I urge you not to use this company They send you the item and if you need to exchange they make up the excuses you have worn it when you tell them you have not and the tag that says if taken off... Toon meer
Bedrijf heeft geantwoord
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Have several garments from this company following surgery. Quality is great, one of the only companies that offer petite .. I have a shirt midriff and the high back girdle fits perfectly. Had a mino... Toon meer
Bedrijf heeft geantwoord
Very good compression and support after surgery , without rolling, rubbing, or restricting breathing/movement , recommended from my surgeon really happy with it . Thanks
Bedrijf heeft geantwoord
Good range of post surgical garments on the website, sizing guides clear and accurate. Ordering was simple and the garments (I’ve ordered twice now) both arrived within 48hours of order placed.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over macom medical
Geschreven door het bedrijf
Your online store for surgical recovery & shapewear
macom® medical is the leading provider of high-quality compression garments, supplying cosmetic and reconstructive plastic surgeons, and cosmetic doctors.
What we do
We sell compression garments and innovative aesthetic products for use post-surgery, post-birth, for slimming and for wider aesthetic benefits, including anti-cellulite treatments.
The much praised quality of our products is due to our combined years of experience in the Aesthetic & Medical sectors. All garments are handmade in our own factories and shipped worldwide.
macom® compression garments are safe on even the most delicate or highly reactive of skin types. The material holds the CE-mark and all products are free from both latex and nickel.
Visit our Homepage
Post-surgical Compression Bras
Post-surgical Girdles
Gynecomastia Compression Vests
Trusted by over 1,000 medical professionals
Geschreven door het bedrijf
- macom® garments are recommended by surgeons, hospitals, and clinics worldwide for their quality, medical grade, and proven support in post-surgical recovery.
Contactgegevens
535 Kings Road, SW10 0SZ, London, Verenigd Koninkrijk
- 02073510488
- help@macom-medical.com
- macom-medical.com
macom medical
4,2
Goed
159 reviews
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I urge you not to use this company
I urge you not to use this company
They send you the item and if you need to exchange they make up the excuses you have worn it when you tell them you have not and the tag that says if taken off no exchange. Even when That tag was off in the bag already they still claim no exchange they are a very very bad company if you want to exchange an item avoid at all costs pass them message to all your friends and company's
15 mei 2026
Review zonder uitnodiging
Antwoord van macom medical
Dear Dazza,
Thank you for your feedback. We are sorry to hear you were unhappy with your experience. Our exchange and return decisions are based on the condition in which garments are received, as all of our products are intimate medical compression garments and must meet strict hygiene standards before they can be accepted back.
We understand this can sometimes be frustrating, however these policies are in place to protect all customers. We always aim to assess each return fairly and provide support wherever possible.
Your feedback has been shared with our team, and we’re sorry that on this occasion we did not meet your expectations.
Kind regards,
Team macom
Satisfied but not impresse
Great delivery and nice looking garment but the compression is not surgical grade so I was quite disappointed, perhaps
I should’ve sized down to XS despite being an 8-10 UK sizing. It does well under my surgical compression garment and under an additional surgical sports bra. I did find it quite expensive in the end.
1 mei 2026
Antwoord van macom medical
Dear Naomi,
Thank you for your feedback. We’re pleased to hear you were happy with the delivery and appearance of the garment, though we’re sorry it did not fully meet your expectations in terms of compression.
Our garments are made using medical-grade compression fabric, carefully measured to apply balanced compression throughout the body without being overly tight. Excessive compression can be harmful and may contribute to complications such as haematomas or seromas. We usually advise customers to check the fit with a member of their surgical team, and if additional compression is needed, we would be happy to suggest different styles or additional garments.
We appreciate your honest comments regarding both fit and pricing, and we’re glad to hear the garment still worked well alongside your surgical garments.
Kind regards,
Team macom
Very good compression and support after…
Very good compression and support after surgery , without rolling, rubbing, or restricting breathing/movement , recommended from my surgeon really happy with it . Thanks
1 mei 2026
Antwoord van macom medical
Dear Valentina,
Thank you for your lovely review. We are delighted to hear you found the garment supportive and comfortable during your recovery, without rolling or restricting movement. It’s wonderful to know your surgeon’s recommendation led you to us and that you’re so happy with your garment.
Kind regards,
Team macom
Very helpful with a last minute change…
Very helpful with a last minute change of item ordered. Item arrived very quickly too.
28 april 2026
Antwoord van macom medical
Dear LM,
Thank you for your kind feedback. We are delighted we could assist with your last-minute change and that your order arrived quickly. We truly appreciate your support.
Kind regards,
Team macom
Not made for short torso…
I can’t fault the customer service/returns/exchage. Having said that i do think that the postage is very expensive when i was already spending £130 on 2 items( side fastening girdles) to be worn after my Mastectomy with Diep flap reconstruction. Then having to spend a further £3.30 to return one. I know i got a discount because of being a cancer patient but half of that has gone back on postage.
