We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Made the mistake of leaving essential Medicines in a fridge at hotel near Birmingham. Didn’t realise until arriving at Southampton. Phoned Unicorn for help and they arranged for a courrier to collect... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were MASSIVELY let down by another hire company. They charged us a stupid amount of money and failed to deliver our product at all. Unicorn logistics were phenomenal. All it took was a google searc... Toon meer

Beoordeeld met 5 van de 5 sterren

This is the first time we have used Unicorn Logistics. Although we use a number of logistic companies, Unicorn is the only one that actually did exactly what they said they would do. Everybody at U... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

the VERY BEST service delivery...collecting an infant's 1st passport from the Hu Consulate in MCR and delivering it unbelievably quickly into the hands of the mother at LPL John Lennon airport..allo... Toon meer

Bedrijfsgegevens

  1. Koeriersbedrijf
  2. Koerier- en bezorgdienst
  3. Bezorgdienst
  4. Expediteur

Informatie afkomstig van verschillende externe bronnen

Same Day Courier Delivery Specialists. Time & Condition critical deliveries across UK 24/7. Document Delivery | Event Logistics | Film & Production Logistics | Same Day Pallet Delivery | Technology Logistics | Retail Logistics


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

221 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great company

Great company, always do what they say they will. Going over and above to ensure your order is fulfilled. Highly recommend and we will be using again.

1 maart 2025
Beoordeeld met 5 van de 5 sterren

Excellent company

SO DELIGHTED with the service I received from Unicorn Logistics.

Made the booking at 13:45 and items were collected at 15:45 the same day and delivered early the next morning!

Rob the courier was brilliant - an asset to the company.

Looking forward to working with you again.

THANK YOU!

3 februari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellet service

I recently used Unicorn Logistics and was thoroughly impressed with their efficiency and professionalism. From the easy booking process to the timely delivery, everything was seamless.

The package arrived in perfect condition, well within the estimated time-frame. The courier was friendly and handled the delivery with care.

I highly recommend them to anyone looking for a fast, reliable, and hassle-free delivery service. I will definitely be using them again in the future!

30 januari 2025
Beoordeeld met 5 van de 5 sterren

Very efficient

Made a very last minute courier booking for some heavy cases. Very easy to get a quick quote online, pick up same day and delivery the next day. All timings as planned, great service and will use again!

17 januari 2025
Beoordeeld met 5 van de 5 sterren

Excellent Service

I needed to get a forgotten passport from Teesside to London same day. I contacted Unicorn (never used before) it was a very quick and easy process, brilliant service, great communication at all times from the driver.
I would 100% recommend this service.

15 januari 2025
Logo Unicorn Logistics

Antwoord van Unicorn Logistics

Hi Leanne,

Thank you for taking the time to leave us a review; your feedback is truly appreciated. We're delighted to have been able to assist you, and please don’t hesitate to reach out if you need our services in the future.

Kind Regards
Unicorn Logistics

Beoordeeld met 5 van de 5 sterren

Reliable service and delivered the…

Reliable service and delivered the parcel on-time which was great. Thanks very much

4 december 2024
Logo Unicorn Logistics

Antwoord van Unicorn Logistics

Hi JSW,

We appreciate your feedback. Thank you for using our services.

Kind Regards
Unicorn Logistics

Beoordeeld met 5 van de 5 sterren

Great service

Great service, efficient, helpful and kind - and on time

27 november 2024
Logo Unicorn Logistics

Antwoord van Unicorn Logistics

Hi Sandra,

Thank you for your feedback, We are glad we could help.

Kind Regards
Unicorn Logistics

Beoordeeld met 1 van de 5 sterren

Poor service

I placed an order for a collection and drop-off at set times. I preferred an early collection, but I was informed a later one was needed to achieve my fixed drop-off time. I figured logistics are their job, they know what they're doing, so I agreed.

Unfortunately, the pick-up was nearly an hour late causing additional problems, and the drop-off was also an hour late, which was 30 minutes past the latest arrival time, all times that had been communicated to them in advance. The late delivery was all the more confusing as the two addresses were under 30 minutes apart, so it didn't need to be as late as it was.

Additionally, the driver arrived without a trolley, despite it being checked beforehand that a trolley would come. The driver then proceeded to drag the boxes along the floor...

Additionally, we were not kept informed, it was us that had to call them for updates when we were kept waiting.

All of the positive reviews led me to think I wouldn't encounter this kind of service with this organisation, couldn't have been more wrong.

14 november 2024
Review zonder uitnodiging
Logo Unicorn Logistics

Antwoord van Unicorn Logistics

Hi Kate,

Thank you for bringing this matter to our attention. I would like to sincerely apologize for the challenges you faced during your recent experience with us. Your feedback is extremely important, and I regret that we did not deliver the level of service you expected and deserved.

It is concerning to hear about the delays in both the collection and drop-off, particularly as we had discussed and agreed upon fixed times. Punctuality is a core value in our operations, and I am disappointed that we failed to uphold this on this occasion. I understand the additional complications this caused and deeply regret the inconvenience.

Moreover, the lack of proactive communication from our team is unacceptable. Keeping our customers informed is a fundamental part of our service, and I am sorry that you had to reach out to us for updates instead of receiving timely information from us.

Please be assured that we take your concerns very seriously. I have already initiated a review of this incident with our team to identify what went wrong and ensure corrective measures are put in place to prevent a recurrence.

Moreover, the lack of proactive communication from our team is unacceptable. Keeping our customers informed is a fundamental part of our service, and I am sorry that you had to reach out to us for updates instead of receiving timely information from us.

Please be assured that we take your concerns very seriously. I have already initiated a review of this incident with our team to identify what went wrong and ensure corrective measures are put in place to prevent a recurrence.

Kind Regards
Unicorn Logistics

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer