Truecorp Reviews 24

Domácí internet často vypadává, oprava trvá 15-24 hodin!!! Cenu ale musíte platit plnou!! Tomu se říká okrádání...
Na mobilním čísle se mi již několikrát stalo, ze zaplacené balíčky tam nebyly a služby byly účtovány!!!
Dovolat se k nim nedá, zadat poruchu internetu přes požadavek taky nefunguje, vždy musim jít řešit osobně na pobočku!!
Zlodějská společnost...

Scammers. Take all money and dont give the services that you pay for. SCAMMERS

It deserves less than 1 star but i couldnt put 0.
Honestly i am happy I only paid for 1 day of this shit
Go buy from AIS

Die Firma war für das TOP UP der Simkarte (verlängerung der laufzeit) selbst im TRUE store nicht in der lage und ich musste eine neue SIM (deutlich teurer als nur topUp) erwerben. Zeitverlust und koste sowie allen die neue Rufnummer mitteilen.
Aber das schlimme ist, dass TRU sich nicht, nicht über TikTok über die homepage oder die servicemail reagiert hat und sich gemeldet hat.
Wer service oder verlässliche Partner braucht ist bei TRUE falsch.

Beware TrueMove H customers in Thailand, this company deducts money, charging for services I never asked for, they call them "subscription services". You have to contact them to stop these charges, and if you are on a prepaid monthly subscription you have to do this every single month

My wife's sim was previously used it said welcome back John when she signed on to a gym. We quickly removed it. Hopefully no harm done.

Schlimmster Betrug den man sich vorstellen kann! Zahle 500 bath im Monat
Ok. November bezahlt, hatte Internet. Komme am 5.dez, zahle 500 für Dezember... kein Internet! Gehe zum Shop... natürlich nummer ziehen und halbe stunde warten, ergebnis: die unfreundliche Angestellte sagt: "you not pay'!!!!!!
Meine Frau war dabei als Zeuge! Keine Belege, keine achricht von true move... nix! Die Dame bei der ich zahlte sagte: beleg kommt von true move, aber erst morgen!???? Denn die neue Zahlung fängt am 6. wieder an....?????? Nie mehr! Abzocke und Betrug!!!!

the wifi is abysmal dog shit🥹

do not recommend

The worst experience I ever made during my travels.

Permanently connection loses no matter were I am. Bangkok, Pattaya, Chiang Mai etc.
Nearly unusable.

Sometimes it works for some minutes and then connection breaks.

It is not even slow it just don't work. You see a bragging 5G and full connection on your phone, but no data will come.

Normally you should take your money back because they do not deliver service. Next time in Thailand I will take AIS.

NEVER EVER USE THIS COMPANY. Completely incompetent. I would pay double to have never had to deal with them. Probably the worst experience dealing with a company in my life.

Absolutely INCOMPETENT company, it is impossible to solve any problem with their services. They do not solve anything, they only know how to smile nicely and even mock. Yes, fake smiles are characteristic of them. They only want your money.

Worse company I have ever dealt with paid extra 1500 baht just to cancel contract now which put me still 8 month service so I never have to deal with them ever again I am done with this company have receipt to prove it

This is the worst telecom provider ever. I paid 1200thb (36$) for their 5G network and I'm having 2mbp/s in my apartment constantly. I can't believe this.

My phone works okay most do the time with True, but their home WiFi is horrible. It goes out often and stays out for days, not hours. Highly recommend you go to AIS instead of True.

Idk it needs to add one more bad review or everyone already understanding how bad this company, internet lagging all day long, lost a packages, pinging. And nothing changes for a years.
If you had to do any online job sensitive to you connection quality avoid true mobile at any cost, your mental health will be thankfully

True 5G is easy to use mobile data and phone app for both foreigners and thais alike however watch out when you top up your package ! Because True will automaticley buy the exact same package you bought the first time after you top up your account ! Example : My 30 days 15 mbs 30GB package was expired so i topped up my account balance in the app (350 baht ) True immediatly after i topped up withdrew the money without asking ! And bought the exact same package again ! ( i wanted to buy a different one ! ) I think thats just simply ridicilious !!

Staff have no idea.
Internet is very very slow.
If you are not on unlimited speed and download do not buy.
If you top up they steal most the 200 baht a day so never do top up.

This company is completely without ethics or principle. Their algorithms that run their online/mobile apps are atrocious and completely inadequate for purpose.
Their communications and agencies are also very poor.
Without going into detail, you can be sold multiple mobile packages for the same number without being informed that you already have a package running. Your existing/previous data/call package that expired will automatically renew without your knowledge as soon as funds are available, so any funds you add to your account will be immediately depleted and there are no refunds...

The worst internet company I have ever seen, they think you are here for them. In reality they should be the ones providing service but they don't, will never use their service .

True is by far the worst phone provider in Thailand in terms of speed of connection, coverage, signal, customer service. And if you want to leave them they make it as difficult as possible, similar to how Three mobile used to be in the UK, you have to jump through hoops and accept that you will be bombarded with offers to try to persuade you to stay. Really, its shameful the way they behave, possibly even illegal?