Prompt and Precise Reviews 102

I would highly recommend using Prompt and Precise. They were very professional from when they reached out. They reached out with a price list, availability and even mentioned that they just charge a one of calling out charge even if they have to return to fit any parts that might be needed. No need to ask any questions because all the information was politely and professionally provided in the first email. I picked them over other companies with more reviews due to trading longer because they were prompt, precise and professional. Stuart did an excellent Job, my dishwasher is working again. I will definitely use them again if if I need help with appliances in the future.

Engineer prompt and knowledgeable about machine and the fault. Was tidy, polite and helpful.

Great communication. Prompt and professional service. Explained the issue and what was required to maintain performance.
Would recommend.

Very prompt response from Stuart to my enquiry. Issue identified, part ordering explained and great response to return and complete the repair

After seeing them recommended on the local Facebook page, I contacted Prompt and Precise about our 3.5 year old Zanussi dishwasher that had stopped heating up. After sending an email, Carl got back to me very quickly and arranged for Stuart to call round within a couple of days. He quickly diagnosed that a new heating element was required, and this was ordered and fitted early the following week (with a bank holiday in between!). Pricing very reasonable and completely transparent. Stuart was friendly and extremely knowledgeable. I would not hesitate to use them again for any household appliance repair. Highly recommend.

Very Professional and highly recommended.Stuart and Carl made every attempt to get the broken part ordered and finally fixed to make my microwave up and running.Thanks to both of them.

Responded really quickly to my request. Identified the problem, had spares with him, and fixed it all within one quick visit. Friendly, professional guy. Thank you!

My wife used washing up liquid in the dishwasher when she ran out of dishwasher tablets. Oooops!! Phoned at 12.30 and Stuart arrived at 4.30 and fixed the disabled machine quickly and efficiently. Explained a few other “do’s and don’ts“ as well and did everything with a smile on his face. Would strongly recommend!!

Fantastic service from Stuart - fixed our dodgy dishwasher, no worries! Highly recommend 👍

Fast and brilliant service. I highly recommend! Many thanks Stuart.

Quick turn around I messaged Wednesday evening and Stuart popped out Friday afternoon.

Professional, friendly guy. Took card payment.

Very hesitantly searched for appliance repair company online after horror stories from friends. Landed on P&P, emailed them from their website (not expecting a reply for about a week), had an answer and an appointment for the next day almost instantly !!! Stuart was prompt, very courteous, knowledgeable and identified problem quickly. Part was ordered and installed four days later ! Wouldn’t it be nice if all contractors where this responsive and nice to have in your home ! I took a stack of cards and will be recommending them to everyone I know as it is nice too have a human on the other end of the email or phone, not a corporate call center that is on another planet.

Rang in the morning and fixed by the afternoon. Certainly prompt! Good service and I recommend.

Carl was both prompt and precise. He took great care with his work and did a first class job. I was very impressed also with the courteous and amicable manner with which he went about his work. If there were six stars he would merit them.

Stuart responded to my enquiry very quickly and repaired my washing machine the next day. Very prompt, efficient and good value service. Many thanks Stuart.

Contacted Stuart for the second time. He is such a genuine person that he recommended a fix over text message (free of charge) and it worked a treat! What a genuine guy! Couldn't recommend highly enough! Thanks Stuart

Great consultation, was able to send the machine details and explain the issue for a part to be ordered.. once in appt was completed quickly and efficiently

Exactly as the name suggests. 5 and half year old Bosch dishwasher stopped heating. Tried Bosch direct but there was a 3-4 week for an engineer. Found Prompt and Precise online with decent reviews so tried them. Left a contact note and was called within a few hours and after explaining the issue he knew straight away what was wrong. Upon receipt of the spare part that needed replacing it was repaired within 2 days and I knew exactly how much it was going to cost beforehand. Great service.

Stuart was extremely responsive to my query and set a date immediately. He turned up promptly to get the oven fixed (These sound silly, but, as a landlady, I find so many service companies are unreliable). Stuart had my oven fixed in about 20 minutes! The gas ignitor on a gas hob wasn't working and now all sorted for Christmas. Thanks Stuart!

Highly recommend Stewart he come out last minute after me calling around all day trying to find someone to mend my dishwasher. He was very polite and efficient i would definitely use his services .