After your reply here, I contacted live chat again exactly as you advised. They told me to wait 2 more days and said the issue would be resolved, but again nothing happened. I am still receiving the s... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Their pricing for English football is what drew me in, and it consistently beats the competition. Betting from my phone while lounging at home works flawlessly without any lag. If you just want a stra... Toon meer
Bedrijf heeft geantwoord
My focus is entirely on the live casino, and there's always an open spot at the blackjack tables, regardless of the time or day. The streaming quality is crystal clear with zero buffering. Getting my... Toon meer
Bedrijf heeft geantwoord
Prima puntata: Dal 26 gennaio 2026, giorno di una mia vincita importante, inizia il calvario. Dalla felicità della vincita alla tortura di dover chiedere quasi quotidianamente informazioni ( assis... Toon meer
Bedrijf heeft geantwoord
3,0
Gemiddeld
240 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Bravissima sara sempre pronta a…
Bravissima sara sempre pronta a spiegare tutto in maniera eccellente
28 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Grazie per la tua fantastica recensione! Siamo lieti di sapere che apprezzi. Il tuo supporto ci spinge ad andare avanti! Buon divertimento! Team Frumzi
Does not have a good support outlet…
Does not have a good support outlet tried emailing them a number of times with no reply.they send you bonus emails but never get the bonus at all terrible app
21 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Tim, We’re sorry to hear about your experience. Please contact us at support@frumzi.com so we can assist you further. Best regards, The Frumzi Team
Prelievo in corso…
Prelievo in corso…. Vinti 3750 ma prelievi solo da 500€ per la prima e seconda fascia ..inoltre spero di non dover aspettare settimane per soli 500€ ogni prelievo
17 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Francesco,
Ci scusiamo per il ritardo. I tempi di prelievo possono variare a causa dei controlli di sicurezza, ma il nostro team sta lavorando per elaborarli il prima possibile. Contatta l'assistenza (support@frumzi.com) per ulteriori aggiornamenti.
Team Frumzi
il sito è sviluppato bene
il sito è sviluppato bene, grafiche semplici e ci sono molti "minigame". L'assistenza risponde nel giro di pochi minuti e sono super disponibili e cortesi, nel mio caso ho parlato con Sara che è riuscita a rispondere a ogni mia domanda. continuerò ad usarlo
18 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Grazie per le tue stelle! Siamo entusiasti di sapere che ti stia divertendo. La tua soddisfazione significa molto per noi! Buon divertimento! Cordiali saluti, Team Frumzi
I like Frumzi for its wide selection of…
I like Frumzi for its wide selection of games and user-friendly interface. Sometimes the bonus terms can seem a bit complicated, but overall the casino deserves a 4.
10 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Thank you for your kind words! We're thrilled to hear you're enjoying. Your satisfaction means the world to us!
Happy gaming!
Best regards,
The Frumzi Team
I liked everything
I liked everything: easy navigation, cool bonuses for beginners and regular tournaments. The slot machines are interesting, I trust this site.
13 november 2025
Antwoord van Frumzi
Thank you for your wonderful review! We're delighted to know you're enjoying it. Your support keeps us going! Happy gaming! The Frumzi Team
Excellent...
Absolutely amazing but easy to spend more then you should. Games are savage and wgen playing i have 0 lag os connection issues... often using mobile data and all is perfect....deposit can be made with almost any form...revolut...visa...crypto... which is good...
Withdrawals can indeed take days but once you play little more you will be moved to vip status and it will be processed within 24h.
My lad DAN is looking after me and his service is superb... he even calls to see how i am getting on... its a aimple touch but makes all the difference...
I am genuine player....so all above is based on my own personal experience... and withdrawed in 1000s euros
13 november 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Ed,
Thank you for your kind words! We’re thrilled to hear that you’re enjoying the games and that our platform works smoothly for you, even on mobile data. It’s great to know that Dan’s support has made a positive difference in your experience. We truly appreciate your detailed feedback and your loyalty as a player.
Happy gaming!
Best regards,
The Frumzi Team
Antwoord van Frumzi
Gentile Andriy, Ci dispiace per la tua esperienza. Contattaci all'indirizzo support@frumzi.com per poterti aiutare ulteriormente. Cordiali saluti, Team Frumzi
Online casino with a wide selection of slots
Online casino with a wide selection of slots, poker and roulette. I liked the stable operation of the platform, the customer support service provides quality assistance. The only downside is that the bonuses do not always meet expectations.
6 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Thank you for your kind words! 🌟 We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The Frumzi Team
Clear interface
Registration is fast, and the game runs without lags. I especially appreciate the speed of withdrawal of winnings and honesty, which is very important for an online casino. I really liked this casino. I recommend it!
29 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Thank you for your kind words! 🌟 We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The Frumzi Team
Prelievo bloccato da 8 giorni.
Prelievo bloccato da 8 giorni.
Ancora non approvato.
Stanno fallendo, non depositate assolutamente, perderete i vostri fondi.
26 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Gentile Angelo, Ci dispiace per la tua esperienza. Contattaci all'indirizzo support@frumzi.com per poterti aiutare ulteriormente. Cordiali saluti, Team Frumzi
So many different games!
