maglocks.com Reviews 227

Good experience online. Excellent products

The company assisted us to a high level of customer service. We ordered the incorrect product and they were efficient and pleasant in helping us get the wrong product returned and refunded - then went out of their way to make sure that we found the right product for our needs. Thank you for all of your help!

It took a while to sort out my equipment needs once we decided not to have reliance on the internet for our front door camera, lock release and keypad. It took patience and research to choose and use the high quality commercial equipment maglocks provides.
I could not have done the selection and install without the consulting and coaching of Ron Wenskoski. He understood the somewhat narrow path I had chosen and made sure I had every thing I needed for success. He helped with some troubleshooting at the end of the install that saved me a lot of time.
Look the home owner like myself with some working knowledge of electricity and electronics would have a very difficult time doing this. If you don't have any experience you should hire someone to help. BUT if you want to tackle the project Ron is just the guy to guide you through it.
The end of the line for us is that if you do NOT want to rely on the internet for front door camera, door release and controls you must use Maglocks equipment. It will not be cheaper but it will be reliable (I have battery backup to the power supplies) and it will not fail with the frequency of our local ISP.

Great product , great service

Presales support was very helpful. Products ship fast.

Installation support was so minimal that the product could not be installed. And could not return. Very disappointed.

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Fast, easy to order and a quick delivery.

I’ve placed order from Australia. Website have easy access to find a parts. Paying online wasn’t hassle as well. In around a week my parcel has arrived in one piece and well picked. Everything were there as described on the website. Thank you 😊

I have been dealing with Maglocks for years and I really appreciate the great service that I receive. Friendly and efficient, what more could you ask for.
Mark P.
Vancouver, B.C.

WE ARE LOOKING FOR A COMPANY THAT HAS WHAT WE ARE LOOKING FOR AND ALSO OFFERS GOOD SERVICE AT A REASONABLE PRICE, AND YOU MET OUR EXPECTATIONS.

Ron from Maglock.com provided outstanding service with his expertise, professionalism, and helpfulness. He guided me through selecting the right maglock system, addressing my questions and concerns promptly. Ron's dedication to customer satisfaction and friendly demeanor made the experience truly exceptional. I highly recommend Ron for his exceptional assistance.

Great customer service and after-sale technical support! It was my first time installing a computerized door access system so I needed a lot of advice and support. Maglocks.com staff members Ron and Chris made the whole process seamless. I am so proud of myself for being able to install a sophisticated door access system by myself!

Finding what I need on the website was easy and support was very helpful in answering my questions about the products I planned on purchasing. I needed the items by a certain date and it was delivered on time based on the shipping option that I chose. The installation went well thanks to the wiring chart that was included, everything works great and my client is happy.

Great response time, and shipping!

Fast shipping.

Chris was extremely helpful getting the parts that I needed and even helped me through the wiring. Thank you.