Absolute rip off platform that refuses to respond. I signed up exclusively to watch international rugby, nothing else they offer is of any interest whatsoever. Immediately thereafter they lose the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
Milesplit customer service has been amazing. As a new track Dad they took the time to explain things in detail. I appreciate that. This is why I ended up doing the subscription which is well worth it!... Toon meer
The team that works behind the scenes is amazing!! I have had to email on 2 separate occasions during indoor and outdoor track season on issues and they were so kind and very helpful. Other sites hav... Toon meer
Bedrijf heeft geantwoord
The team entered our track meet results over the weekend even though I didn't not submit them in a preferred format or through the meet event. I really appreciate this "above and beyond" response duri... Toon meer
Bedrijf heeft geantwoord
4,0
Goed
640 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
There were a few things needing to be…
There were a few things needing to be corrected and I was politely greeted, and followed up to resolve my concerns. I appreciate that! Thank you
21 mei 2026
Review zonder uitnodiging
Milesplit customer service
Milesplit customer service has been amazing. As a new track Dad they took the time to explain things in detail. I appreciate that. This is why I ended up doing the subscription which is well worth it!
19 mei 2026
Review zonder uitnodiging
Absolute rip off platform that refuses…
Absolute rip off platform that refuses to respond.
I signed up exclusively to watch international rugby, nothing else they offer is of any interest whatsoever.
Immediately thereafter they lose the rights to everything I signed up for & they refuse to refund my money or even communicate.
Worst streaming app in the world!
1 maart 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Mike, we’re sorry to hear about your frustration and appreciate you taking the time to share your feedback. We’ve reached out directly through Trustpilot to better understand the situation, as we were unable to locate any previous support inquiries associated with your account.
Our support team is available whenever live games are online, and you can reach us through both chat and email via our support site here: https://support.flosports.tv/en. We’d be happy to look into this further with you.
great job resolving my problem
20 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Ken, thank you for the review! We’re glad we could help get your issue resolved and appreciate you taking the time to share your experience with our team.
Good support thru email
Good support thru email. I do wish we could actually speak to someone though.
19 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Alan, thank you for the feedback and for recognizing the support you received through email. We understand the preference to speak with someone directly, and while email and chat are often the fastest ways for us to assist and track issues efficiently, we do offer phone support hours as well. We appreciate you taking the time to share your experience with us.
Above and Beyond
The team entered our track meet results over the weekend even though I didn't not submit them in a preferred format or through the meet event. I really appreciate this "above and beyond" response during a very busy time of year. Thank you!!
16 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Sarah, thank you so much for the kind words. We know how busy this time of year can be for coaches and meet organizers, so we’re really glad the team was able to help get your results entered despite the formatting issues. Your appreciation truly means a lot, and we’ll be sure to share this feedback with the team. Thanks again for taking the time to recognize their hard work!
I have not received my refund yet
I have not received my refund yet. Please sent me the $128.57 .
Thanks, Marianne Coleman
6 december 2025
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Marianne, thank you for your feedback. We’ve reviewed the account and confirmed that the refund was successfully processed. We’ve also followed up directly via email with the refund details for reference. Please don’t hesitate to reply to that message if you have any additional questions and we’ll be happy to help.
I received a rapid response
I received a rapid response. I put forth a suggestion for consideration which was well received and will be further analyzed.
16 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Jean, thank you for the thoughtful feedback. We’re really glad we could get back to you quickly and that you felt your suggestion was genuinely heard. Customer feedback like yours is incredibly valuable to us, and we appreciate you taking the time to share your ideas and experience with our team.
Antwoord van flosports.tv
Hi Drew, thank you for the review! We’re glad to hear you found the experience easy and efficient. We appreciate your support!
Great Customer Service
Inquiry was addressed and issue resolved in a very timely manner.
13 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Jerome, thank you for the review! We’re glad your inquiry was addressed and resolved quickly. We appreciate you taking the time to share your experience with our support team!
Great team and very helpful
The team that works behind the scenes is amazing!! I have had to email on 2 separate occasions during indoor and outdoor track season on issues and they were so kind and very helpful. Other sites have not been so help nor as easy to use. We appreciate the team for all the hard work keeping athlete marks/times updated and correct. All issues we have had were addressed quickly and with the utmost respect.
Thank you for all you do for the athletes and coaches, we appreciate you all!!!
