Penske Used Trucks Reviews 881

I want to give a big thank you to Jessenia Guzman at Penske Vehicle Sales.

She was helpful, kind, and professional from start to finish. Every question I had was answered quickly, and she always made me feel respected and taken care of.

I'll be honest — I wasn't sure about Penske based on some past experiences. But Jessenia completely changed that for me. She is exactly the kind of person you want to work with when making a big purchase.

Thank you, Jessenia — you made a real difference!

I would like to express my sincere appreciation for Jessenia Guzman at Penske Vehicle Sales. From the very beginning, Jessenia demonstrated exceptional professionalism, responsiveness, and genuine care for the customer. She handled every question and concern quickly, efficiently, and with a very positive attitude. Her communication was clear, respectful, and reliable throughout the entire process. I also want to honestly mention that I previously had experiences with other employees within the same company that unfortunately were not positive. Because of those experiences, my overall impression of the company had become questionable. However, working with Jessenia completely changed my perspective. Thanks to her dedication, kindness, problem-solving skills, and high level of professionalism, I was left with a very positive impression not only of her personally, but also of Penske as a company and team overall.
Employees like Jessenia truly make a difference. She represents the company in the best possible way, and I sincerely appreciate all of her help and support.

Erik and Mathew helped us out so much and took all of our concerns into consideration. They answered any questions we had concerning the vehicle we purchased very professionallly

Everything went great at pickup. Dominic was friendly and helped me get going fast.

Local sales team (Davonte Allen in San Antonio) know there stuff and are very helpful in selecting the right vehicle. Then on the back end, their national sales admin team (Danielle Naugle & Alexa Troutman) guide you thorugh the process with flexibility and patience.
A great team all around. If you try them once, you'll be sure to be doing business with them for a long time.

Erik and Matthew in Phoenix went above and beyond to meet my needs. Total pros at Penske

Good experience, Erik and Matthew very helpful!!

I recently purchased a truck from Penske Truck Leasing and had a great experience. Sales manager Jessenia was extremely helpful throughout the entire process. She answered all my questions, made everything smooth and professional, and provided excellent customer service. I really appreciate her support and would definitely recommend Penske to anyone looking to purchase a truck.

Dominic was very friendly during my pickup. Very helpful start to finish.

Very nice satisfaction

Erick & Matthew
Phoenix
They were super efficient and fast on the process. Recommended 100%!

Dominic was extremely helpful with the pick up process. He is very knowledgeable and easy to work with!

Erik & Matthew made the whole process smooth and stress-free. I just bought a truck from them and they were very professional, patient, and helpful from start to finish. They answered all my questions, treated me with respect, and made sure everything was clear and easy to understand.

They were easy to work with. The loan was done real quick. The people I worked with were very helpful and went above what was expected to find me the perfect truck at the price I needed it to be.

Matthew, and Erik, were great. Found the truck online and went went there and found the truck

Erik and Matt were both extremely helpful in helping us look for our 1st truck. Very patient and knowledgeable!

My dream is to own a 18 wheeler came into the Phoenix location and spoke with Erik Santillano he went over sales process went over some box trucks and helped apply for financing

Erik & Matthew at the Pheonix location… where do I start? I flew in from FL off two flights tired as hell and just wanted to be in my truck they had me in the shop and out the door, signed sealed and air conditioned with my own truck in less than 15 minutes. Fastest service I’ve ever experienced with my years on the road. Might get another one😂

They truly have very good workers there—great service, excellent job. I give them a 10 for service.

Erik Santillano era muy amable y buena persona un placer hablar con él y mirando los trocitos que tenía