Key Equity Release Reviews 17.859

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We recently rang Key for advice on Equity Release, they put us in touch with Neil Bell. Neil was so friendly, very professional, extremely knowledgeable. Most importantly he listened. He made the pro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Lesley Frame was my financial advisor. From the outset she telephone me at the exact time she said she would on my appointment day. She explained the ins and outs of the equity release process in... Toon meer

Beoordeeld met 5 van de 5 sterren

Tom Walmsley worked with us to update our wills. He was friendly, helpful and knowledgeable. He explained things clearly, outlining our various options and most importantly he listened to what we were... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was looking to release some equity from my home whilst preserving some inheritance for my children . Lesley Frame was very patient and helpful in guiding me through the options, explaining the ri... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pensioenfonds
  2. Financieel adviseur
  3. Hypotheekmakelaar

Geschreven door het bedrijf

Key Equity Release helps people make confident, informed decisions about later life finances. We’ve supported over one million customers and are rated Excellent on Trustpilot, with more than 16,000 5-star reviews. We take time to listen, explain your options clearly, and recommend what’s genuinely right for you. And if equity release isn’t right for you, we'll tell you. Because your home — and your peace of mind — mean more.

Key Equity Release

Geschreven door het bedrijf

Equity Release
Trusted, award-winning equity release specialist
Highly experienced
We have over 25 years' experience. We've helped more than a million customers with tailored equity release advice. Once we've taken the time to understand your needs, we’ll have a sound idea of what the right plan is for you.
We're regulated experts
Key is regulated and a proud member of the Equity Release Council

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

18K reviews

5 sterren
4 sterren
3 sterren
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1 ster

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Beoordeeld met 5 van de 5 sterren

The Key advice given by Joseph Withers…

The Key advice given by Joseph Withers helped myself and my wife decide how the equity release would be more beneficial to both of us. His professional advice helped us to decide not to overstretch ourselves. Thankyou to Key providing the right support.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the advice you received was beneficial in making your decision. Thank you for sharing your positive experience; we appreciate you highlighting the support you received.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

From start to finish it was seamless

From start to finish it was seamless. Our advisor Joe Wickers was excellent very knowledgeable and explained everything to us. He cleared up a couple of issues that came up very quickly. The legal team were also very helpful. I would recommend KEY to anyone looking for equity release.

9 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your equity release experience was seamless. It's great to know that our adviser's knowledge and quick resolution of issues, along with our legal team's support, led to your positive recommendation. Thanks for your feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell made our equity journey a…

Neil Bell made our equity journey a breeze, he was extremely helpful and reassuring.

12 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your equity journey was a breeze. We appreciate you acknowledging the helpful and reassuring service you received.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Damon at Key was excellent

Damon at Key was excellent
although the fees were slightly hogher than other offers.
On a transaction like this.It is about value for money and trusting the person doing this.
I was very happy that everything was completed efficiently and professionally in 6 weeks😃

4 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're glad you were happy with the efficient and professional service. We appreciate your feedback regarding the fees and value for money. Thank you for sharing your experience.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Jonathan Swift

We dealt with Jonathan Swift who was amazing. He fully explained the pros and cons of taking out equity release without any pressure to go ahead. A pleasure to deal with and a credit to this firm.

10 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had such a positive experience. It's great to know the information provided was helpful and that you felt no pressure. Thank you for your kind words.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

A Great Service...

Neil Bell was excellent as our advisor and kept everything simple through the whole process, and kept in touch regularly to ensure we understood our options and ensured we reached the correct one... I would definitely recommend Key, and Neil in particular... Many thanks..

10 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that our adviser kept things simple and ensured you understood your options. We appreciate your recommendation and thank you for your feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Excellent service and communication…

Excellent service and communication throughout the whole process. All my questions were answered quickly and clearly, ensuring I had a full understanding of the process.

I would strongly recommend their services to others.

2 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you found our service and communication excellent. We're glad our clear answers helped you fully understand the process. Thank you for your strong recommendation!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Joseph Nield

Joseph Nield was extremely knowledgeable and helpful with our POA enquiry and application. The level of service he provided was excellent. Would highly recommend

M & GT

2 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the enquiry and application process was made easier with the help provided. We appreciate your recommendation and thank you for your feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell was absolutely excellent

Neil Bell was absolutely excellent.
He has help me so much.

