Total scam. I ordered 2 months ago for my niece bday present, nothing have been delivered and they are not responding to my emails requesting a refund. Avoid at all costs!!
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The delivery took a very long time. Unfortunately, the lashes didn't look good at all, the edges stuck out, no matter how much effort I put into applying them. Even if you cut them perfectly. Unfortun... Toon meer
I ordered a set of lashes over 1 month ago, and when I try to see updates on my package it just says “order fulfilled” with no tracking information whatsoever. I have not received this package so I em... Toon meer
I ordered from Keneva on June 20, and got a bit worried cause I haven’t gotten any updates about my order even after 15 days, ended up emailing them and got really quick answer explaining that it wa... Toon meer
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Loved the lip glosses
Loved the lip glosses, there were many shades to pick from. It's hydrating and very pigmented, and the best part...they're non sticky!!
First of all
First of all, before purchasing from Keneva I did a little search to know what experience people had with them. I was really skeptical cause I read the reviews where people say they scam, that shipping taking forever, the lashes don’t fit eyes well. Honestly I was doubting if I should order some, but anyways I did ordered 2 pairs, dark pearl #5 and amber brown #11. Everything went smoothly but then I started worrying a bit cause since the time I placed my order passed 2 weeks already and I didn’t get any updates on my order. I emailed them, they answered really quickly, and oh gosh… I was feeling so stupid after they explained to me that I placed a preorder and thats why it’s taking so long for them to make the lashes firstly, and then send it. I mean…how could I not notice that it’s written preorder with caps lock in the title of the lashes name😭😭😭
And I think most of people who blame them for long shipping just didn’t notice it as me so it’s understandable.
I’m really thankful to their support for explaining everything so clearly and quickly, they were really sweet!
So as they said I need to wait 30 days before they can send me the lashes, but in fact it took only 20, right after that I got updates about my order being sent alr and after 10 days I got my lashessss
Honestly I didn’t get them on from the first attempt which I think it’s pretty normal cause I’ve never worn magnetic lashes before, but after watching the tutorial they have on instagram I figured out how to put them on properly in 20 minutes. I’ve been using Keneva magnetic lashes for a few weeks now, and I honestly didn’t expect to love them this much. The first time I wore them was during a long day out which is brunch, shopping, gym and even an outdoor event in the heat - and they stayed flawless the entire time. I even wore them on a night out dancing, and not once did I have to fix them!
One thing that really surprised me is how lightweight they feel. Sometimes I forget I’m even wearing lashes until someone compliments me. The #5 style has become my everyday go-to. It gives me that lifted, fresh-eyed look without being over the top. I’ve gotten so many compliments from friends and even strangers, people always ask if I got a lash lift or extensions. When I tell them they’re magnetic, they’re always so surprised. I’ve already convinced a few of my friends to try them!
What I also love is how beginner-friendly they are. I was nervous at first, but applying them turned out super easy without any glue. Plus, the lash bands are flexible and comfortable all day. I even tested them on a windy day at the beach, and they didn’t budge.
Now I’m planning to order a couple more styles to mix things up, maybe something fuller for nights out and something softer for work days. Shipping was kind of quick for preorder too.
Huge thanks to Keneva for creating lashes that actually fit into real life, not just for photos but for everyday wear!
I really enjoyed working with Keneva
I really enjoyed working with Keneva, they are so kind and patient. All the work was really successful from both sides and I’m really grateful for that. The communication was great and can’t wait to work with Keneva soon :)
The customer service is great and…
The customer service is great and helpful! The products are high quality and work well. The packaging is beautiful and the shipment came in perfect condition.
I loved the communication
I loved the communication. The delivery was quick, no damages. Especially the products wow, the packaging and the quality wow 🤩 I recommended the lipglosses to all my friends!
Highly Recommend
Loved working with this brand! Great quality products and super easy communication. Everything went smoothly from start to finish. Highly recommend!
Do not buy from here
Do not buy from here. Absolute scam. They did not send the item for months and would not issue a refund. Only when I opened up a dispute with my bank they responded and sent the items.
