resolved it within an hour explaining exactly what he’s done and what the issue was. Would not hesitate to recommend and will not be using anyone else in the future, thanks Josh!
20 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear James,
Thank you so much for your fantastic review! We are thrilled to hear that Josh was able to assist you promptly on a Saturday and that you were pleased with our pricing.
It's great to know that he quickly found and resolved the issue, and provided clear explanations throughout the process. Your high recommendation and loyalty mean a lot to us.
If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Amazing quick service
Josh came out only a couple of hours after I originally called on a Saturday. Their prices are extremely fair and the service was very professional. He got the issue sorted quickly and left everything clean and tidy. Would definitely recommend, thank you Josh!
20 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Kia,
Thank you for your wonderful review! We are delighted to hear that Josh was able to assist you promptly, especially on a Saturday.
We pride ourselves on providing professional service at fair prices, and it's great to know that Josh sorted the issue quickly and left everything clean and tidy.
Your recommendation means a lot to us. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Professional
The drain wasn’t resolved properly, the company director personally called me back and agreed to resolve it straight away.
13 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Costel,
Thank you for sharing your experience with us, we sincerely apologize for the fact that the issue wasn't resolved properly the first time.
We appreciate your understanding and patience, and we are pleased to know that our company director personally called you back and ensured the issue was resolved straight away.
Your feedback is invaluable to us as we strive to provide the best service possible. Thank you for allowing us the opportunity to make things right. If you have any further concerns or need assistance in the future, please do not hesitate to reach out.
Thank you for choosing Drain Response Ltd. We truly value your support and trust.
Best regards,
Drain Response Ltd
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service from Drain Defence!
I recently had a drainage emergency and called Drain response. From start to finish, their service was impeccable. The technician arrived promptly, was incredibly professional, and diagnosed the problem quickly. Not only did they fix the issue efficiently, but they also provided valuable advice to prevent future problems. The pricing was transparent and fair, with no hidden fees. I was particularly impressed with their follow-up to ensure everything was still running smoothly. Highly recommend Josh at Drain response for any drainage repairs needs – they truly go above and beyond! Truly outstanding
18 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Jack,
Thank you so much for your glowing review! We are thrilled to hear about your positive experience with Drain Response.
It’s fantastic to know that our technician, Josh, provided you with prompt, professional, and efficient service. We take great pride in our team's ability to diagnose and fix issues swiftly while also offering valuable advice to prevent future problems.
Transparency and fairness in pricing are core values for us, and we’re pleased that you found our pricing clear and reasonable. We are also delighted that our follow-up ensured everything continued to run smoothly.
Your high recommendation means a lot to us. Thank you for choosing Drain Response for your drainage repair needs. If you ever require our services again, please don't hesitate to reach out.
Best regards,
Drain Response Ltd
Glen and Ty were excellent
Glen and Ty were excellent , courteous and 100% effective.
11 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Simon Britten,
Thank you for your kind review! We are delighted to hear that Glen and Ty provided you with excellent, courteous, and 100% effective service.
Your positive feedback means a lot to us and serves as a great encouragement to our team. If you ever need our services again, please don't hesitate to reach out.
Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Would definitely recommend this company
Would definitely recommend thi company.Phoned on friday afternoon,said they would get someone out on saturday.Had a call about 8 in the morning,Josh,saying he would be with me about 9 20.Here on the dot.I explained our problem,the drains were full and could not use toilets etc.He took off our manhole coversand the ones leading to next door.Josh was very polite and explained what he was going to do.He managed to clear everything from the drains,then gave all the pipework a good power wash.He then put a camera down to make sure all clear,then gave me a copy.Cleaned up everywhere after.Got to say,Josh was very polite and very professional.Again ,i would recommend this company,especially Josh.Many Thanks
6 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear R A & A Loomes,
Thank you for your fantastic review! We are delighted to hear about your positive experience with our service.
Josh and our team strive to provide prompt, professional, and thorough service, and it's wonderful to know that Josh met your expectations. We're glad he could address your drainage issues effectively, and that you appreciated the clear explanations, the use of camera technology, and the clean-up afterwards.
Your high recommendation, especially of Josh, means a lot to us. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Drain Response (Josh and Nick) did a brilliant job of…
Josh and Nick did a brilliant job of diagnosing and repairing our collapsed drain. From first contact to completion of the job, Drain Response were complete professionals. True to their word in arriving when they said they would and left the site in great condition after the excavation work. I would highly recommend their services to anyone who goes through the hell of a collapsed drain.
