Uspassportandvisa Reviews 81

I believed that I was using a government website as they quoted me the price of a new passport ($135) but charged my credit card a different price ($111). This website should most definitely be taken down and not appear at the top of a Google search.

This website/company is incredibly misleading. You would think you’re paying for the passport. If you’ve never had nor applied for a passport previously, this site is easy to succumb to. You pay for something you can do on your own, for free. They charged almost $200 for FILLING OUT THE PASSPORT APPLICATION, something that can be done for free. I reached out to them and they would not issue a refund saying that they providing a “Service,” which the website doesn’t specify at all. When asked for a receipt, they didn’t respond. Afterwards, the website and any links are not working and they are no longer responding to my emails. DO NOT USE THIS SITE!

Complete fraud in the sense that they made the website looks like a governmental site but it is not. The fees are not listed on the site and they look like you are paying for the passport renewal fees. This is complete impersonation of the .gov renewal site.
Here is google search result
Yes, uspassportandvisa.org is a deceptive website. While technically a "legitimate" private business, it functions as a scam by misleading applicants into paying high fees for forms that are 100% free on official government websites

Was quick & to the point and waited for me to check my email to verify the corrections to my app were entered and showing correctly.

This company purposely models their website after the official department of state website and pays google to display them first in order to deceive consumers into thinking they are an official government website. They only say they are not official in the fine print at the very bottom of the page which proves they are being dishonest. They provide forms that are available from the official government website for free, and charge to fill them out under the guise of charging for passport renewal. This is a sneaky and dishonest practice that shouldn’t be legal.

scam Website, please shut it down!

This website is a SCAM. They charge you $111 for a PDF form that you can get for free from the official state department .GOV web site.

This is a third party website paying to be at the top of your search results. They are going to charge you $100+ to fill in some forms for you which you can do for free at travel.state.gov.
If you were not paying carefull attention - and you paid for this lame service without meaning to (like I did) - write a bad review about them and they will offer you a refund.

This is a scam. This website is designed to look like the official government website and scam users into paying for passport services and submit their personal information.

This was a scam and they over charge you. They include an added fee on top of the normal government fee. Can’t believe it!

Scam site. Takes an exorbitant fee to provide document filling that is free. Does not actually a passport application and has been documented by the BBB as a known scam. Government should shut this down and lock up the owners.

The website is advertised as “U.S. Passport Online- Apply Online Today!” This is a SCAM. They will take down your personal information, down to the social security number and that of your family members. Then they will charge outrages prices for a “service” that isn’t even what is advertised. They will STEAL your money and refuse to issue refunds. This company is DISHONEST and MISLEADING. Those are words from the support person herself, Paige P. Do NOT trust this website. You will not receive your passport.

SUPER DECEPTIVE and unethical company
This website disguises themselves as a website where you can renew your passport - as if it is an official government website. SUPER DECEPTIVE.

This site is not an official government website. They charge a fee to do the exact same thing you can do on the official website at no charge.

They charged $110 for something we can do on the government website for free.

Currently trying to figure out how to get a refund. If anyone knows please let me know.

I believed this was an official government website when I made the payment.
Later I realized it is a third-party service and I had already completed the official process separately.
This resulted in an unnecessary duplicate charge.
The company only offered a partial refund despite the misleading presentation.
They refused to refund me my money

UPDATE: After leaving this review I got a call from someone with a USA number. They were clearly not in the USA. They offered a full refund in exchange for updating or removing this review. Not a chance - customers need to know how this company conducts business.

SUPER DECEPTIVE and unethical company
This website disguises themselves as a website where you can renew your passport - as if it is an official government website. SUPER DECEPTIVE.

This site is not an official government website. They charge a fee to do the exact same thing you can do on the official website at no charge.

They charged $110 for something we can do on the government website for free.

The charge on our card says "EASY-FORM-FILLER.COM 5670 MO" - a generic form building website - making it extremely difficult to hunt down the actual site we had originally visited.

Then we get an alert from credit wise the next day that our information was found on the dark web.

Shame on me for making this mistake, but please, learn from my mistake and STAY AWAY.

Jeffrey from Nexus Support was so very helpful! I needed his assistance many times with interview scheduling and changes for my husband and activating my new Nexus card. We truly don't know how we could have ever done this ourselves.

We are an older couple and not too tech savvy. We truly appreciate all the help and love that there is this option!
Thank you, thank you, thank you!

Do not use! Avoid and go straight to usps to get this done. They are very misleading. They are not the official government website. You are paying them to just to fill out forms and risking your personal information. You still have to go through the gov to fill the forms and pay them in addition you the money you gave these people. As soon as I realized , I immediately requested a refund. And they only want to offer me 25% back!!!!!!! Now I still have to go and renew my passport and close my card, freeze credit , etc. don’t use them. U can do everything at usps.

They charge you the price of a renewal to fill out free forms. This does not include the price you owe the GOVERNMENT. They did however return my money once I sent official requests.