Sofology - Cheltenham Reviews 

1.715
•
TrustScore 5 uit 5

4,8

Unit FA, Gallagher Retail Park, GL51 9RR Cheltenham, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Koli was amazing , explained and showed us the styles and colours . Left us to have our own conversation to discuss our room layout before coming back. Made us coffee . Even allowed us to take a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Toby was most helpful in really listening to my needs and suggested something I had never considered but worked perfectly in the space. Not overly pushy to get the sale, just being helpful and provid... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

It is a nice set out store, staff friendly but professional, very good choice, the staff were patient and not pushy.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The young brunette girl was great, knowledgeable and very patient and friendly, yet professional. She deserves a promotion or a pay raise at least! She knows her job well and obviously enjoys it too.... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. ook in
  3. Meubelaccessoires
  4. Meubelwinkel
  5. Stofferingszaak
  6. Woonkamermeubilairwinkel
  7. Woonwinkel

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Unit FA, Gallagher Retail Park, GL51 9RR, Cheltenham, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(1.715)

16.191 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great and helpful service

We were served by James. He asked us what our needs were without being too pushy. He pointed out a few sofas that might suit us.

Overall it was a very good buying experience

6 maart 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Thank you for sharing Chris :-)

Beoordeeld met 5 van de 5 sterren

The sales person who helped us today…

The sales person who helped us today was great. She was attentive but not over baring. She was very knowledgeable regarding the products and very friendly and approachable. I believe her name was Lola but if I am wrong I apologise. She made our experience in store stress free and we went away purchasing the sofa that will be perfect for me and my family.

5 maart 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Thank you for your wonderful feedback! 😊 We’re delighted to hear Lola (or the team member who helped you) made your visit stress-free, friendly, and informative. We hope your new sofa brings lots of comfort and enjoyment for you and your family! 🛋️✨

Beoordeeld met 5 van de 5 sterren

A good experience

A good experience. Very helpful without being too pushy

27 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi Valerie, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Beoordeeld met 4 van de 5 sterren

The service was second to none but I do…

The service was second to none but I do think instead of having to purchase a cleaning kit for my new furniture supplying one as a gift would be more welcoming especially as customers are spending thousands of pounds this is the only reason I gave it 4 stars

25 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

Wonderful service from Toby.

Wonderful service from Toby.
Everything was explained well and the store offers an excellent selection.

24 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Beoordeeld met 5 van de 5 sterren

Very happy!

Me and my friend came in looking for a sofa, we didn’t have any particular style in mind we just knew the measurements. Dawn was very attentive to us throughout the entire shop, and made sure to show us all the different styles that could fit. She took her time to show us all the different options available and we ended up going with a really lovely one! Very happy with my experience 😁

22 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Dawn. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Amazing staff!

Popped into sofology in Cheltenham and fell in love with a sofa.Customer assistant was great he answered all our questions and more ,no pressure , we needed to check measurements back home ,and the assistant set up all the details on an app for us ,so if we wanted to proceed everything was ready for us .

22 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Beoordeeld met 5 van de 5 sterren

We were very impressed how the staff…

We were very impressed how the staff gave you the freedom to look around and try without being pounced on! ( Next door DFS did exactly that) our salesman was very polite and super friendly 😀

21 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

A great day shopping for replacement sofa’s

The staff were friendly and very helpful, they had good knowledge of the products, they were attentive but not too pushy allowing us time and space to decide on colour and fabric all in all a nice experience thank you.!

17 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Great service

Great service. Good choice. Fantastic prices.

19 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

How helpful they were even when I was…

How helpful they were even when I was so indecisive about which sofa I wanted. Managed to get there in the end but staff were really good and understanding and helped me with exactly what I wanted

17 februari 2026
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Antwoord van Sofology - Cheltenham

Thank you for awarding us 5 stars :-)

Beoordeeld met 5 van de 5 sterren

Good service

15 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Beoordeeld met 5 van de 5 sterren

Very good customer service

Very good customer service. All staff very polite and not pushy or trying to force a sale. Explained all information in great detail and a pleasant experience all round.

15 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Assistant manager was excellent

Assistant manager was excellent. Very helpful and achieved exactly what we wanted.

15 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Well laid out store with lots to choose…

Well laid out store with lots to choose from. Staff were very polite and informative on product range.

12 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

What an amazing review, thank you so much for taking the time to write this 😊

Beoordeeld met 5 van de 5 sterren

Very helpful

Yes Liam was very helpful in us choosing our settee

14 februari 2026
Logo Sofology - Cheltenham

Antwoord van Sofology - Cheltenham

We are pleased to hear this Mark.

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