I placed order in afternoon for collection, order was ready first thing following morning. Excellent communication. Got to branch to collect, my order was brought to me for loading .in and out in les... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ordering on line was simple and quick, delivery was as expected and delivery driver friendly and offloaded all the wood quickly and into the location asked for. Overall can't fault them!
I cannot recommend this company enough. I needed some of the timber in my order quickly and they split the delivery and rushed it for me, the customer service rep Laurie was fast and so helpful, and t... Toon meer
Bedrijf heeft geantwoord
Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Houthandel
- Bouwmaterialen leverancier
- Brandhoutleverancier
- Hoveniersbenodigdheden winkel
- Multiplexleverancier
- Houtleverancier
Over Mill Timber Direct
Geschreven door het bedrijf
A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
- Fencing timber: featheredge boards, fence panels, fencing accessories etc.
- Wooden garden gates, handmade in Cornwall
- Garden sleepers including reclaimed sleepers and oak sleepers
- Timber decking and decking accessories
- Handcrafted, heavy duty garden furniture
- Sawn timber in a range of sizes for construction, landscaping & DIY projects
- Claddings
- Mouldings, skirtings, architraves
- Graded timber carcassing
- Timber sheet material / timber panels: OSB, plywood, MDF, chipboard
- Hardwoods
- Building accessories: hardware, fixings, hand tools & essentials
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Contactgegevens
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, Verenigd Koninkrijk
- 01633 745 125
- support@milltimberdirect.co.uk
- milltimberdirect.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 83% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very helpful with my order
Very helpful with my order. I had to change my order due to an error by myself. The members of staff were very helpful and patient with me I would definitely use them again.

Antwoord van Mill Timber Direct
Pressure treated and straight
Nice reasonably priced timber, delivered to my door cannot fault service ordered on line delivered a couple of days later.

Antwoord van Mill Timber Direct
Just needed a delivery advisory date
Just needed a delivery advisory date. When I enquired by email one was forth coming asap and delivery occured on the advised date by a helpful driver.
I know my order wasn't the biggest and so delivery may have to be rearranged from the advised date but that would be understandable. Otherwise excellent service.

Antwoord van Mill Timber Direct
I placed an order almost 2 weeks ago…
I placed an order almost 2 weeks ago and have heard nothing despite sensing a request for an update on delivery to.your Crumlin depot.

Antwoord van Mill Timber Direct
I was greeted by friendly staff and my…
I was greeted by friendly staff and my order was getting sorted while I was there..very good service

Antwoord van Mill Timber Direct

Antwoord van Mill Timber Direct
Really good service and delivery guys…
Really good service and delivery guys placed timber exactly where I needed it

Antwoord van Mill Timber Direct
Goods ordered online shown as in stock…
Goods ordered online shown as in stock at Newport . Did not hear anything after a week so rang Newport to be told delivery was to be from Cardiff. Rang Cardiff to be told items were not in stock and waiting for delivery.
You need to keep customers informed as to progress of orders when there is a delay.

Antwoord van Mill Timber Direct
The driver was a star
The driver was a star. He was friendly and knowledgeable and helped me carry it all in. Brilliant service

Antwoord van Mill Timber Direct

Antwoord van Mill Timber Direct
Excellent quality timber at a great…
Excellent quality timber at a great price, delivered promptly and exactly as described. The delivery driver was friendly and professional, making the whole process smooth and hassle-free. I’m very satisfied with the service and wouldn’t hesitate to use them again. Highly recommended!

Antwoord van Mill Timber Direct
Great prices ,friendly and helpful…
Great prices ,friendly and helpful staff and wood of good quality,will be using mill timber in the near future again.

Antwoord van Mill Timber Direct
overall decent quality wood
A bit expensive, but overall decent quality wood, free delivery due to cost being over a certain amount, not much else to say really.

Antwoord van Mill Timber Direct

Antwoord van Mill Timber Direct
Fantastic service read on .....
What can I say I ordered the wrong type of timber ( indoor timber for an outside job) spoke to the driver and said it was totally my mistake but I needed outdoor timber. No problem driver took the timber back, croespenmaen phoned and said they didn't have the timber in stock but would collect it and drop it the day after. Guess what? Just after 9 the driver turned up with the right timber. I was so impressed, these guys are fantastic and trust me the service and prices are fenominal why go anywhere else

Antwoord van Mill Timber Direct
Excellent
Excellent product, excellent service, excellent prices. What more could I want.

Antwoord van Mill Timber Direct
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







