I don’t always leave reviews, however, on this occasion I wanted to share amazing feedback from me to the Marchon team. Firstly, I had my first ever issue (Been using couple years now) wit... Toon meer
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Lees wat reviewers zeggen
I had an issue with my order which was entirely my mistake—I missed adding my door number, so the package was returned to Marchon. I contacted the support team, and they resolved everything withi... Toon meer
Bedrijf heeft geantwoord
I ordered some clothing as a gift in the Black Friday sale - one of the items arrived faulty so I contacted customer services to try and arrange a replacement. I’ve emailed twice, 2nd December and 9th... Toon meer
The products themselves are excellent — reliable, well-designed, and clearly built with the user in mind. Everything works smoothly, and you can tell there’s a strong focus on quality and usabilit... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
MARCHON Global is a performance-focused brand dedicated to helping people improve their health, fitness, and overall capability. We create high-quality supplements, training solutions, and performance tools designed to support real-world results. Our approach is rooted in innovation, transparency, and continuous improvement, ensuring our products and services meet high standards of quality and reliability. We’re proud to serve a global community that values progress, discipline, and personal growth. At MARCHON Global, we aim to provide effective solutions and dependable support to help our customers move closer to their goals—every day.
Contactgegevens
1st Floor, 7 Arden Grove , AL5 4SL , Harpenden , Verenigd Koninkrijk
- support@marchon.co.uk
- marchon-global.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 28% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Form start to finish
Form start to finish, professional.
From the app, to their clothes quality is top notch
The Best!
5* For quality of the products.
5* For super fast delivery.
6* For fantastic customer service.
Marchon 👌🏽
Customer service and the Marchon has a…
Customer service and the Marchon has a whole is brilliant. Using the supplements and the coaching. Any issues or questions are promptly resolved with guidance from the experienced teams.
Joe is ma guy
Joe is ma guy. He's always responds to my email quickly. Brilliant man Joe and he's very professional.
What more could you ask for A⭐️
Marchon
From top quality supps to A* customer service, when I had an issue with my order I need to contact customer service, Joe couldn't have been more helpful and resolved the issue promptly. I would highly recommend the company and will be ordering from them again. If you need good supps then you should order from Marchon.
#withoutlimits
Trapped!!!
Free trial cancelled, still charged.
Locked into three month commitment, and can't log in!
Excellent customer service
Excellent customer service. A product arrived damaged (through no fault of Marchon), and a replacement item was shipped out immediately. The communication was great throughout.
Highly recommend !
Ive been with Marchon for a few months now, I started off with the 8 week shred and the results were amazing. The training was led by Justin, which i really enjoyed therefore I was always kept motivated. Nutrition led by Liam, and its safe to say Liam knows his stuff!
The weekly calls we had with these guys were extremely informative. I learnt a lot in these 8 weeks and enjoyed every minute of this program. It was worth every penny.
Due to this i have now locked myself in for 12 months with Marchon - currently on the women's program and enjoying this!
Shoutout to Joe in CS to, anytime ive emailed and needed help with someone hes sorted it right away!
I highly recommend Marchon and their supplements for anyone wondering if its worth it!
Absolute joke
Absolute joke. Cancelled before the free trial ended and still charged. Emailed no response, contacted on social media … no response about scam
Pricey yes
Pricey yes, but the programmes and app are first class.
Hit PBs in all compounds within 2 months also
Gave me structure.
I used the program to give me some structure through a rehab phase, The program was clear and delivered what I wanted.
2 genders
Was down for signing up untill it asked what i identify as
No facility to cancel the subscription…
No facility to cancel the subscription either online or with the app. I emailed them to cancel, but they didn't respond and still took the money out. In the end, I had to cancel the subscription with my bank. Avoid!
Signed up for a free trial and was…
Signed up for a free trial and was insulted by staff when I wanted to end the subscription, as communication around the free period wasnt clear. I think the app is good but is overpriced, like most of the products, for what they are. Especially the running plan. You can get a good plan for free. This company wants to charge hundreds.
Injury stopping training but no resolve
In terms of training, I really enjoyed the app
But after recently getting injured playing rugby I asked for a pause in my subscription until I was back to full fitness, safe to say I feel it was just batted away and now I’m stuck paying for something I can’t actually use, whilst also being willing to continue with my subscription once back to full fitness
A bit disappointing and expected a bit more help regarding this
This must be Scam! Signed up for a free trialed recieved no acknowledgement of my purchase and I was charged!
This must be Scam! I signed up, was charged despite it being a "free trial" and recieved no log in or confirmation email! When I try to sign in my email isn't recognised??? And they have the cheek to send me marketing spam offering a free trial which I've already signed up for!
No one is responding to my emails or calls?
It's looking more and more likely that I'll have to use my banks charge back facilities to recover my money.
It's embarrassing that your selling consistent High level performance yet your sales process is completely broken!? Huge red flag for me I'm afraid.
Free trial issues
I signed up for a free trial but still needed to enter my bank details. I did this and realised quickly that the program wouldn't suit me especially in the gym I train at. Its not as easy as suggested to cancel and if you fail to do so they automatically take a payment immediately after the trial ends. I repeatedly requested help in cancelling and received evasive messages referring me to a help page that didn't direct me to cancelling. In the end I asked the guy on the chat function if there was a reason why he was refusing to help me. I think its due to hoping I couldnt cancel and they could take a payment. Very frustrating and I still dont know if Ive cancelled or not
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