NYC MINI STORAGE INC Reviews 80

Where can i start from? First off this storage stinks so bad, its unfortunate how comfortable you get with the smell and now your cloths smell like dust mixed with saliva.

THE MAIN THING ABOUT THIS GUY: They have a lot of ideal workers, who seem to only be there to take the next customers item. I had brought some groceries to the storage like chio and biscuit to save my money from buying premium food. Before I left I grabbed one pack of pringles, jiuce and a pack of cheese snackers.

NOW, BEFORE I LEFT THE STORAGE THAT DAY!!!!!!!!,, I CHECKED THE BAG WITH THE3 FOOD TO SEE IF I STILL NEED TO GET SOMETHING ELSE WHEN I COME IN THE FOLLOWING DAY.

BUT YOU KNOW WHAT????

I Confidently predicted that what I have in my baf at the moment would be enough food to last me for about a day and a half, so i was extremely excited at the idea of not spending money.

Only for me to come next day and only find 1 pringle??? 1 out of 3 and none of the biscuits which i knew was the biggest giveaway because everytime, especially hard times like this, before i finish a cheddar cheese biscuit i always try to save a little for later when i get the craving again, instead of buying a new one all the time.

So to my surprise none of the packs were in my box and even worse the supervisor didn't seem to worried about it, almost as if he was the ring leader in this whole thing or he has seen enough theft to not care anymore but all the casually told me was that since it was locked there is nothing there can do and also skipping out the part that the "lock" i got was from them.

Well, without any consultation or overall engagement or concern, this very disturbing supervisor asked me to get an extra padlock next time. NEXT TIME??? You want me to buy more security for the security you guaranteed would be there but is not.

Im so madd, i know its only food but that's the main reason i never kept my laptop there and took it with me on all my homeless journeys.

I won't rest, or forget this till they are held accountable for this nonsense.

OH LAST THING!

How can we make our smelly unprofessional location eve more messed up?? well how about we put this incompetent location in the middle of nowhere, no bus or train so when you need to visit, you gotta remember the miserable endurance walk from the train to this godforsaken site.

I got there late and still got helped, friendly employees

Easy process to get started with professional and friendly service.

i had the best service ever
very helpful staff
locker was very clean
staff was super friendly and willing to help
definitely would recommend to everyone

Lissette was absolutely fantastic she was informative patient and understanding I was truly satisfied.

Wonderful , & Affordable. Thank you

They were great I showed up late moving from jersey and they still let me move in.

I was taken off, all questions answered thank you

Excellent service and very good customer service

NOT bad service but It will be more better.

It was fine and easy and simple

The truck driver broke my brain new motorized wheel chair.i thought from what it was stated that he was not to help me with my things, at least that's what was explained to me when I booked my storage.my motorized wheel chair was brand new that cost 5,000 dollars I would like to get co.mpassionate for it
L

Lisette was super helpful getting my rental set up! Very kind and accommodating.

Great customer service. Thank you

Great prices.Their friendly n clean.They have a vending machine n soda machine They also have a bathroom to use while your their.

I reserved a type of unit and they gave it away and the price online is not the same as when you go there very bad service from there manager as well

Lots of surprises and poor communication.

The staff in the lot and at the desk were both very friendly!! It was quick, easy, and affordable to store my car here. Will definitely be telling friends and family about this business