I had a wonderful experience today. They were patient and did a thorough job and left everything clean and tidy. My carpets were stained and old and now they have come up great. I would highly recomme... Toon meer
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Hi Carpet Cleaner are always our first choice for carpet and upholstery cleaning and rejuvenation. Helpful, polite and customer friendly with a high quality cost effective service. They only use the b... Toon meer
Truly wonderful service from this company. Mo is a lovely person, and he did a fantastic job getting coffee stains off of our cream rug with patience and care, ensuring not to damage the rug with... Toon meer
Bedrijf heeft geantwoord
Extremely responsive by whatsapp, came very quickly and did an incredibly thorough job of cleaning one large modular sofa and two rugs that hadn't been properly cleaned for 15 years. Polite, neat and... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Hi Carpet Cleaner Ltd we are dedicated to keep your expensive rugs and carpet looking fresh. The services we offer are: Rug wash and repair Rug pick up, wash and deliver back to you Carpet & Upholstery Cleaning Sofa Cleaning Mattress cleaning services Stain removal from rug and Carpet Carpet repair Sanitizing Carpet after Parasite infection Carpet Anti fungal and antibacterial Rug services: We provide a professional Oriental, silk, hand made rug services in Central London from picking them up from your address, wash and dry them and deliver back to you. Proof of public liability is available in request. Carpet/upholstery services: We use hot water extraction process called steam cleaning which helps your carpet cleaner for longer and ensures no residue is left. Our carpet and sofa cleaning is including: Spray the shampoo. Brush the marks and stains. Wash and steam clean. Apply deodorant and freshener
Contactgegevens
Matrix Business Center, HA8 7JU, London, Verenigd Koninkrijk
- 02081330090
- info@hicarpetcleaner.com
- hicarpetcleaner.com
4,8
Uitstekend
67 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Consistently Excellent Service – Highly Recommended!
I’ve seen Hi Carpet Cleaner in action several times, on my sister’s carpet, my mom’s carpet, and a friend’s sofa, and I can’t recommend them enough.
Most recently, they helped me out on short notice at my mom’s home, as I needed to get it ready for her move-in. They were incredibly generous with their time, and the results were flawless, the carpet looks spotless!
Thanks to Hi Carpet Cleaner Team🌸
30 maart 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Somayeh Jan,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
The carpet in my room is a bit old and…
The carpet in my room is a bit old and dark in edges and not sure whether it can be cleaned. Lucky me found this company and the staff tiried his best and saved my rooms to great extent. Thanksss.
4 april 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Anna,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Professional, thoughtful, and genuinely above the rest
I booked Hi Carpet Cleaner because my home office was starting to feel a bit stale, and I’d read about how carpets can affect air quality and mental clarity. The difference after their visit was genuinely noticeable—the space felt fresher, lighter, and more inviting. They were punctual, professional, and took real care with everything, including using eco-friendly products.
It’s rare to find a service that combines deep expertise with such a thoughtful approach. HCC clearly take pride in their work and understand how a clean space impacts wellbeing—especially for those of us working from home. I wouldn’t hesitate to recommend them to anyone in North or West London looking for more than just a surface clean.
27 maart 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Dear Valued Customer,
Thank you so much for taking the time to write such a thoughtful review of our business. We’re absolutely delighted to hear that you had a great experience with us and that our team was able to provide the level of service you deserve.
We’d be thrilled to welcome you back again, and as a token of our appreciation, we’re pleased to offer you a 15% loyalty discount on your next service.
Kind regards,
The HiCC Team
Nightmare experience with this company…
I am having a nightmare experience with this company. One of their contractors has ruined my two sofas thanks to the cleaning product used. The owner has denied all responsibility and is refusing to take my calls. I need to replace the fabric on both sofas and I will be out of pocket by £1500.
27 maart 2025
Review zonder uitnodiging
Antwoord van Hi Carpet Cleaner/ Rug services
Thank you for reaching out, and I truly understand your concerns about the sofa.
When you first contacted me, I reviewed our booking system but was unable to find any record of your name, number, or address. Despite this, I wanted to help, so I personally visited your property within two hours to assess the situation.
Upon arriving, you were unable to provide any booking reference, email, or message confirming that our company had serviced your sofa, which led me to believe there might have been some confusion with another company. My main goal was to assist you, and I regret that this has caused frustration on both sides.
If you can provide any proof, such as a booking reference, email, or message confirming that our company provided a service for your sofa, I’d be happy to resolve the matter quickly through my insurance and, if needed, assist with replacing the sofa.
Thank you for your understanding, and I hope we can clarify any confusion.
Kind regards
HiCC
Stain removal expert
I called them on Sunday, they turn up on Monday morning just on time. The team was so professional and did a great job. Will use them again.
30 oktober 2023
Review zonder uitnodiging
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