As for the Side Fastening girdle i do wish that you do it in a petite size as i have a short body and am finding i am having to leave the top 3 hooks undone and fold it over, unfortunately one size doesn’t fit all considering I have to wear it for 23 hours a day for 6 weeks. So I will be returning the other one that i exchanged that hasn’t been opened yet
27 april 2026
Antwoord van macom medical
Dear Customer,
Thank you for taking the time to share your detailed feedback. We’re very pleased to hear you found our customer service, returns and exchanges helpful, but we’re sorry to learn about your concerns regarding postage and the fit of the Side Fastening Girdle.
We completely understand how important both comfort and practicality are, especially when a garment needs to be worn for extended periods during recovery. Your comments regarding petite sizing and body length are very valuable, and we will share them with our team as we continue to develop and improve our range.
We also appreciate your feedback on delivery and return costs, and understand how this can feel frustrating.
If you would like, our team would be more than happy to suggest alternative styles that may offer a better fit for a shorter torso.
Kind regards,
Team macom
Superb customer service & 1st class products
Have several garments from this company following surgery. Quality is great, one of the only companies that offer petite .. I have a shirt midriff and the high back girdle fits perfectly.
Had a minor incident recently with 1 item. Customer service not only rectified, but a replacement garment was received in 24hrs. Highly recommend
27 maart 2026
Review zonder uitnodiging
Antwoord van macom medical
Dear Julie,
Thank you so much for your wonderful feedback. We are delighted to hear you are happy with the quality and fit of your garments, especially our petite options. It’s great to know the high back girdle works so well for you.
We are also pleased our team could resolve the issue quickly and get a replacement to you without delay. Your recommendation means a lot to us, and we truly appreciate your continued support.
Kind regards,
Team macom
The service was excellent
The service was excellent, the amount of time for delivery was great.quite a comfortable bra however the strap across the chest is very uncomfortable the Velcro under the arms really irritates the skin and scratches
30 maart 2026
Antwoord van macom medical
Dear Lyndsey,
Thank you for your review. We are pleased to hear you were happy with the service, delivery, and overall comfort of the bra, but we are sorry to learn about the discomfort caused by the chest strap and Velcro under the arms.
Your experience is important to us, and we will share your comments with our team as we continue to improve our designs.
Wishing you a speedy recovery.
Kind regards,
Team macom
POOR
Poor delivery. Didn't arrive on time. Had to spend more money elsewhere on time for my surgery. Have sentv2 messages with no acknowledgement.
2 april 2026
Antwoord van macom medical
Dear TC,
Thank you for your feedback. We are sorry to hear you were unhappy with the delivery experience.
Your order was dispatched on 2nd April and delivered on 7th April, which is within the delivery timeframe for Standard Delivery stated at the time of purchase.
We understand timing is especially important ahead of surgery, and we are sorry for any inconvenience caused.
Kind regards,
Team macom
Antwoord van macom medical
Dear Valentina,
Thank you for your kind review. We are delighted to hear you are happy with the quality, comfort and design of your garment.
Kind regards,
Team macom
Very easy transaction
Very easy transaction, called for some advice the lady I spoke to was lovely and couldn’t have been more helpful, thank you
1 april 2026
Antwoord van macom medical
Dear Elizabeth,
Thank you for your lovely review. We are delighted to hear your experience was smooth and that our team could provide helpful advice. We truly appreciate your kind words.
Kind regards,
Team macom
The advice I received when my purchased…
The advice I received when my purchased bra arrived
This allowed me to confirm that I had the right size in preparation for my breast surgery
I thought this was important as sizing is not the same as my usual bra size
31 maart 2026
Antwoord van macom medical
Dear Jennifer,
Thank you for your kind feedback. We are so pleased to hear that the advice you received helped you feel confident in choosing the right size ahead of your surgery. You are absolutely right that post-surgical sizing can differ from regular bra sizes, so it’s great to know this support was helpful.
Kind regards,
Team macom
Antwoord van macom medical
Dear Dr Charalambos,
Thank you for your kind review. We are delighted to hear you are pleased with both our products and service. It has been a pleasure working with you over the past few years, and we truly value your continued trust and support.
Kind regards,
Team macom
Antwoord van macom medical
Dear Heather,
Thank you for your kind review. We are delighted to hear your order arrived quickly and that you are pleased with the quality of our products.
Kind regards,
Team macom
I think the all in one bra size needs…
I think the all in one bra size needs to be bigger with dressing in place and feeling very uncomfortable. A better bra would be more comfortable and practical
26 maart 2026
Antwoord van macom medical
Dear Donna,
Thank you for your feedback. We are sorry to hear you found the bra uncomfortable, particularly when worn with dressings. In the early stages of recovery, additional swelling and dressings can affect the fit, and a different size or style may offer a more comfortable and practical solution.
