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Inoumi Reviews 15

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TrustScore 4.5 uit 5

4,5

Theemarkt
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Bedrijfsgegevens

  1. Theemarkt

Geschreven door het bedrijf

INOUMI creates great tasting powdered drink blends, offering a considered selection of matcha, mushroom and collagen products for the everyday. We make no health claims, and our products are not supplements. Instead, every ingredient we use is recognised as food within the UK and EU, reflecting our commitment to honesty and integrity. Our blends are crafted with a minimal, clean ingredient list, using no extracts, no added sugar and no unnecessary fillers just simple, pure ingredients designed for great taste and easy enjoyment. At INOUMI, simplicity, quality and transparency are at the heart of everything we do.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

15 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

Lovely products- first time to try…

Lovely products- first time to try matcha at home - very easy to use especially with the sachets. Only tired the plain flavour but may venture to others.

4 juni 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you for taking the time to leave a review. We're delighted to hear that your first experience making matcha at home has been such a positive one, and that you found our sachets easy and convenient to use.

Our Pure Matcha is a great place to start, allowing you to enjoy the authentic taste of high quality Japanese matcha. If you do decide to explore some of our other blends in the future, we hope you'll find a new favourite.

Thank you again for choosing INOUMI, and welcome to the world of matcha! 🍵✨
Team Inoumi

Beoordeeld met 5 van de 5 sterren

I'd tried so many UK matchas and they…

I'd tried so many UK matchas and they were all annoyingly sweet- turns out most of them are basically sugar with a bit of matcha mixed in. INOUMI is the first one I've had that actually tastes like matcha. Pure japanese matcha at it’s finest!!! I’ve placed a subscription order

18 mei 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you so much for your wonderful review! We're delighted to hear you've noticed the difference. We believe great matcha should taste like matcha, which is why we use pure Japanese matcha with no unnecessary fillers or added sugar.

It means a lot that you've chosen to subscribe, and we're thrilled to have you as part of the INOUMI community. Thank you for your support and for sharing your experience with others. 💚
INOUMI TEAM

Beoordeeld met 5 van de 5 sterren

A lovely refreshing drink

Recently bought the Matcha and the Maca and Caramel blend. The Matcha is very nice, but the Maca and Caramel is gorgeous. So refreshing and flavourful without any sweetness. I have used both with just water, with a little milk and as a latte. All work equally well. My next experiment is to try the Matcha with flavours from my cupboard. Although the price seems quite high for a small pouch, it works out at well less than £1 per serving as you use so little.

13 mei 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you so much for your lovely review.

We are so pleased to hear you are enjoying both blends, especially the Maca & Caramel.

It is also great to hear you have been enjoying them in different ways with water, milk and as a latte. Pure Matcha is incredibly versatile, so experimenting is fun.

We completely appreciate that the pouch can seem small at first glance, so thank you for highlighting the serving value too, 50g is around 30 servings, you can also subscribe and save 20% making it even cheaper per cup!

Thank you again for taking the time to leave such thoughtful feedback and for supporting INOUMI.

Thank you
Vicky @INOUMI

Beoordeeld met 5 van de 5 sterren

Absolutely love the Pure Collagen and Matcha

Absolutely love Inoumi Pure Collagen and also love the Matcha-Maca and Caramel blend (which tastes amazing). It is so nice to find products that are 100% natural ie no fillers etc. Love that I can combine them together. I’ve tried several collagen supplements but this is by far the best it is definitely the one for me.

10 april 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you so much for taking the time to share this it truly means a lot.

We’re so pleased to hear how much you’re enjoying both the Pure Collagen and your Matcha blends. The fact that you’re combining them and making them part of your daily routine is exactly what we like to hear.

Your comments on the purity of the ingredients are especially appreciated. We’re deeply committed to keeping everything as clean and honest as possible, with no fillers, just thoughtfully sourced ingredients, blended to taste exceptional.

Thank you again for your support we’re so glad INOUMI has found a place in your routine.

Thanks
INOUMI Team

Beoordeeld met 5 van de 5 sterren

Fantastic tasting matcha

Fantastic tasting matcha .
Loved all the matcha flavours .
Would definitely recommend .
Great communication about delivery .

18 maart 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Hello Debora, Thank you so much for your kind words. we’re so pleased you’re enjoying the matcha range.

