Sigma Sports - Oakham Reviews 

The team at Sigma in Oakham are great.. Really helpful and knowledgeable. Thanks for all your help ‘Young’ Will during the sales process of my new bike and Joshua for overseeing the collection in Will’s absence. You both have loads of cycling knowledge and gave some great advice.

I recently visited Sigma Sports Oakham, and the customer service was absolutely outstanding. From the moment I walked in, the team made sure I had everything I needed, taking the time to understand exactly what I was looking for and guiding me through the options without any pressure.

What really stood out was how attentive and genuinely helpful the staff were. They didn’t just point me in the right direction—they checked in throughout my visit to make sure I was confident with my choices and offered additional help whenever I needed it. Their knowledge, patience, and friendly approach made the whole experience smooth and enjoyable.

It’s rare to find a store where the customer service feels this personal and this consistent. Sigma Sports Oakham delivered brilliant in‑store support, and I left feeling fully satisfied and well looked after. I wouldn’t hesitate to recommend them to anyone needing expert advice and top‑tier service.

Really friendly and knowledgeable staff, who spent time and listened to what I was looking for and answered all the questions I had. They took time to ensure the bike I was looking at was the right fit and to explain how everything worked. Would recommend to anyone.

Professional, experienced sales people. Good prices.

Stock levels on Garmin that no-one else has. Really easy click and collect. Nice guys.

My Castelli bib shorts were faulty. A hole appeared on the seam first time I wore them. I called them up. They made a note. I returned them and they sent me a new pair by return.

I purchased a gravel bike from Sigma Sports and the customer service was amazing. I'm very happy with my purchase and the level of customer service I received. I'll use Sigma Sports for future component and bike purchases.

Quick delivery by a decent delivery firm -DPD, so not left on my doorstep and off before I took delivery. My Ale cycling bib shorts were well packaged, are good quality and in good condition.

Bought my second expensive bike from Sigma in a year. All the basics were done very well - correct bike, built well, available on time, set to my measurements… Just left a little disappointed that no discounts/freebies were offered on bottle cages, bottles or mini multitool that isn’t supplied with an £8k bike even though there’s a storage fittings for it! Basic torque kit freebie is a nice touch, but with only three settings, (4, 5, 6Nm) of limited use.

Fitted me in and workshop did a great job

Absolutely first class service for a follow up bike fit. Uldis was completely professional and offered an excellent service. He resolved all of my issues and even gave me a few riding tips along the way

First time visiting the store and was greeted by friendly, well informed, and thoroughly nice staff. The shop was well stocked with a range of brands, equipment, and lots of sizes in most of the clothing, helmets, shoes, etc. Staff were not pushy and was made to feel like it was fine to look around, try on, and generally take time. Great bike shop for sure and will definitely be back.

Very efficient ordering system. Ordered 3 bags with intention of keeping one. Assistant was excellent with advice and help with fitting.

Amazing service! They are friendly and professional. I am new to cycling and they took the time to explain things to me and helped me get set up with everything I need. Would highly recommend!

As always Sigma Oakham are very helpful, Zoe this time sorted everything out at speed for me and went above and beyond.

The guys at Sigma sports were really helpful, helped with everything in a friendly manor and I left with my dream bike feeling very confident in everything about the purchase.
Would like to thank Kane, Will and Andrew at the Oakham store for all their help.

Helpful staff

Everyone at the Oakham store did everything they said they would. A rare occurrence these days very happy