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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought the Jannick bag from Ucon Acrobatics and I’m amazingly happy with it. It looks great, feels well made, and is really practical for everyday use. I like that it’s simple and minimal but stil... Toon meer

Beoordeeld met 5 van de 5 sterren

I use Ucon Acrobatics backpacks for more than 3 years now and the quality is really good. I also love the design and the colors and functionality. They are water resitent as well, at least the model t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I bought the Jannik Backpack and I must say that I am extremely satisfied with it. It has an excellent design, is well-built, and most importantly, it is extremely comfortable to wear on a daily basis... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I bought the Kato Mini Backpack at Ucon Acrobatics, thinking it would be a small model, suitable for women with a slim posture, but the model is much too wide and the shoulder straps slip off my shoul... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Koffer- en tassenwinkel
  2. Tassenwinkel
  3. Winkel in modeaccessoires

Geschreven door het bedrijf

Ucon Acrobatics is a Berlin-based brand that produces bags and backpacks made from recycled and innovative materials. The founders’ drive has always been to create minimalist and functional products for the urban individual according to ecological and social aspects as far as possible. As a B-Corp certified company, Ucon Acrobatics wants to use its power for good. This belief is reflected in the motto “minimal design, minimal emission.” They believe in the power of simplicity and aim to minimize the environmental footprint while delivering high-quality products, ensuring that nothing suffers—neither humans, animals, nor the environment.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

60 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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Beoordeeld met 5 van de 5 sterren

Tolle Produkte

Tolle Produkte, perfektes Service, was will man mehr! Ich habe meinen 1. Rucksack fast 1Jahr in Verwendung und er ist noch immer perfekt!

21 december 2023
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hallo Wolfgang,

vielen Dank für dein nettes Feedback. Wir freuen uns, dass du mit unseren Produkten und dem Customer Service zufrieden bist.

Liebe Grüße
Dein Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Perfect!

Alles, was ich bisher bestellt habe, hat eine Top Qualität und wurde sehr schnell geliefert. Der Customer Service (bei evtl. Problemen) war absolut hilfreich.

15 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Vielen Dank für dein nettes Feedback. Wir freuen uns, dass du mit unseren Produkten und dem Customer Service zufrieden bist.

Liebe Grüße
Dein Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Alles super

Alles super. Habe schon 2 Modelle dort gekauft und bin mega happy mit den Rucksäcken. :)

15 november 2023
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Vielen Dank für dein nettes Feedback. Wir freuen uns, dass du mit unseren Produkten zufrieden bist.

Liebe Grüße
Dein Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Best backpacks I've ever had

Best backpacks I've ever had! Waterproof, durable, soft and very beautiful and modern. I have 4 different models now and hoping for Alison medium backpack from Bauhaus Collaboration to come back in stocks 🤞

15 november 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Sanja,

Thanks a lot for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Tolle Produkte

Tolle Produkte, Material und Farben perfekt. Schnelle Lieferung. Leicht zu reinigen.

16 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hi Julia,

Vielen Dank für dein tolles Feedback! Wir freuen uns sehr, dass du mit unseren Produkten und unserem Service zufrieden bist.

Liebe Grüße
Dein Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

I bought 4 backpacks and two bags from…

I bought 4 backpacks and two bags from UCON I found myself very well, durable, comfortable and beautiful

2 september 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hi Stefania,

Thank you for your kind feedback - very much appreciated. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Best backpack I bought so far

I recently got the Hajo Backpack from the Lotus Infinity Series, and I’m really impressed. I love that it’s made from recycled fashion waste—it feels like a bold step towards cutting down the industry's environmental footprint. You can tell Ucon Acrobatics is serious about making a difference, and their innovative use of sustainable materials proves that style and sustainability can go hand in hand. If you’re after a backpack that looks great and supports a good cause, this one’s a winner!