Underwhelming and disappointing
First of all the shipment took over a month and only after I checked back were the products sent out. After I received them I was pretty disappointed, too. The magnets are way too large and you can totally see them on your eyes and secondly, the application is horrible. The magnets on the applicator are way too strong, so even if you manage to place the lashes correctly, you’ll end up pulling them halfway off again when trying to take the applicator away from your eye. Customer service isn’t helpful at all. I’ve tried so many times to bend the lashbands so they fit the shape of my eyes better but it’s no use. Waste of money for me.
I’ve never worn false eyelashes before…
I’ve never worn false eyelashes before due to having extremely sensitive skin, even lash glue would cause irritation or burns. I’ve always admired how cute lashes look for events like cosplay or nights out, but previous attempts with magnetic liners didn’t go well. These lashes completely changed my experience! It definitely took me around 30 minutes to learn how to apply them properly, but after following the tutorials, I can now put them on in just a few seconds. I wore them for the first time to a baseball game and even while riding in a convertible with the top down, they stayed in place through both heat and wind! I now wear them regularly and look forward to buying more when I can. Absolutely worth the investment
They’re A SCAMMM
They’re A SCAMMM
I ordered from them thinking they were the TikTok viral brand Wosado. Took 15 days to receive but when I got them they seemed way worse quality than the website images and social media video reviews they post of people effortlessly snapping them on.
The product you receive is equivalent to the ones I got for $5 on aliexpress lol. No bendable magnetic strip just two or three small chunks of magnets that make it so the lashes never sit hugging the eye right.
I did like 5 minutes of deeper digging on their socials to find out that they steal model pics and review videos from the Wosado brand to pass as their own. (In one of the videos you briefly can see the “Wosado” label). And that’s why their product packaging is so similar so that you won’t realize from looking at their pictures and videos it’s a different product until you receive it. Then their return policy says no returns if you’ve used them even once and that you have to pay shipping cost AND a 45% restocking fee even if you’re able to return them as a completely unused unopened product. SCAMMMM.
Broken
I got my order, but the lashes was so bad quality.
They came to me broken with one side not having magnets
The lip products are fine tho
DO NOT BUY
Ordered 2 pairs of lashes on pre-order on May 7th. Only one pair arrived on June 16th. The customer service is pretty much nonexistent and they don’t listen to what you say. There is no other way of contacting them as they refuse to reply. DO NOT BUY FROM HERE!
Too long and 0 customer service
The lashes took a month from when they shipped to when they arrived. One of the magnets on the lashes came off and they do not reply to any emails! No address, no phone, no other way to contact them. Terrible service, no way to leave reviews on the site.
This company has been extremely…
This company has been extremely unresponsive. I never received the order I placed, and they have not replied to any of my emails. At this point, I’m concerned this may be a scam.
The lashes are lovely
The lashes are lovely! It gives a very natural look to your eyes. The only thing is that is hard to stick them together and they can easily move.
Great Product
It took a little trial and error to get used to putting the magnetic lashes on, but after I got the hang of it, they were super easy to use.
Please avoid at all cost!!
Ordered lashes on 22nd of April. Got ‘shipped’ 6th of May. Immediately after I ordered (23rd of April) sent an email about having to move out on the 1st of June so wondering when my order will be shipped or asking about changing my address telling them the date i’ll move out. Didn’t receive an answer so after emailing multiple times I received a vague answer not helping me. I didn’t receive a tracking update until the 24th of May, saying it was in customs for 2 weeks. By the time I already moved out of the place they sent another vague email saying it will be in your house. Obviously I wasn’t home since I moved and afterwards the tracking website said it was at a parcel shop, not stating which one. I sent another 4 emails to the company, still not getting an answer. Now my package got shipped back, I lost my money and they still don’t reply to any email
I love it!
I bought the lashes from keneva beauty! they were so awesome and were exactly as promoted. I love the pair of lashes I have so much, the only thing that I was a bit upset about was the damage done to the packaging when it arrived to my house, but thats not necessarily the companys fault. Anyway it's all good because the product was still intact and works perfectly
Very comfy to wear
Came pretty quick and lashes stick very well very light weight and volumous. Good quality still works after 10+ uses
Style B (black) magnetic lashes
I bought the magnetic lashes and it did not work for me, I had hope and tried it a lot of times and it still did not fit, maybe because my own lashes are not long enough to hold -(asian short lashes). However, I do believe that this brand has potential and may work for others.
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