After your reply here, I contacted live chat again exactly as you advised. They told me to wait 2 more days and said the issue would be resolved, but again nothing happened. I am still receiving the s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a stra... Toon meer
Bedrijf heeft geantwoord
My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my... Toon meer
Bedrijf heeft geantwoord
Prima puntata: Dal 26 gennaio 2026, giorno di una mia vincita importante, inizia il calvario. Dalla felicità della vincita alla tortura di dover chiedere quasi quotidianamente informazioni ( assis... Toon meer
Bedrijf heeft geantwoord
3,0
Gemiddeld
240 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Caricato più di 700€ e mai fatta una…
Caricato più di 700€ e mai fatta una vincita. MAI.
24 mei 2026
Review zonder uitnodiging
Caricai circa 6000€ a…
Caricai circa 6000€ a dicembre...arrivai a 8000€ e da subito mi hanno bloccato le scommesse.iniziai a prelevare ad 800€ alla volta, il massimo che consentivano e poi scese a 500€ alla volta.
A marzo avevo ancora 2400€ e per mandarmi 500€ mi chiesero un sacco di documenti che ho mandato....dopo più di 2 mesi, cioè ieri, mi hanno chiuso il conto, annullato il prelievo e sequestrato i 2400€ dicendomi che ho abusato dei bonus e avuto un comportamento fraudelendo.
io?...loro si prendono i soldi ed io li ho frodati?
Faroʻ presente a tutti i miei contatti e a vari tipster di questa situazione!
Prima mi pagano e poi ti bloccano e sequestrano tutti!!
Mi sento derubato e dicono chi io ho frodato?
Ho semplicemente scommesso!!!
Non caricate che vi mandano al massimo quello che caricate!!!
Imbroglioni!!
Cosimo Papace
20 mei 2026
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Cosimo,
Ci dispiace molto per il suo disappunto.
Desideriamo assicurarle che operiamo sempre con trasparenza ed equità nei confronti di tutti i nostri utenti. La invitiamo a contattare direttamente il nostro team di supporto tramite la chat live sul sito web. Il nostro team sarà lieto di fornirle tutti i chiarimenti necessari e di verificare la sua situazione.
Le auguriamo una buona giornata.
Cordiali saluti,
Il team di Frumzi
AL FIN SE SOLUCIONÓ EL PROBLEMA
Al fin ME HAN REALIZADO EL INGRESO EN MI CUENTA. He tenido que esperar 56 días para el ingreso. Totalmente lamentable que una persona tenga que esperar 2 meses para que le ingresen su dinero. Lamentable que te cierren la cuenta porque les da la gana, por una "decisión administrativa" según dicen ellos y que te tengan 2 meses esperando sin saber si vas a recuperar o no un dinero que es tuyo. Lo importante es que al final han devuelto el dinero. Quiero agradecer a todas las personas de este foro por su ayuda y a la persona de Frumzi que ha estado ayudándome desde este foro. Gracias por todo. Lo siento pero no recomendaría este casino. Tiene muy buenas cuotas en deportes pero dos meses esperando a recuperar tu dinero... No es justo.
14 mei 2026
Review zonder uitnodiging
Antwoord van Frumzi
Estimado Javier:
Gracias por compartir su experiencia con nosotros y por tomarse el tiempo para informarnos sobre su situación.
Nos complace saber que el asunto se ha resuelto y que finalmente ha recibido sus fondos. Sin embargo, lamentamos sinceramente que el proceso haya sido tan largo y le haya causado tanta preocupación y frustración durante estos dos últimos meses. Nuestro objetivo es siempre brindarle una experiencia fluida, y hemos tomado nota de sus comentarios para seguir mejorando.
Queremos agradecerle por reconocer el esfuerzo de nuestro compañero que le brindó apoyo constante. Su paciencia ha sido invaluable para nosotros.
¡Le deseamos todo lo mejor!
Atentamente,
El equipo de Frumzi
Fanno Schifo ....non giocate mai a questo casino
Fanno Schifo...non giocate mai a questo casino..... veramente non giocate mai
10 mei 2026
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Roger,
Ci dispiace sinceramente leggere il suo commento e apprendere che la sua esperienza non sia stata positiva. Il nostro obiettivo è offrire un ambiente di gioco piacevole a tutti i nostri utenti e ci rammarichiamo che in questa occasione ciò non sia avvenuto.