2 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Mr Davis,
Thank you for taking the time to leave such a wonderful review! We are thrilled to hear that Josh and Nick did a brilliant job diagnosing and repairing your collapsed drain.
We strive to provide professional and reliable service from start to finish, and it's great to know we met your expectations. We're also glad to hear that the site was left in great condition after the excavation work.
Your high recommendation means a lot to us. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Josh & Nick were amazing .
Josh & Nick were amazing .. fast same day service, friendly, polite and professional. Quickly sorted out my blocked drain using their high pressure jet. No more bad smells or gurgling noises from my kitchen sink! Would highly recommend these guys thanks so much 🙏
1 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Julianne,
Thank you for your fantastic review! We are delighted to hear that Josh and Nick provided fast, friendly, and professional same-day service to resolve your blocked drain.
It's great to know that the high-pressure jetting effectively eliminated the bad smells and gurgling noises from your kitchen sink. Your high recommendation means a lot to us, and we truly appreciate your kind words.
If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Hard working Glen and Ty taking me…
Hard working Glen and Ty taking me through all their extensive drainage works today. Dealt with all their
work with humour and obvious competence. Harriett Wyndham and for Itzi Klein in his absence thank you good work.
1 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Harriett and Itzi,
Thank you for your wonderful review! We are pleased to hear that Glen and Ty provided you with an excellent experience, combining their extensive drainage expertise with humor and competence.
Your acknowledgment of their hard work and positive attitude means a lot to us. We are grateful for your kind words and for taking the time to share your experience.
If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Two delightful engineers turned up
Two delightful engineers turned up, very helpful and on time. They dealt with a horrid problem and took care in their work and ensuring minimum impact. They even told me what repair I need to get done to stop a repeat horror. Worth every penny. Even my dogs liked them and they are excellent judges of character
1 juli 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Wendy McWilliams,
Thank you for your wonderful review! We are delighted to hear that our engineers were helpful, punctual, and provided excellent service while dealing with your drainage issue.
It's great to know that they took care to minimize the impact and even provided you with advice on preventing future problems. We are pleased to hear that you found our service worth every penny, and we are especially flattered that your dogs approved of our team!
Your kind words and positive feedback mean a lot to us. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Drain Response Ltd are top class
They identified the problem quickly and got the drain running straight away. It was an old clay drain from when the house was built in the 1950s, now going under an extension to the house. They identified the solution provided video footage of where the drain was smashed. They returned a few days later and cleared the drain of a wheelbarrow full of old gravel and stones and using some very clever technology and chemistry relined the drain. I am impressed by what the did and the fixed drain will probably last the next 100 years, they provided a video survey of the completed work.
They worked clean and tidy with great technical skill, they're totally professional I can highly recommend them.
28 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Patrick,
Thank you so much for your detailed and positive review! We are delighted to hear that our team was able to quickly identify and resolve the issue with your old clay drain, and that you were impressed by our use of technology and skill in relining the drain.
It’s wonderful to know that you found the video footage and survey of the completed work helpful. Our goal is always to provide professional, clean, and technically proficient service, and it's great to hear that we met your expectations.
Your high recommendation means a lot to us. If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd.
Glen and Ty were professional and…
Glen and Ty were professional and explained what they proposed to do to clear my drain very clearly. I particularly appreciated the way the options available to me and the costs were explained.
28 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Jeremy Hitchcock,
Thank you for your thoughtful review! We are pleased to hear that Glen and Ty provided professional service and clear explanations regarding the proposed work to clear your drain.
We are glad you appreciated the detailed explanation of the available options and their associated costs. Transparency and customer understanding are very important to us.
If you need any further assistance or have any future drainage issues, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Glen and Ty were friendly
Glen and Ty were friendly, professional and explained the process to clear our drain. Giving us advice to ensure the problem would not arise again. I would definitely recommend them.
25 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Annette Dineley,
Thank you for taking the time to leave such a positive review! We are delighted to hear that Glen and Ty provided friendly and professional service, and that their clear explanations and advice were helpful.
Your recommendation means a lot to us. Ensuring our customers are informed and satisfied is a top priority, and it’s wonderful to know we achieved that with you.
If you ever need our services again, please don't hesitate to reach out. Thank you for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd.
Josh and his team were amazing!
