My SUV rides smoother with new shoes!
Went into the Owings Mills, MD location for issues with my tire(s). Things started off rough going back and forth to the location for a few days. My tires were under warranty so I didn't understand why it was so complicated to remedy. Mr. Mayfield stepped in after day 3 of returning once again to figure out my situation and things turned around for the better and quickly. His attention to the matter was a 360 from how it began. Mr. Mayfield was attentive, prompt, professional and thoughtful in the way he made sure my issue was resolved professionally and in a timely manner. I was a little frustrated initially with the whole process but I'm a satisfied customer today, now that things worked out and I have my new tires. Thank you!