13 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Danielle, thank you so much for the thoughtful and kind review! We’re incredibly glad to hear our team was able to help during both indoor and outdoor track season and that your issues were resolved quickly and respectfully. Keeping athlete marks and times accurate is extremely important to us, and feedback like this means a lot to the people working behind the scenes every day. We truly appreciate your support and thank you for taking the time to recognize the team’s hard work!
Andrew provided quick help for our…
Andrew provided quick help for our birthdate issues!
Thanks so much Andrew!
Coach Brian Pelkey
Plainfield High School
Plainfield, Indiana
13 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Coach Pelkey, thank you so much for the kind review! We’re glad Andrew was able to quickly help get the birthdate issues resolved for you. We truly appreciate you taking the time to share your experience and thank you for your support!
$40 to watch a 3 minute program
$40 to watch a 3 minute program. Then I had to jump though hoops to get my $89 refund back. I feel totally scammed.
14 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Bill, we’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We’ve reached out through Trustpilot to gather a bit more information so we can better understand the situation and review this further with you.
Just trying to pay my subscription and…
Just trying to pay my subscription and can’t make it happen. Need to talk to someone who can take my new credit card and apply it to my subscription.
11 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Larry, we’re sorry to hear you’ve had trouble updating your payment information. Our support team would be happy to help get this sorted out for you. Please reach out through our support site at support.flosports.tv and we’ll work with you to update the subscription and get everything back up and running.
The issue was fixed
12 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Vince, thank you for the review! We’re glad to hear the issue was resolved and appreciate you taking the time to share your experience.
Flosports and the Milesplit experience…
Flosports and the Milesplit experience is one that our family has valued over the years - web, mobile, articles, stats, live event broadcasts, and more. We continue to be impressed with the paid subscription ongoing enhancements, and when we have questions, the customer support is highly responsive and easy to work with. Thanks team for all you do
12 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Ben, thank you so much for the thoughtful review and for being part of the FloSports and MileSplit experience over the years. It’s great to hear that your family has enjoyed the platform across web, mobile, live events, articles, stats, and more. We also really appreciate the kind words about our support team. Feedback like this means a lot to us as we continue working to improve and expand the experience for our subscribers. Thanks again for your continued support!
Superb Customer Service!
I had a detailed and complex roster issue. The customer service agent quickly and expertly fixed the issue. Superb service - again!
11 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Steve, thank you so much for the kind words! We’re really glad our support team was able to quickly help resolve the roster issue for you. We truly appreciate you taking the time to share your experience and your continued support!
For the price, I was surprised by mediocrity
To start with, $40 a month is the most expensive subscription I know of, I remembered it being $30 when I checked several months ago, so for that price my expectations are going to be high. I believe I started my account on the iOS app where it allowed me to sign up using my Google account. But after starting an account and paying, I still had to sign in, and on the app you can't sign in with Google. So my email address was registered with flo but I never made a password, so I couldn't sign in. Customer service was helpful and responsive sending a link to "reset" my password. The app is pretty nice overall, I'm watching on a iPad with a keyboard but there's no keyboard controllability like in other apps. I was also surprised to see there is still ads in the app even though I'm paying $40 a month, seems greedy, but is what it is.
2 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Carson, thank you for taking the time to leave such detailed feedback. We’re glad to hear our support team was able to help get you signed in, but we understand the frustration around the login experience and can see how that would make for a rough start. We also appreciate the feedback regarding keyboard controls on iPad and the presence of ads while subscribed.
Advertising helps support the cost of streaming and allows us to continue offering a large amount of live content throughout the year, but we understand your perspective, especially at the subscription price point. We’ll be sure to share your comments with the appropriate teams as we continue working to improve the overall experience.
So frustrated with random commercial…
So frustrated with random commercial breaks during live action. I pay subscriptions to avoid this bs.
9 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Hi Paul, thank you for taking the time to share this feedback.
We completely understand the frustration here, and ads should only run during natural stoppages in play, so we’re sorry to hear that wasn’t your experience.
While advertising does help us keep subscription costs lower and support the large amount of live content we stream throughout the year, it should never take viewers away from live gameplay. We appreciate you bringing this to our attention and we’ll be sure to share the feedback with the team.
Best customer service
5 mei 2026
Review zonder uitnodiging
Antwoord van flosports.tv
Thank you for the review! We really appreciate the kind words and are so glad you had a great experience with our support team!
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