Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted . We got great advice when choosing our doors , they had the newest specificatio... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really... Toon meer
Bedrijf heeft geantwoord
The only reason I’ve given you two is because a person in your support team in head Office phone me back every time to try and help me your delivery service is poor the time you take to deliver is ext... Toon meer
Bedrijf heeft geantwoord
Firstly the company is real and based in UK Secondly they have got customer service and landline number with human on the other side, not a chatbot. Since order in the basket until delivery every st... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- Sanitairwinkel
- Deurenwinkel
- Bouwwinkel
- PVC-ramen leverancier
- Dakdekkersbenodigdheden winkel
Over National Plastics
Geschreven door het bedrijf
Established in 1988, National Plastics are specialist suppliers of building plastics and much more! We have 29 branches around the UK and an online distribution network covering the whole country. We pride ourselves on offering superior quality plastic building products, at very competitive prices and with a service that is second to none.
Our expert team is able to supply a huge range of quality plastic building products including fascia boards and soffits, trims and architraves, bathroom wall panels, kitchen wall panels and external cladding, guttering, drainage systems, polycarbonate sheets and canopies, windows, composite doors, conservatories, EPDM rubber roofing, composite decking, roof lanterns and much more!
Contactgegevens
Unit 5 Vantage House, Sandy Way Business Park, B77 4DU, Tamworth, Verenigd Koninkrijk
- 0800 227777
- help@nationalplastics.co.uk
- nationalplastics.co.uk
4,5
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service,great quality
Great service,great quality, great price & fast delivery. Highly recommend.
Many thanks.
John.
31 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Poor Service and dispatch
The only reason I’ve given you two is because a person in your support team in head Office phone me back every time to try and help me your delivery service is poor the time you take to deliver is extremely bad. You need to look at your infrastructure and your connectability between your website and your dispatch team.
7 augustus 2026
Antwoord van National Plastics
Good morning ,
Thank you for your review.
I am sorry that it took a little longer than normal. The branch had been waiting for the delivery but this did not come. I did switch it the warehouse who did get it out for you the same day. As discussed yesterday the delivery company had tried to deliver Monday but they couldn't find the house.
I do hope now you have your order everything will look amazing when done.
Best regards
Customer Services
Fantastic Service
Dealt with Newcastle branch , contacts were Chris and Tony . We had an issue with a previous order which got sorted .
We got great advice when choosing our doors , they had the newest specifications available .
We were kept up to date with the order and all arrived on time and as expected . Great quality product .
Service we got was top class all the way .
Would give National Plastics a strong recommendation .
11 augustus 2026
Review zonder uitnodiging
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great service
Great service! The Tamworth branch and Jill in customer services were really helpful from start to finish.
31 juli 2026
Review zonder uitnodiging
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great company and prices delivery cost…
Great company and prices delivery cost a little steep but good customer service
5 augustus 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent service from initial order to…
Excellent service from initial order to updates and delivery
5 augustus 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Great products delivery longer than…
Great products delivery longer than stated when ordered some slight damage but able to cut around
3 augustus 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product but I am sorry about the damage and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
The advice and guidance given by Andy…
The advice and guidance given by Andy and Jody have made our bathroom build a Delight. I would have no hesitation in returning to them for further projects. Friendly and knowledgeable and both really smiley and funny too thank you chaps.
6 augustus 2026
Review zonder uitnodiging
Antwoord van National Plastics
Thank you for your review.
I am glad they looked after you. We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Incorrect item and late delivery
The rosewood board I received was not as advertised. The board was not smooth faced but had the ridges! I ordered 175mm wide and I received 300mm wide? The local branch was waiting for the brown sealant to arrive which is why it was delayed but i wasnt told until i asked. I agreed white is ok to get the delivery which arrived wrong as above. All in all it was rubbish.
30 juli 2026
Antwoord van National Plastics
Good morning,
I am sorry you had the wrong part. If I or the driver had had known, we would have arranged to get the correct part out to you.
I can see you had ordered on the Friday evening but this would not have been transferred till Monday. Orders do usually take around a week to arrive and we do not work weekend. But I am sorry.
Best regards
Customer Services
Excellent service
Excellent service. Received the delivery earlier than I was expecting it. The delivery people brought my items in to the property with care. Very happy customer
28 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
really fast service
29 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
I think you need more staff training as…
I think you need more staff training as I was given misleading information on more than one occasion
Delivery process is dire more miss information and unreliable service with no communication at all.
20 juli 2026
Antwoord van National Plastics
Good morning,
I am so sorry you have had issues. I will look into this further.
I trust your panels did arrive safely and your project looks good.
Regards
Customer Services
Delivery received within 48 hours
Delivery received within 48 hours. Website very helpful for my needs. Easy to order
29 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Excellent looking guttering and…
Excellent looking guttering and fittings and delivered on time
28 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Everything
16 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
problem with the corner sections
problem with the corner sections , distorted and no response from Nation Plastics when I requested replacments.
23 juli 2026
Antwoord van National Plastics
Good morning,
I am sorry. I can see that my Colleague emailed on Friday at 15:14 asking for more information regarding how they were stored.
I can not see a reply has come in but will happily help with this as soon as I hear back from you.
Best regards
Customer Services
Efficient!
15 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
Easy and prompt
The order process was easy and delivery arrived within a few days
Has gone onto the wall nicely
16 juli 2026
Antwoord van National Plastics
Thank you for your review.
We hope you are pleased with the product and that you are happy with the service provided. We look forward to your custom in the future.
Kind Regards
Customer Service
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