11 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hi Arianna,

We are very happy to hear that our Hajo Backpack in Lotus Infinity convinced you. Thanks so much for your kind feedback - we really appreciate it! :D

All the best,
Your Ucon-Team

Beoordeeld met 5 van de 5 sterren

Perfect bags

Perfect bags! Waterproof, strong, urban and modern! I have 5 different ones and I am waiting for new designs!

22 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Thanks a lot for your positiv feedback. We are very happy that you like our bags. We are already working on new designs - there is more to come ;-)

All the best,
Your Ucon-Team

Beoordeeld met 4 van de 5 sterren

Defekt am Rucksack, Austausch stattgefunden

Leider ist mein Rucksack nach nicht einmal 3 monatlicher Nutzung kaputt gegangen. Nach anfänglichen Schwierigkeiten mit dem Kundenservice konnte jedoch eine gemeinsame Lösung und ein Austausch des Rucksacks erfolgen.
Der Vorschlag des Unternehmens, den defekten Rucksack an eine soziale Organisation weiterzugeben, finde ich sinnvoll und mitgedacht.

22 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Vielen Dank, dass du dein Feedback mit uns teilst. Es tut uns leid, dass du diese Erfahrungen gemacht hast. Wir bemühen uns, sicherzustellen, dass alle unsere Produkte hochwertigen Standards entsprechen, und es ist uns wichtig, dass unsere Kund:innen zufrieden sind.

Für die anfänglichen Missverständnisse möchten wir uns entschuldigen und freuen uns, dass wir eine gemeinsame Lösung finden konnten.

Beoordeeld met 5 van de 5 sterren

Definitely buy a bag from here

I have bought several bags from this company over the last few years and they look great and are very well made. I use mine daily because I love how they look and they are practical. The side pocket and key string is brilliant. The fabric is waterproof and easy to clean.

Hajo Medium is a good travel bag - fits under the seat in front on aeroplanes but has enough room to carry laptop, book, water bottle, headphones, scarf etc.

These are bags that get loads of compliments too. The price is worth it for the quality and the effort the company makes to use recycled materials and reduce negative environmental impact.

This year I bought the Bauhaus Alison, the material is gorgeous and it fits a lot in it. The front pocket closes with a tiny magnet which is very easy to close when out but it would be hard for someone to open it without you knowing when on public transport

4 maart 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Thank you very much for your kind feedback. We are very happy to hear that you like our products and share our values.

All the best,
Your Ucon-Team :-)

Beoordeeld met 1 van de 5 sterren

Pas imperméable du tout

Sac que j'ai acheté 90 € pour qu'il soit imperméable, et après un épisode de pluie, il est très mouillé à l'intérieur.
Il devient donc totalement inutile

10 oktober 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Thank you for your feedback. The water resistance depends on the material (series) of the product. We do have products that are waterproof and others which do have waterproof materials but are only water resistant due to not welded seams. In this case we always recommend an additional rain cover for heavy or long periods of rain.
If you bought a waterproof backpack this of course should not happen. Please get in touch with our support. Thank you!

Beoordeeld met 5 van de 5 sterren

Shoutout to Johanna from customer…

Shoutout to Johanna from customer service! I ordered the Ando Lotus bag in black, and it arrived damaged (thanks to UPS, who tried to force it into a small mailbox!). She resolved the issue so quickly and made my birthday a nice one. I must say, I've had another Ucon Acrobatics Rucksack for years now, and this new bag will be a beautiful addition to it. The quality is always top-notch; I love the sustainability concept and that the backpacks are lightweight. Thank you again—I will definitely purchase more!

6 mei 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Gabi,

Thank you very much for your kind feedback. We are very happy to hear that you like our products and share our values.

All the best,
Your Ucon-Team :-)

Beoordeeld met 1 van de 5 sterren

Poor quality and not sustainable

I bought the bag 6 months ago for 90€ and loved it for the first 5 months. However, the material has started to crack from the bottom and zipper broke. That is super short time for such bag. The brand itself stands for sustainability, however they do not produce sustainable products.