So many different games! I could sit there all evening and not get bored.
17 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Thank you for your kind words! 🌟 We're thrilled to hear you're enjoying. Your satisfaction means the world to us! Happy gaming! Best regards, The Frumzi Team
Antwoord van Frumzi
Grazie per la tua fantastica recensione! 🎉 Siamo lieti di sapere che apprezzi. Il tuo supporto ci spinge ad andare avanti! Buon divertimento! Team Frumzi
take a lot of time
I thought it was a scam, it wasn't. The only problem is that withdraw takes a lot of time. like 2 weeks.
30 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Client,
Thank you for your kind words! We are glad to hear that you found our platform to be reliable and that your experience has been positive overall. We truly appreciate your support and are happy to know you’re enjoying your time with us.
Regarding the timeframes you mentioned, we are always looking for ways to improve our service for our players. If you would like us to look into your specific case, please feel free to reach out to our support team at support@frumzi.com
Happy gaming!
Best regards, The Frumzi Team
Antwoord van Frumzi
Grazie per le tue stelle! 🌟 Siamo entusiasti di sapere che ti stia divertendo. La tua soddisfazione significa molto per noi! Buon divertimento! Cordiali saluti, Team Frumzi
Antwoord van Frumzi
Grazie per la tua fantastica recensione! Siamo lieti di sapere che apprezzi. Il tuo supporto ci spinge ad andare avanti! Buon divertimento! Team Frumzi
Antwoord van Frumzi
Dear Luisa,
Thank you for your kind words! We’re glad to hear that you had a good experience with us. If there’s anything we can do to make it even better next time, don’t hesitate to let us know — we always appreciate feedback that helps us improve.
Happy gaming!
Best regards,
The Frumzi Team
AVOID!!!!!
AVOID!!!!!
Used to enjoy this site until I reached level 5 vip and they put me back to level 1 with no email or reason why.
Vip manager pablo is a waste of air, doesn’t reply, when he does he’s so rude!
You can win big but only on bonus funds, once the bonus is wagered it’ll take all wins off you, then as soon as you deposit your own funds the bonuses disappear and when you do get them you’ll not even reach 10 aud
Never played a casino life it, total scam with the rudest customer service.
-0 out of 10000000 for this site.
14 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Cherie,
Thank you for sharing your experience. We're truly sorry to hear about your concerns and how you felt treated. Please reach out to our support team at support@frumzi.com so we can look into this and assist you directly.
Best regards,
The Frumzi Team
Mi è capitata l’operatrice Caterina…
Mi è capitata l’operatrice Caterina molto preparata e gentile. Di solito maggior parte sono incompetenti , ma lei molto brava!
14 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Kristina,
Thank you for your kind words! We're so happy to hear that Caterina was helpful, professional, and kind during your interaction. It’s wonderful to know she made a positive impression, and we’ll be sure to pass along your feedback to her. We truly appreciate your support!
Happy gaming!
Best regards,
The Frumzi Team
Lasciate ogni speranza voi che giocate
Aggiornamento al 16/10/2025
Come da loro suggerito ho contattato il servizio clienti. Solite risposte di circostanza con motivazioni legate ad una loro politica aziendale, che cambia sempre a loro favore.....decisamente disgustoso il loro approccio con motivazioni a loro dire estremamente trasparenti (invito chi si approccia al sito a provare a leggere i loro regolamenti.....lasciate ogni speranza voi che entrate, qualsiasi cosa succeda hanno sempre ragione loro e voi non avete mai, stranamente, compreso le regole....). State alla larga da questi personaggi, paradossalmente è più facile ottenere qualcosa da siti ufficiali nostrani che almeno non nascondono nulla e se vinci i soldi li prendi (esperienza personale).
Recensione originale:
Lasciate ogni speranza voi che giocate. Regole assurde, continue contraddizioni. Se usate i vostri soldi potete sperare in qualcosa ma se vi affidate ai bonus l'incuxxta è dietro l'angolo. Simulano vincite e come per miracolo vi sparisce tutto in un secondo. Racconto la mia esperienza: da giocatore incallito mi è capitato di fare vincite importanti (17.000€ una volta, 5000 € una seconda e l'ultima volta 24.000 € con un bonus), non sono mai riuscito ad incassarle completamente. Ti fanno venire l'ansia che spariscano.....e spesso spariscono e non capisci il perché....State lontani da questo sito, se dovete giocare giocate responsabilmente su siti sicuri, si vince meno ma almeno quando vinci i soldi li recuperi.
Dimenticavo, non date retta alla loro risposta automatica alle recensioni negative, anche quello fa parte del loro gioco. Se leggete bene quelle positive sono spesso di persone che hanno appena iniziato.....dopo un po ti rendi conto di chi sono. State alla larga, soprattutto il gioco online per voi può essere un problema.
12 oktober 2025
Review zonder uitnodiging
Antwoord van Frumzi
Dear Giuseppe,
Thank you for taking the time to share your thoughts. We’re sorry to hear about your experience and truly appreciate your feedback. We’d like to better understand your concerns and support you directly—please reach out to our customer support team at support@frumzi.com so we can assist you further. Your input is important to us, and we’re here to help.
Best regards,
The Frumzi Team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.