Josh and his team were amazing! quick, efficient, no mess, and very friendly. Josh even offered to do the work the same day I called. They used specialist camera equipment to get what we needed done super-quickly, showing me the live camera images so I could understand the situation. I can highly recommend Drain Response. Thanks for a great job Josh.
24 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Neil,
Thank you so much for your fantastic review! We are thrilled to hear that Josh and his team provided you with quick, efficient, and friendly service.
It's great to know that they were able to accommodate you the same day you called and used specialist camera equipment to address your needs swiftly. Showing you the live camera images to help you understand the situation is part of our commitment to transparency and excellent customer service.
Your high recommendation means a lot to us. We appreciate your kind words and are glad we could deliver a great job for you.
If you ever need our services again, please don't hesitate to reach out. Thank you once again for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Efficient, professional, friendly, considerate
Josh and Jo arrived at the time stated which was great.
Josh was very friendly and talked me through everything clearly and concisely.
He was very reassuring and professional and got the job done efficiently and with a smile on his face.
He rectified the problem and also carried out a CCTV inspection for free.
The service I received was excellent and very reasonably priced.
I am so grateful to receive such excellent service from two extremely professional and friendly engineers who were genuinely helpful and considerate.
Thank you so much
24 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Joanne Allen,
Thank you so much for taking the time to leave such a detailed and positive review! We are delighted to hear that Josh and Jo provided you with timely, friendly, and professional service.
It's wonderful to know that Josh's clear communication and reassuring manner made the process smooth for you, and that the job was completed efficiently. We are also pleased to hear that the CCTV inspection added value to the service.
Your kind words about the professionalism and friendliness of our engineers mean a lot to us. Providing excellent service at a reasonable price is our goal, and it's gratifying to know we achieved that for you.
If you ever need our services again, please don't hesitate to reach out. Thank you once again for your support and for choosing Drain Response Ltd!
Best regards,
Drain Response Ltd
Super nice guys
Super nice guys, couldn’t do enough for me very happy with their service.
100% would recommend this company.
Thanks again
24 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Josh,
Thank you for your fantastic review! We are thrilled to hear that you were very happy with the service provided by our team. Your kind words and recommendation mean a lot to us.
Our goal is always to go above and beyond for our customers, and it's wonderful to know that our efforts made a positive impact on your experience. If you ever need our services again, please don't hesitate to reach out.
Thanks again for your support!
Best regards,
Drain Response Ltd
Glen and Ty visited to resolve a…
Glen and Ty visited to resolve a blocked drain. Nice guys, explained everything and resolved the issue. Many thanks, Simon/Chandlers Ford
24 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Simon,
Thank you for your kind review! We are delighted to hear that Glen and Ty were able to resolve your blocked drain effectively. It's great to know they provided clear explanations and made a positive impression during their visit.
Your feedback is greatly appreciated, and we are always here to help should you need our services again in the future.
Many thanks,
Drain Response Ltd
Brilliant people for the work
Glen & Ty who came out and did a fantastic job. They worked every hard and were very polite. I would highly recommend Drain Response Ltd.
24 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear [Customer's Name],
Thank you so much for your wonderful review! We are thrilled to hear that Glen and Ty did a fantastic job and that you found them hardworking and polite.
Your recommendation means a lot to us. We always strive to provide the best service possible, and it's great to know our team met your expectations.
If you ever need our services again, please don't hesitate to reach out.
Best wishes,
Drain Response Ltd
Glen and Ty did a good job
Glen and Ty did a good job. They were competent and very helpful.
19 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Firtz,
Thank you for your kind review. We are pleased to hear that Glen and Ty provided you with competent and helpful service. Our team strives to deliver the best possible experience for our customers, and it's wonderful to know they met your expectations.
If you need any assistance in the future, please don't hesitate to reach out. We appreciate your support!
Best regards,
Drain Response Ltd
Great service
Arrived on time within 24hrs. Explained everything clearly and concisely including the pricing structure. Very good job . Went above and beyond with the cleaning after. Would highly recommend Glen and Ty. Very professional
18 juni 2024
Review zonder uitnodiging
Antwoord van Drain Response LTD
Dear Victoria,
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that Glen and Ty provided you with prompt, clear, and professional service.
Our team always strives to exceed expectations, and it's great to know they went above and beyond with the cleaning. Your recommendation means a lot to us, and we are grateful for your kind words.
If you ever need our services again in the future, please don't hesitate to get in touch.
Warm regards,
Drain Response Ltd
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