Sovereign Luxury Travel Reviews 792

I have used Sovereign a few times now for our annual Portugal holiday. They are a very easy company who help in planning your holiday. The price you pay is the one you’d pay if you did it yourself online, and it comes with the safe knowledge of ATOL protected. They are very pleasant to deal with and ensure your holiday is tailored for you.

First time using Sovereign. Everything great, from booking with Lucy and the whole holiday experience.
Have just booked another holiday with her. Sadly got a discount voucher in the post the day after booking 😫

booking process very friendly and efficient staff

Exceptional customer service from Lucia Ellis. Extremely knowledgeable on the resort and made the booking process very smooth and easy. Highly recommend!

Tried to book a holiday online but crashed at the payment stage and instructed to call customer services the next working day. After holding for 10/15 minutes I got through on the phone. It became clear the booking problem may have been due to an ongoing system upgrade. Lucy, the Personal Travel Planner was excellent - friendly, helpful and informative. She had to call me back due to ongoing booking challenges. I ultimately booked the holiday despite the hassle described here and have given a four star rating ….. thank you Lucy.

The level personal service of the staff goes above and beyond to ensure that everything runs smoothly

Linda Kulka, was great to deal with and answered all questions and made the booking seamless.

Would highly recommend Sovereign and also Linda!!

Fabulous experience with a very helpful travel advisor who found us exactly what we asked for. Clear communication and friendly service. Will definitely use again. Thank you Leanne!

Indianna was absolutely fantastic again. Responsive, extremely informative and also made the final booking easy. Would stay with Sovereign and Indianna for future holidays. Thank you again Indianna! Prof G McKenzie

Friendly and efficient service

Brilliant service today. Indie was extremely helpful and found us the perfect holiday within 10 minutes.

I have used Sovereign Luxury Travel before and that’s why I returned to this company
Romina Locci dealt with my enquiry this time, she was very quick in her search to find my holiday ,the flights and dates aswell , she was lovely and friendly and very experienced I could tell she knew what she was doing, she was interested and made me feel valued , within 30 mins my holiday was booked thanks to Romina and her efficiency she is an asset to your company , thank you once again Romina

Took a long time time from initial enquiry to booking
I felt I had to chase to check availbty of booking by which time flights could have been booked

We spoke to our favourite representative, Helen Lippe who is always a joy to speak to.
She had us booked into our favourite hotel in no time.

Very helpful service from Katie, providing answers and updates very quickly. Great knowledge of the hotels we were looking at

Friendly service on booking, explored different options, different baeleric islands, different packages, different airports to find the right deal for us as a family with a young toddler. Very happy with the service provided. This included a call to the hotel and ensuring that allergy for our toddlers were not going to be an issue. Would recommend the service.

Sent the details through on email and was contacted with an offer for a holiday that matched exactly what we requested. Holiday sorted