If you’d like, our team would be happy to guide you towards an option that better suits your needs during this stage.
Kind regards,
Team macom
Einfach perfekt!!
Nachdem ich in Deutschland vergeblich versucht habe, eine Kompressionsweste in einer kleinen Größe zu finden, bin ich auf die Firma Macom Medical gestoßen und bin restlos begeistert!!! Ein ausgezeichneter Kundenservice und extrem schneller Versand tragen außerdem zu meiner 5 Sterne Bewertung bei!!!
26 maart 2026
Antwoord van macom medical
Vielen Dank für Ihre wunderbare Bewertung. Es freut uns sehr zu hören, dass Sie bei uns die passende Kompressionsweste gefunden haben und mit unserem Kundenservice sowie dem schnellen Versand so zufrieden sind.
Ihr positives Feedback bedeutet uns sehr viel. Vielen Dank für Ihr Vertrauen!
Mit freundlichen Grüßen,
Team macom
Fantastic quality & support. Well recommended!!
I have recently undergone surgery for breast implant replacement & revision mastopexy. Before my surgery my consultant recommended that I purchase a couple of supportive front fastening sports bras in which I was advised to wear for three months after my surgery. Having ordered several well known high street brands of sports bras I was left disappointed with overall quality & support. It was after a friend recommended Macom that I decided to give them a go & I’m so goad I did! Absolutely without doubt the best purchase I have recently made! The quality & support they give me (I’m now two weeks post opp) is fantastic. I ordered two of the ultimate bras in a size small, I am 32 D-F and they fit perfectly. The customer service is fantastic too, I you have any queries about which product to choose (there are quite a few) or sizing they are so helpful😊
2 maart 2026
Antwoord van macom medical
Dear Mrs Mathieson,
Thank you so much for your wonderful and detailed feedback. We are delighted to hear that you are finding the Ultimate bras supportive and comfortable during your recovery, and that they have made such a positive difference for you.
It’s also lovely to know our customer service team could assist you in choosing the right style and size. Wishing you a smooth and comfortable continued recovery, and we truly appreciate your recommendation.
Kind regards,
Team macom
Dismissive customer service- not designed with patients in mind
I bought a post-surgical bra from Macom as a backup while my main bra from Lipoelastic was in the wash. I only wore the Macom bra for a couple of hours, and it chafed my nipples so badly they were left red raw and extremely sore.
On top of that, the sizing runs very small despite me carefully following their measurement guide, and the bra constantly rolls up when worn, which is uncomfortable and impractical—especially after surgery.
I contacted customer service and was told that because I had worn the item, it couldn’t be returned—even though it is clearly not fit for purpose. They also dismissed the issue by saying this is “common with sensitive skin after breast augmentation.” That response completely misses the point—this is a post-op product, it should be designed with those sensitivities in mind.
Even worse, I was told to “try putting cotton pads in the bra” to prevent chafing. That is not an acceptable solution for a medical recovery garment.
For comparison, my bra from Lipoelastic (provided by my surgeon) is significantly better—soft, comfortable, properly designed for recovery, and has caused none of these issues.
Overall, Macom’s product quality is poor and their customer service is dismissive and unhelpful. I would not recommend.
27 februari 2026
Review zonder uitnodiging
Antwoord van macom medical
Dear Chloe,
Thank you for taking the time to share your experience. We’re truly sorry to hear that you felt discomfort during such an important stage of your recovery.
We understand how essential comfort and support are post-surgery, and we’re sorry this wasn’t your experience. Your feedback has been shared with our team as we continue to improve both our products and overall experience.
Kind regards,
Team macom
The compression bra was very deep at…
The compression bra was very deep at the sides & rubbed under arm if I pulled it down it would ride up & fold up making it rub on scars. I used to wear a cotton vest underneath
29 oktober 2025
Antwoord van macom medical
Dear Michele,
Thank you for your feedback. We are sorry to hear you experienced discomfort with the fit, particularly around the sides and underarm area. During recovery, sensitivity and swelling can sometimes affect how a garment sits, and wearing a soft layer underneath, as you’ve done, can help reduce irritation.
If you’d like, our team would be happy to suggest alternative styles that may offer a more comfortable fit for your needs.
Kind regards,
Team macom
Antwoord van macom medical
Dear Clare,
Thank you for your review. We are glad to hear your order arrived quickly and that you’re pleased with the quality.
Wishing a speedy recovery and a happy healing.
Kind regards,
Team macom
Antwoord van macom medical
Dear Jennifer,
Thank you for your lovely feedback. We are delighted to hear that the ordering process was easy, your order arrived quickly, and that your exchange was handled smoothly. We truly appreciate your support.
Wishing you a smooth and comfortable healing.
Kind regards,
Team macom
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