La invitiamo a contattare il nostro team di supporto tramite la chat live per fornirci maggiori dettagli sulla sua esperienza; i nostri operatori sono a sua disposizione per ascoltare le sue preoccupazioni.
Grazie per il tempo dedicatoci.
Cordiali saluti,
Il team di Frumzi
After your reply here
After your reply here, I contacted live chat again exactly as you advised. They told me to wait 2 more days and said the issue would be resolved, but again nothing happened. I am still receiving the same generic answers without any real explanation, timeframe or actual update about my withdrawal. Your public reply sounds helpful, but in reality nothing changed and I am simply being sent from one generic response to another. This is now very frustrating and stressful because it involves my money and nobody is giving a clear answer.
10 mei 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Novica,
Thank you for reaching out to us again. We are truly sorry to hear that you are feeling frustrated and that your recent experience has been stressful. It is never our intention to make our players feel like they are receiving generic assistance.
While we cannot provide specific updates here, we want to ensure your concerns are heard. We kindly ask for your continued patience as our team works through their processes. We recommend staying in touch with our live support for any real-time updates they may have available. Please remember that we aim to provide a fair environment for everyone, and we appreciate your patience.
Best regards,
The Frumzi Team
Da giorno 21 aprile che sollecito un pagamento. MAI VISTO UN CASINO CHE DOPO TUTTI WUESTI GIORNI E SOLLECITANO NON EVADONO IL PAGAMENTO
Da giorno 21 aprile una persona a cui ho fatto iscrivere non riceve pagamento di un prelievo. ASSURDO !! Mai visto una cosa del genere .
Inaccettabile.
A questo punto io che mettevo tanti soldi non li metto più .
La persona segnalera' a tutti i circuiti bancari il blocco dei pagamenti a questo sito tramite i canali corretti.
Ho fatto una figuraccia.
1 mei 2026
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Giuseppina,
La ringraziamo per aver condiviso il suo feedback. Ci scusiamo sinceramente per il disagio che questa situazione le sta causando. Non è nostra intenzione che i nostri giocatori si sentano insoddisfatti o frustrati.
Desideriamo assicurarle che attribuiamo grande importanza all'equità e alla trasparenza dei nostri processi. Occasionalmente, alcune procedure possono richiedere un po' più di tempo del previsto per garantire che tutto venga gestito con la massima cura. Comprendiamo appieno le sue preoccupazioni e apprezziamo la sua fedeltà passata.
La invitiamo a contattarci, o a chiedere alla persona che ha invitato di contattarci, tramite la Live Chat. I nostri operatori sono disponibili per fornirle assistenza immediata e aggiornamenti in tempo reale sulla sua situazione specifica.
Cordiali saluti,
Il team di Frumzi
Dont...i say it again .. dont
Wow... Its a very very poor service. Payout is taking ages... Notice i have spend in excess of 30.000 euros and i have never been confident in recieving payout i have to chase them and at this moment of time i cant get any respond of them. I have emailed vip manager several times and got no respond.. Currently cant even get through to get any help.
Avoid at all cost. You will only loose money
30 april 2026
Review zonder uitnodiging
Antwoord van Frumzi
We are truly sorry to hear about your frustration and the difficulty you’ve experienced in getting in touch with us. It is never our goal to leave our players feeling unheard or unsupported.
We genuinely value your feedback and would like to help resolve this communication gap as quickly as possible. Since you are having trouble reaching us via email, we kindly suggest using our Live Chat feature. Our team is available there to provide you with more immediate, real-time assistance and can look into your account status right away.
Best regards,
The Frumzi Team
im waiting from 18th of April till now…
Update 01/05: The casino has finally processed my withdrawal and the funds are now in my account. Although there was a significant delay and some misinformation from support, the issue is now fully resolved. Thanks to Casino Guru and MGA for the support."
18 april 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Konstantinos,
We are sorry to hear that you are experiencing a delay and understand your desire for a swift resolution. Thank you for sharing your transaction details and for your patience during this time.
