I had a small mishap during delivery with my Schwank Grill, but it was completely related to transportation and not Schwank themselves. Honestly, the way everything was handled afterward made th... Toon meer
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Lees wat reviewers zeggen
I had grate customer service very polite and understanding. How ever for the discounts I wasn't able to stack my signup discount and my military discount together. That is why I gave it a 4 star.
What an awesome grill! Once you retrain your thought process to raising and lowering whatever you’re cooking, the results are impeccable! I’ve used conventional grills for decades and I can honestly s... Toon meer
Bedrijf heeft geantwoord
Defective right out of the box. Broken lift mechanism. Their go to excuse is "it must have happened during shipment" even though I have repeatedly told them that there is no damage whatsoever on t... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Schwank Grills
Geschreven door het bedrijf
Contactgegevens
2 Schwank Way, 30830, Waynesboro, Verenigde Staten
- 1-888-677-2649
- info@schwankgrills.com
- schwankgrills.com
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The second one I bought!
Yes! These are great people to work with! This is the second Blazing Bull that I bought within 2 weeks!! - I gave it as a gift to one of our customers: I was actually so excited about my Blazing Bull that I had to tell everyone about it. So, when I told David at a job site I saw his mouth watering and I ordered his Christmas gift right away. As for myself my Blazing Bull has changed my life! That thing truly makes America great!
Great
Great. I got it all hooked up to natural gas. I cooked two 1-1/4 New Yorks and on Christmas I used it to brown a 7 lbs boneless choice prim rib from Costco.
Awesome Grill
This was my Christmas present and so cool. We tried it out Christmas day and it did a great job. I'm sure that the next time, it will be even better. After seeing the other grills like this, so glad this was the one under the tree. 2 snaps up for customer service as well.
Thanks!
Tried to apply Christmas2023 and then…
Tried to apply Christmas2023 and then AnthonyMD for $150 discount. Neither worked. Please apply or I will cancel.

Antwoord van Schwank Grills
very pleased it's American made!
American made and built to last! Shipping was faster than expected. The Schwank grill was packaged well and arrived in pristine shape. I have used it 4 to 5.times a week since it's arrival. There is a bit.of a learning curve, due to the amazing heat output. I have grilled steak, hamburgers, lamb, kabobs, bananas and asparagus. ( Grilled bananas are amazing of you have not tried them yet!) It is easy to clean, and I love the three minute heat up time. It is small if you are cooking for a large group, but is so fast that I cooked 12 1/3lb burgers 2 at a time, and it took less than 30 minutes including melting cheese on level 5 for 15 seconds. I can Cook bananas 4 at a time with room to spare, and 3 large kabobs crosswise at a time. And 12 lamb chops at once. Reverse seared two thick ribeye steaks. Smoked until 10 degrees below my target temperature, and seared for approx 90 seconds a side to get a nice sear!
Andrew was great--a huge help in…
Andrew was great--a huge help in getting the grill ordered, explaining more on how it works, and how to get great results. Looking forward to receiving it and trying it out.
Wonderful grill
Wonderful grill. Been using everyday for a month and it's great. Make sure meat is room temp before cooking
Ease of placing the order
Ease of placing the order. I’m just anxious to get the grill and start using it.
Great Grill
They make a phenomenal grill that does what they advertise - make great food.
very easy to navigate the website and…
very easy to navigate the website and quick to order.
Awesome customer service!!!
Appears to be a great product
Appears to be a great product. Have been on the mailing list for almost 3 years. Finally made me an offer I could not refuse.
Can't wait.
Solid product, good cooking results (recommended)
Pros:
1) Solid all stainless steal product built in USA
2) Great ignition system
3) Simple to use
Cons:
1) Catch tray does not follow grill, does not catch all the grease, messy.
2) Sharp edges on grill and support frame, I cut myself cleaning it. Difficult to clean.

Antwoord van Schwank Grills
I was having trouble completing an…
I was having trouble completing an online order. I called for assistance and an associate answered. I learned that it was actually after hours, but he saw the call and answered. He was very helpful and patiently helped me through the process (my computer was working very slowly). What an excellent employee! Thank you so much!
Why?
Not exactly sure why I would receive a survey immediately after purchasing online? There is nothing to rate yet. No communication from customer service. No shipping notice. No product received. So why the solicitation of a review at this point?

Antwoord van Schwank Grills
Relentless Support
Relentless Support - Support team was relentless in getting everything right. Replaced a misfunctional unit efficiently, got the new unit out immediately upon my return. Followed up and helped with a missing tray just as efficiently. Appreciated their efforts and consistent communication!!
I actually spoke to a human
Called them direct with a few questions, and I actually spoke with a person without a wait time. Super helpful on which version of the grill is best for me.
I had an issue with a grill not working…
I had an issue with a grill not working correctly. I’m amazed at the promptness and speed to resolve the issue.
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