4 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that your experience was excellent. We appreciate you letting us know how helpful our team member was!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

First tentative steps.

When I first enquired about equity release the first person I spoke to was a gentleman called Joseph Withers who was excellent at answering all of my questions and concerns, I can genuinely and honestly say that I never once felt any pressure to go ahead, the decision to go ahead was left with me and only when I was fully confident and satisfied should I do so. Thankyou Joseph for all the info you supplied, all the questions and concerns that you addressed and the calm and professional manner with which it all progressed when you were happy that I wanted to go ahead . Can’t thank everyone else involved enough. Glad I did it! The future looks a lot less worrisome. I would definitely recommend talking to Key equity first before making a big decision like this!!

28 januari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had a positive experience. It's great to know that you felt supported and informed throughout the process, and that your concerns were addressed with professionalism. We appreciate you recommending us!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell and Key finance outstanding

This company and its representative Neil Bell were outstanding.Neil walked us through the process and made everything simple and easy to understand.
Thank you Neil

3 maart 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the process was simple and easy to understand. We appreciate you taking the time to share your positive experience with us. Thank you!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Matthew Bowman Equity Release Advisor

Matthew Bowman was highly supportive throughout the equity release process. He offered a professional and informative explanation of the process and options available.
Highly recommend this company and advisor.

27 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you found the equity release process supportive and informative. Thank you for recommending our company and adviser; we appreciate your positive feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

We wanted to update our wills and were…

We wanted to update our wills and were also interested in the storage option offered by the company. Their representative. Simon Clow, explained all the details to us in layman's terms, and always contacted us as and when arranged. We found the whole process very straight forward, thanks to his help and patience answering any queries we had. Would not hesitate to recommend Simon or his organisation.

16 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the will update and storage options met your needs. It's great to know the details were clearly explained and that you found the process straightforward. We appreciate your recommendation.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Steve Francis was just amazing

Steve Francis was just amazing, we can't thank him enough he was always at the end of the phone when we needed him. He explained every thing to us, he went through things step by step so we could under stand the whole process. Thanks Steve.

17 november 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you had such a positive experience. It's wonderful knowing that the support and step-by-step explanations were helpful to you during the process. We appreciate your kind words!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell

Neil Bell , your representative who was our contact walked us through the process of us deciding whether or which type of product would suit our situation and requirements best.
We cannot thank him enough.
His “Bedside Manner” on our numerous appointments catered so well for the diverse knowledge of my wife and myself.
He ensured our full understanding of the products available and their consequences.
Any future clients can be assured of him catering for them as unique individuals.

13 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We appreciate your positive feedback. We're happy to hear that our adviser walked you through the process and catered to your needs. It's great to know they ensured your understanding of the products. We're glad you enjoyed your experience.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Neil Bell

Neil Bell, Equity Adviser, was very helpful to us. Explained the procedure clearly and patiently and we appreciated all his help.

22 oktober 2025
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the adviser was helpful and clearly explained the procedure. We appreciate you taking the time to share your positive experience.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Excellent

Alexander Campbell was our advisor and did a very good job, making the whole experience pleasant and problem free. Would recommend Key without hesitation.

9 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that our adviser made your experience pleasant and problem-free. We appreciate your recommendation and thank you for sharing your positive feedback.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Highly recommend

Absolutely delighted with the professional, compassionate, expertise and understanding from Mr Neil Clarke, thank you for all of your valued and continuing support

8 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that you were delighted by the expertise and support received. We appreciate your valued feedback and are grateful for your kind words.

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Equity release

What we found with the company, especially Joseph Withers, were very helpful, understanding, and explained all the stages extremely well . It was extremely quick and easy process, and I would definitely recommend Joseph Withers as an advisor,

30 januari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the process was quick and easy. We appreciate your kind words and are so glad that you found our team to be helpful and understanding. Thank you for recommending us!

Key Equity Release

Beoordeeld met 5 van de 5 sterren

Excellent customer service.

We have been advised by Tom Walsley and he has been very professional throughout the process. He has also been very supportive throughout with his help. His guidance and advice have been invaluable. Tom and his Company have provided excellent customer service.

4 februari 2026
Review zonder uitnodiging
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Antwoord van Key Equity Release

We're happy to hear that the support you received was professional and helpful. We appreciate you acknowledging the excellent customer service provided. Thank you for your positive feedback.

Key Equity Release

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