We truly value your presence in our community and want to ensure your concerns are addressed. To get a specific update on your transaction and speak directly with our team, please reach out to us via Live Chat. Our agents are ready to look into your case and provide you with the most current information available.
Thank you for choosing us, and we hope to have this sorted for you soon.
Best regards,
The Frumzi Team
I've already spoken to support and even…
I've already spoken to support and even sent an email, and nobody is paying me the 300 euros. Don't play on this app. They are thieves and don't pay out winnings. You'll only lose money.
14 april 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Catia,
We are sorry to hear about your frustration and regret that you feel this way.
Regarding your experience with our support team, we aim to treat every inquiry with care. We kindly suggest attempting to reach out to our live chat once more so a member of our team can look into your situation and provide further guidance.
Best regards,
The Frumzi Team
Kasino oli uusi otin vähän niinkuin…
Kasino oli uusi otin vähän niinkuin tervetuloa tarjouksen kokeilin pelasin hyvin paljon kierrätystä bonus rahaa myös ilmaiskierrosta. Uusia kolikkopelejä paljon.
19 april 2026
Review zonder uitnodiging
Antwoord van Frumzi
Hei Tuomas,
Kiitos paljon palautteestasi! On hienoa kuulla, että päätit kokeilla kasinoamme ja että nautit peleistä. On mukava kuulla, että pidit laajasta uusien kolikkopelien valikoimastamme – pyrimme aina tarjoamaan tuoreita ja jännittäviä pelejä kaikille pelaajillemme.
Arvostamme tukeasi ja on hienoa, että olet osa yhteisöämme.
Ystävällisin terveisin,
Frumzi-tiimi
Io mi sto trovando malissimo
Io mi sto trovando malissimo , ho fatto una vincita sostanziosa a gennaio e ad oggi mi sono andati a buon fine solo 3 prelievi ,l'ultimo mi è arrivato l'8 marzo e da allora che provo a fare altri prelievi ma restano sempre in fase di "verifica" e non succede nulla , inoltre alcune volte trovo dei bonus attivi (non sono io ad attivarli ) che bloccano automaticamente i prelievi .
Se risolvono bene ,altrimenti non consiglio.
14 januari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Antonio,
Ci scusiamo sinceramente per il disagio e l'attesa che sta affrontando. Comprendiamo perfettamente che situazioni del genere possano essere frustranti.
La invitiamo gentilmente a contattare la nostra Live Chat. I nostri operatori saranno lieti di verificare la sua situazione specifica e fornirle l'assistenza necessaria per chiarire la situazione. Apprezziamo molto la sua pazienza.
Cordiali saluti,
Il team di Frumzi
Les cuesta muchísimo tramitar los retiros
Les cuesta muchísimo tramitar los retiros. Tengo un retiro del dia 24 de marzo que aun no he cobrado. Segun ellos un problema con el proveedor.
De momento me hicieron cancelarlo y volver a empezar el tramite.
Les comenté que ya que se había retrasado todo sin tener culpa que agilizaran el tramite.
Te dicen que si, te piden disculpas, pero no hace nada de nada.
Muy mal servicio de soporte.
Preguntas por esto y responden en general como van los retiros, eso si con educación y pudiendo disculpas en cada frase.
En resumen, muchas palabras pero ningún hecho
24 maart 2026
Review zonder uitnodiging
Antwoord van Frumzi
Hola Sirri,
Lamentamos sinceramente la demora que experimentaste y comprendemos tu frustración. Nuestro objetivo es que cada proceso sea lo más eficiente posible, pero a veces surgen factores externos que requieren un poco más de tiempo.
Te sugerimos que contactes nuevamente con nuestro chat en vivo para obtener información actualizada sobre tu caso; nuestros agentes están siempre disponibles para ayudarte.
Atentamente,
El equipo de Frumzi
I made a withdrawal on March 23rd
I made a withdrawal on March 23rd, it's already March 30th and nothing has been updated yet.
I went into live chat with the Frumzi team 3-4 times and they only say that they reported the situation to the responsible department in all the chats I had with them and to wait.
I think it's absurd to have such a long wait for a withdrawal of only 300 euros...
