Arsenal Football Club Reviews 196

TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Not a big fan of Arsenal really, but decided to place a bet on them for the finals. Needless to say this was one of the worst decisions in my recent betting career. And it's not just about the lost mo... Toon meer

Beoordeeld met 1 van de 5 sterren

It pains me so much that the club I have grown up with and love and supported for 55yrs falls extremely short when dealing with its disabled members. It treats it's disabled members like 3rd class cit... Toon meer

Beoordeeld met 5 van de 5 sterren

Had trouble purchasing tickets for a women’s match today. Website crashed right as purchase was going through so was unable to get the tickets. in desperation to buy the tickets, i called up box offic... Toon meer

Beoordeeld met 1 van de 5 sterren

The swap seats system USELESS NOT FIT FOR PURPOSE The away ticket system USELESS NOT FIT FOR PURPOSE The cup final ticket system USELESS NOT FOT FOR PURPOSE Customer support USELESS NOT FOT FOR PU... Toon meer

Bedrijfsgegevens

  1. Voetbalclub

Geschreven door het bedrijf

The Official Website of Arsenal Football Club


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

196 reviews

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Beoordeeld met 1 van de 5 sterren

Not a big fan of Arsenal really

Not a big fan of Arsenal really, but decided to place a bet on them for the finals. Needless to say this was one of the worst decisions in my recent betting career. And it's not just about the lost money, but also about the plays. PSG deserved this win much more and they got it.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

It pains me

It pains me so much that the club I have grown up with and love and supported for 55yrs falls extremely short when dealing with its disabled members. It treats it's disabled members like 3rd class citizens which is hard for me to write. But as the way of all things looks like I as many have to be far away supporters. STARTING TO HATE THE TWO FACED ANTICS OF MY CLUB

22 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The swap seats system USELESS NOT FIT…

The swap seats system USELESS NOT FIT FOR PURPOSE
The away ticket system USELESS NOT FIT FOR PURPOSE
The cup final ticket system USELESS NOT FOT FOR PURPOSE
Customer support USELESS NOT FOT FOR PURPOSE
Been a season ticket holder for 40 years + and this automated system is you guesses USELESS NOT FOT FOR PURPOSE

1 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I am deeply disappointed with Arsenal…

I am deeply disappointed with Arsenal Football Club and the behavior of its players.

My small son went on Saturday, full of excitement, to watch the match and hopefully meet the players he looks up to. What he experienced instead was heartbreaking. The players got off the bus with hoodies up, sunglasses on, glued to their phones, showing zero engagement with the children who were waiting with such hope and admiration.

After the match, the most shocking moment came when Declan Rice stood less than a foot away from my son — and didn’t even turn around to acknowledge him. No smile, no wave, nothing.

This behavior is disgusting and shocking. These players should be ashamed. They have clearly forgotten their roots and the fans who made them who they are. Parents save and pay so their children can be part of these moments, to believe in something bigger, to feel inspired — and they were completely ignored.

Football is nothing without its fans, and especially without its children. What we saw on Saturday was arrogance, not class.

7 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Arsenal customer support

Tried, online to join a friend’s son, in Australia, as a junior gunner. As a member, myself, thought it would be straightforward, to add to my account. Followed all the instructions, too long to go into, but unable to set up. Was abroad at the time, so emailed them. They advised I phone on my return. Just spent 35 minutes following their operatives instructions, creating yet another account, which, although they’d talked me through it, they couldn’t find on their own system. They’ve actually confirmed all the details, but couldn’t find it. This was a very frustrating experience, not the first time, with the club, either. Quite a few people I know have similar experiences with the clubs website and support services. I now have to go back to my friend, and embarrassingly tell them I’m unable to do what I promised. Angry, doesn’t even begin to describe how I feel 😡😡😡

28 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Arsenal vist

Dude I went to the stadium with my dad and we loved it a guided tour with headphones to tell you uall about arsenal.

ARSENAL FOR LIFEEE

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shameful

Paid for an order on 6 December and still hasn’t been dispatched! I filled in a ticket only to get an auto response 48 hours later to tell me to be patient! I spend an hour on the phone to speak to absolutely no one and then finally to get another auto response to tell me orders placed on the 6th would be dispatched on the 15th. It’s now the 17th. No dispatch yet. This is a disgusting way to treat customers and I’ve spent £80 on a child’s kit with no way of knowing if it’s coming or not! Shame on you it’s not like Xmas is a secret and you are still saying on your website orders placed by the 20th will be delivered!

17 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

NO MORE EMPTY SEATS

There needs to be a service where if a consistent number of season ticket holders don't go to the game, or their tickets aren't sold on the ticket exchange - their membership should be frozen for a period, ensuring those tickets are then successfully sold to real Arsenal fans who want to turn up week after week.

Then at least more people would be successful in the ballot! (which is almost impossible to win currently)

6 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Membership bloqué.

Ils ne veulent pas débloquer mon membership.

Où sont les équipes techniques du club ? En vacances ? Ça fait 2 mois que mon red memebrship est bloqué et je ne peux participer à aucun ballot, j'ai envoyé des dizaines de mails et passés des coups de fil interminables. Sans réponses de leur part. Je comprends que le flux doit être très important de leur côté mais il faut savoir s'adapter.

Merci de débloquer mon compte immédiatement. Il est hors de question que je rachète un membership.

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

treating their fans with utter contempt

This review is about the people who run the marketing side of Arsenal. These people are basically corporate scum. They have a money making machine and they don’t give a damn about the public because they know there are so many fans out there that they have a limitless market of fans for their tickets. They have a ticket exchange software that is entirely useless. Ticket holders often have to spend hours unsuccessfully trying to transfer tickets to relatives and friends when they can’t make a match. Arsenal know about this, know that there are easy remedies but they refuse to take them.

20 oktober 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Hello

Hello, Arsenal, my home team. Actully played for Arsenal Juniors haha.

Guys, I know this has nothing to do with you anymore.

But I tried to email him, obviously very hard to get a hold of.

Thierry Henry.

Im on Holiday, I just saw he's advertiment online promoting gambling..

Ong thats so shameful, I dont want to hate on you.

But such a influential person, doing these kind of stuff.

OmG HEN, whats with you my friend.

Please 🙏

Use your head, use it for something new.

15 oktober 2025
Review zonder uitnodiging

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