Sofology - Bristol Reviews 

1.011
TrustScore 4.5 uit 5

4,7

Highwood Lane, Patchway, BS34 5TQ Bristol, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Very impressed by Sofology, Bristol. Great customer experience received from Haydon. He knew his stuff. He showed us various sofas and answered all our questions. All the sales people were friendl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visit the Cribbs Causeway store 3 times before making our final decision on our sofa. Each time, the staff were super friendly and helpful - they were very knowledgable and it seemed like nothing... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We had almost an impossible task of finding a sofa due to losing faith in another company as sofas being delivered faulty When we went into sofology we were at a loss and had to pay several visi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ben and Matt at Bristol Outlet are really amazing at what they do. Ben was really helpful in helping me select the best comfortable sofa and didnt hesitate to show me each and every sofa available out... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. Meubelaccessoires
  3. Meubelwinkel
  4. Woonwinkel
  5. Woonkamermeubilairwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Highwood Lane, Patchway, BS34 5TQ, Bristol, Verenigd Koninkrijk

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.011)

18.701 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Really impressed with the showroom with…

Really impressed with the showroom with plenty of options.
Matt the salesman was helpful but left us to check out all the different styles.
Very happy with the experience.

22 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Beoordeeld met 4 van de 5 sterren

The show room had brilliant staff which…

The show room had brilliant staff which talked through all pros and cons on a wide variety of sofas and then ordered online once visited all other avenues,

18 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you for sharing Mr Harris!

Beoordeeld met 5 van de 5 sterren

The sales team were very knowledgeable…

The sales team were very knowledgeable and relaxed we felt no pressure to buy unlike other furniture outlets we visited the same day. This was the main reason we bought at sofology

21 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you Mr Thame :-)

Beoordeeld met 5 van de 5 sterren

Choosing a sofa was a Joy!

We had a fantastic experience at Sofology in Cribbs Causeway thanks to Joy! She was incredibly helpful—giving us all the information we needed without ever making us feel rushed. Joy made the whole process easy and enjoyable, and we really appreciated her friendly and professional approach. Thank you, Joy!

21 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

We are so pleased to hear that Joy was helpful during your visit Chloe, thank you for sharing :-)

Beoordeeld met 5 van de 5 sterren

Product aftercare and purchase

Excellent service, good price, and great product. Thankyou

6 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

Matt at Cribbs Causeway was so helpful…

Matt at Cribbs Causeway was so helpful and put no pressure on us at all. Would definitely recommend him. Sofas ordered and able to delay delivery as having building work done.

4 april 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you for sharing your experience Mrs Pond :-)

Beoordeeld met 5 van de 5 sterren

warm welcome

I was treated with a really warm welcome b6 all the staff. They gave me lots of time to browse and offered me tea and coffee. They spoke through all my options and it was a very positive experience.

30 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you for awarding us 5 stars Hannah :-)

Beoordeeld met 5 van de 5 sterren

Calm atmosphere and fantastic service

Had been shopping for a new sofa and hadn’t had any luck, plus often found the sales advisors pushy. Went into sofology in Bristol and served by Mat Smith. What a difference it can make having the right person! He let us browse and gave us the time and space we needed to find what we were looking for, that when we were done, we went looking for him as he gave us a great energy. The process after was then made so easy, helping us choose the colour and features we wanted, without being too pushy. It felt more of a relaxing experience and we left feeling great! The sofas are displayed so lovely as well, the smell of the showroom also added to the atmosphere! Thank you for making our experience so lovely, we are excited to receive our new sofa set!

30 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Matt. Thank you for taking the time to leave a review 😊

Beoordeeld met 5 van de 5 sterren

Great service

Helpful, knowledgable and friendly service; listened to what I needed and all aspects of the purchase were explained clearly.

29 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service from Nicola

Absolutely fantastic service from Nicola in the Bristol/Cribbs Causeway store. She went through everything thoroughly and ensured that all options covered. All my questions answered with confidence, Nicola certainly knows the products she sells. Nicola is a credit to Sofology.

29 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Excellent service

Your representative and manager were both fantastic and very willing to answer any question.

23 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you for this great review Sousan :-)

Beoordeeld met 5 van de 5 sterren

Great service

Very nice service especially Mat who served us was very helpfull, gave advice and explained everything we wanted to know.I highly recommend sofology in Bristol.

22 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Mat and that you would recommend us! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Great delivery service for my sofas

Great delivery service for my sofas. Rubbish with names, but think it was Owen and Harrison who delivered some bulky stuff to my 2nd floor flat. Top job.

11 maart 2025
Review zonder uitnodiging
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Hi there, thank you very much for your review. We are pleased to hear about your positive delivery experience and that you are happy with the service provided by Owen and Harrison!

Beoordeeld met 5 van de 5 sterren

No hard selling!

Being left to browse on our own without any hard selling was really good, and when we asked for help and advice Nicola was able to give it immediately and helpfully. We enjoyed our experience of shopping at sofology today.

17 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

We are so pleased that your visit to the store was a positive one Phillipa!

Beoordeeld met 5 van de 5 sterren

Excellent experience!

We visited the Cribbs Causeway store today and were warmly welcomed by Joy. We happily browsed the store and a couple of different team members checked that we were ok. We chatted with Joy the manager, who was very friendly and knowledgeable, and she answered a number of questions we had. At no point did we feel pressured but we knew help was at hand if we needed it.
We left to have a think and returned to the store where Joy welcomed us once more and offered us a hot drink whilst we considered fabric choices. Joy also supported us in our decision making by showing us colour options and providing samples. When we were ready to place our order Kayleigh took us through everything, was clear about our choices and all we needed to know.
We left very happy with our decision and the customer service we received was excellent.

16 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

This is a great review, thank you for taking the time to share your experience.

Beoordeeld met 5 van de 5 sterren

Great product, great service.

Consultant was extremely helpful and knowledgeable, no persistent salesperson was welcomed

16 maart 2025
Logo Sofology - Bristol

Antwoord van Sofology - Bristol

Thank you for awarding us 5 stars Alex!

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