23 maart 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Fabiomaia,
Thank you for reaching out and sharing your feedback. We sincerely apologize for the delay and the frustration this wait has caused you.
We understand that waiting for a transaction can be stressful, and we want to assure you that we value your patience. While some processes can occasionally take a bit longer due to various internal procedures, our team is committed to assisting our players. We recommend checking back in with our Live Chat support so they can provide you with the most current update available from the relevant department.
We appreciate your time and hope to see everything resolved for you soon.
Best regards,
The Frumzi Team
Vinci e i prelievi non arrivano quasi mai
Prima puntata:
Dal 26 gennaio 2026, giorno di una mia vincita importante, inizia il calvario. Dalla felicità della vincita alla tortura di dover chiedere quasi quotidianamente informazioni ( assistenza chat, mail) sulle mie richieste di prelievo che ad oggi 26/03/26 non sono ancora completate.
Ovviamente è una strategia per far si che le persone nell'infinita attesa rigiochino i soldi vinti che puntualmente perderanno.
Attendo qualche altro giorno e passeremo alla seconda puntata con maggiori dettagli...
26 januari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Davide,
Ci scusiamo sinceramente per il disagio e il ritardo che sta riscontrando. Comprendiamo perfettamente il suo desiderio di ricevere le sue vincite il prima possibile e la ringraziamo per la pazienza.
Desideriamo assicurarle che non c'è alcuna strategia dietro questi tempi di attesa; lavoriamo costantemente per elaborare ogni richiesta con la massima cura. Per un aggiornamento immediato e specifico sulla sua situazione, la preghiamo di contattare la nostra chat live, dove un nostro operatore sarà in grado di assisterla in tempo reale.
Cordiali saluti,
Il team di Frumzi
scam... dont play here
scam... took my depoosit and never got the credit seen. stole my money and no responsables
11 maart 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Matti,
We are sorry to hear that you’ve had a negative experience and feel this way about our services. We truly regret any frustration you've encountered. To help us better understand the situation and assist you further, please reach out to our team directly at support@frumzi.com.
Best regards,
The Frumzi Team
Their pricing for English football
Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a straightforward, high-quality sportsbook, this platform is exactly what you need.
8 februari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Shenai,
Thank you for your kind words! It’s great to know that our mobile experience allows you to enjoy our sportsbook flawlessly and without lag from the comfort of your home.
We truly appreciate your support and are happy to know you’re enjoying such a straightforward, high-quality experience with us.
Happy gaming!
Best regards,
The Frumzi Team
The customer service the worst part of…
The customer service the worst part of this… Actually, I wrote a lot to pay out my money, because i have an open bet which won. They said They would contact me as soon as possible… Thats was a month ago.
26 januari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Balazs,
Thank you for sharing your feedback with us. We are truly sorry to hear that you feel this way about your recent interaction with our team and that your experience has been frustrating.
Our goal is always to provide a high standard of service and clear communication to all our players. We genuinely appreciate you bringing this to our attention, as it helps us identify where we can improve our responsiveness. We would like to look into this for you, so please feel free to reach out to our support at support@frumzi.com once more so our team can provide you with a direct update.
We value your patience and hope to turn your experience around soon.
Best regards,
The Frumzi Team
My focus is entirely on the live casino
My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my winnings paid out was also surprisingly swift. Top-notch live tables!
12 februari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Faerr,
Thank you for your kind words! It is wonderful to know that you are enjoying the streaming quality and that your overall experience has been so positive and swift.
We truly appreciate your support and are happy to know you’re enjoying the atmosphere we strive to provide.
Happy gaming!
Best regards,
The Frumzi Team
awfull bookmaker
awfull bookmaker, deposited 50 euros and max bet on atp tennis is 7 euros, hahaha. do not deposit here, probably fake reviews.
18 februari 2026
Review zonder uitnodiging
Antwoord van Frumzi
Dear Client,
We’re sorry to hear that your experience didn’t meet your expectations. We always strive to provide a pleasant environment for our players, and we appreciate you sharing your perspective with us.
To help us look into this further for you, please reach out to our team at support@frumzi.com
Best regards,
The Frumzi Team
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