Investec Reviews 5.960

It is easy to invest with Investec. Instructions are clear and their digital platforms are user-friendly.

simple to do and worked OK, but 2 weeks later the interest rate went up and i couldn'e take advantage of that - should have waited to closer to end of financial year

Easy to contact and talk to , giving a satisfying, efficient service.

Been using investec for a few years now.
we feel 100% safe with them.
we like that they are loyal to their savers and offer them a slightly higher rate.

Investec was extremely eager to promote all their services and before I had signed up with them, they were timeous and attentive to my questions. After signing up with them, the sales rep who I had called to discuss creating an account also became my new private banker. Rukudzo was never available unless I waited until the next day for a response to his emails even though I was contacting Investec via WhatsApp and email during early working hours. I was promised 24/7 banking assistance and a team of two private bankers and two financial advisors along with an Investec jacket. I received none of these promises. My financial advisor was Georgia Hill if I’m not mistaken but I was unfortunately unable to attend my first financial advisory meeting, that i had to organise because nothing would have happened if i had waited for my “team” to contact me, due to me being in a car accident. I received no check in from this “team” and when I wanted to reschedule a meeting, they were all busy with strategy meetings for entire working days meaning that my emails/whatsapps would only be responded to the day after and I would have to schedule meetings at least a week in advance like this. Rukudzo and Georgia were extremely unhelpful when it came to applying to finance my car, take out a loan and such to the point where I just gave up contacting them. When I had relayed to them how unhappy I was with their service, I was met with nothing. When closing my account, they were extremely unhelpful and ambiguous with helping me. Overall, I’m appalled at investec’s client service and discourage as many individuals as I possibly can from signing up. I was able to open an account with RMB private banking and they were extremely attentive to my needs, very flexible with their hours as I am working in healthcare and have very rigid hours, and they were very transparent about their benefits and processes for onboarding.

As a previous customer I returned to Investec this year as they were offering competitive fixed rate products. I find their website easy to navigate and the account opening process straightforward. Their communications are timely and easy to understand.

Very easy to set up, even with limited IT skills. Competitive rates and a smooth process when transferring funds into another investment account once matured.

Easy to use and complete the paperwork from the comfort of my own home.

Very easy to open even with my limited It skills. Very competitive rates. Also once matured, easy to transfer this into another invested account.

Very easy to use there website for someone not so familiar with new technology.

Reliable, safe and competitive (mostly). Uncomplicated sign up and deposit process most suitable for we old folk.

It was straightforward, quick, easy to follow.

Precise instructions on offers available.
After I had made my decision on the offers available, my instructions were dealt with promptly and precisely.

I have saved with Investec for some time now. They have an easy website where you can select which account is best for you and everything else is made easy. Their interest rates are very competitive and I believe they’ve just introduced ISA’s, again at a very competitive interest rate. I wouldn’t hesitate in opening an account with them, they’re great !

Very easy to deal with,my transaction was very straight forward.

Great website, no gimmicks easy to understand. Competitive investment returns

I have found Investec to be competitive for fixed rate products, easy to use online and great for communication.

So straightforward to open account and manage savings and interest.

fast and greatly informative

The application process was clear and straight forward.