It means a lot to hear that you loved the flavours, as great taste is at the heart of everything we do. We’re also glad the delivery experience met your expectations.

Thank you again for your recommendation , we truly appreciate your support. INOUMI

Beoordeeld met 5 van de 5 sterren

Exceptional quality Match and Mushroom Blend

I have recently tried Inoumi Matcha and Mushroom blend with cacao and ashwagandha. Both are absolutely incredible products, taste superb and I love the packaging being in sachet makes it easy for travel of busy office days, just put in the bag and off you go. The products are exceptional quality.

20 februari 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Hello Zanna, Thank you so much for your wonderful review.
We’re delighted to hear how much you’re enjoying both the Matcha and the Mushroom Blend with cacao and ashwagandha. Taste is always our priority, so it means a great deal to know they’ve hit the mark for you.

We’re also pleased the sachets are making busy office days and travel that little bit easier, they were designed exactly for that purpose, so you can create your INOUMI moment wherever the day takes you.

Thank you again for your support. It truly means a lot to us as a growing brand.

Warmly,
The INOUMI Team

Beoordeeld met 4 van de 5 sterren

Cannot cancel or pause subscription

Cannot cancel or pause subscription, even after meeting the two months/two order minimum.
It should be easy to control my subscription and there are no options. Please help.

[ETA: Above is the original 1-star review, now updated to 4 stars.
Since my review, I followed up with the INOUMI team on the email address provided in the comment, and I have had excellent customer service. I explained what had happened and they could see where there was a misunderstanding and Vicky (Brand Manager) personally stopped my subscription. They have also taken the feedback onboard to review their customer journey, which I appreciate as I wouldn't want others to fall into the same spot of bother.]

8 februari 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Hello Hayley,

We’re so sorry to hear you’ve experienced an issue, that’s certainly not the experience we want for you. Let’s get this resolved as quickly as possible.

Please could you email us at hello@inoumi.co
with your details so we can look into this straight away? We’d also really value understanding a little more about what happened, so we can make the experience smoother for you and for others in future.

We look forward to hearing from you and getting this sorted.

INOUMI

Beoordeeld met 5 van de 5 sterren

Finally found a real winner here

Finally found a real winner here, pure grade matcha without any additives. Love that the packaging is compostable. Great range of products all under one roof, everything my partner and i need. Thank you Inoumi 😀

12 februari 2026
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you so much for your wonderful review.

We’re so pleased to hear you’ve found a real winner with our pure grade matcha. Keeping our blends free from additives and rooted in honest, ground ingredients is at the heart of everything we do, so it means a great deal that this stood out to you.

Thank you again for choosing INOUMI and for taking the time to share your experience.

The INOUMI Team

Beoordeeld met 5 van de 5 sterren

We found my perfect blend

We found my perfect blend!
The mushroom blend with raw cacao and ashwaghanda is absolutely STUNNING!
Replaced my coffee and such a luxurious drink.
The team are outstanding, the most wonderful bunch who go above and beyond.

17 december 2025
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you for this review. So glad we found you the perfect INOUMI product for you. Always happy to help. Inoumi Team :)

Beoordeeld met 5 van de 5 sterren

value without compromise…

I've tried a number of both mushroom and collagen blends, what I love about Inoumi is that they deliver value without compromise on ingredients or flavour. The blends taste great and the accessories are premium cute.

12 november 2025
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you for reviewing us! We are pleased to hear that you are happy with our product.

Beoordeeld met 5 van de 5 sterren

Loving the matcha!

Such a tasty supplement! Loving my new pre work morning matcha routine!

13 oktober 2025
Review zonder uitnodiging
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Antwoord van Inoumi

Thank you for your order, we are glad you love our Matcha!

Beoordeeld met 5 van de 5 sterren

Unreal service

Unreal service, exactly what I wanted. Quality and quantity!! The real deal would recommend as a great present for Christmas or a treat for yourself.

9 oktober 2025
Review zonder uitnodiging
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Antwoord van Inoumi

Hi Patrick, Thank you for leaving a review! Glad INOUMI was just what you needed.

Beoordeeld met 5 van de 5 sterren

So worth it!

Absolutely delicious products, really feels like luxury from the comfort of my own home. Considering the price of matcha on the high street you really do save a fortune. Worth the investment - recommend to a friend.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Inoumi

Glad you are enjoying INOUMI. Thank you for ordering.

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