5 april 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Thank you for your feedback and sharing your experience with us!
A problem like this should of course not appear.
I am very sorry for these issues! Please be assured that we are aiming for high quality products and are constantly learning and improving.
Please get in touch with our support. We can find a solution for sure. Thank you!

Beoordeeld met 4 van de 5 sterren

Great customer service



The bag looks really good. Sadly, it stains quite easily, but this could also be because I have a light color. The place where the material folds cracks quickly too. The inside is very nice, with a well-padded laptop compartment, and useful compartments. The metal clip to close the bag scratches very easily, so most of the black coating is gone now. The bag is waterproof which is nice when it is raining.
All in all, I would not buy this bag again knowing this, especially taking into account the price.
-------
After getting in contact with customer service I ended up getting a coupon covering the complete costs of a new bag! I couldn't have imagined better service. They also have supposedly improved the material of the bags, which prevents the problem of my bag from occurring again.

23 januari 2024
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Thank you for your feedback and sharing your experience with us!
A problem like this should of course not appear.
I am very sorry for these issues! Please be assured that we are aiming for high quality products and are constantly learning and improving.
Please get in touch with our support. We can find a solution for sure. Thank you!

Beoordeeld met 5 van de 5 sterren

Great material. TwoYears of use review.

I bought a shoulder bag (Jonas bag dark navy) two years ago.
I have used on the rain, I have spill liquids on it by mistake. I left it in the sun for a long while. I have travel with it a lot and used daily. And it is still perfect! After two years I feel is less bright as before. But there is not scratch and the material look still sturdy and great. I’m so impressed

I’m looking forward two get a new backpack because their material is just (“chef kiss”) wonderful.

21 februari 2023
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Mónica,

Thank you very much for your kind feedback. We are very happy to hear that you like our products.

All the best,
Your Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Great product and even better customer support service!

I love the backpack! Great quality even though I had a problem with clasps. I contacted customer support service and they were extremely nice and helpful. They replied quick and sent me a new one. I am so thankful and impressed how patient and caring the staff was. Had so many worse experiences with other shops. Definitely recommend buying bags there! They live the idea of sustainability and not making me, as a customer, throw away my backpack if it is not necessary!

19 februari 2023
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Jenny,

Thank you very much for your kind feedback. We are very happy to hear that you like our products and service.

All the best,
Your Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

Je recommande

J'ai commandé deux sacs à dos chez eux car j'adore le design associé au confort, notamment au niveau des bretelles. Ils sont très pratiques avec leurs poches multiples. Attention à la taille, bien vérifier les dimensions car sur le site, les sacs ont l'air plus petits qu'en vrai. Service client très réactif et au top. Je conseille.

30 november 2022
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Anne,

Thank you very much for your kind feedback. We are very happy to hear that you like our products and service.

All the best,
Your Ucon-Team :-)

Beoordeeld met 5 van de 5 sterren

The quality of the bagpack is just…

The quality of the bagpack is just excellent. And client service was super friendly and helpful. They sent me the bag 3 times because of local post problem. I can highly recommend Ucon Acrobatics.

25 december 2021
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hello Dariya,

Thank you very much for your kind feedback. We are very happy to hear that you like our products and service.

All the best,
Your Ucon-Team :-)

Beoordeeld met 2 van de 5 sterren

Bags are good, but super unfriendly for marks

Liked the bags, but they have problem with marks. Any tiny mark on them will be forever, really hard to remove :( if you take leather or fake leather bags - it's much easier to clean them. Would be nice if UA would make some special coating. Just bought my bag and after 2 weeks "lost it" because of simple pen mark :(

4 september 2021
Review zonder uitnodiging
Logo Ucon Acrobatics

Antwoord van Ucon Acrobatics

Hi Julia,

thank you for your honest feedback! We are constantly improving our products and sometimes a minor mistake can happen - we apologize for that. But we surely improved our products in the past view years and would love to convince you of our quality and durability.

Feel free to reach out to our customer service hello@ucon-acrobatics.com for finding the best solution for you.

All the best,
Your Ucon-Team :-)

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