Sofology - Dundee Reviews 2.339

Great product, great choice. Derek was very helpful guided us through the whole process.

I am a pensioner and am cautious about spending. I was advised by a salesman where the bargain sofas were. I talked to another customer who said ask if delivery would be free as she had negotiated with them for this. She joked with the salesman to offer me this.
Never saw a sofa but as I was leaving the salesman said if you can afford that coat ( I was wearing a long north face coat ), you can afford delivery. How dare he!!!!
The reply from sofology has an e-mail address. I typed a message to them, it was then returned, I was advised this e-mail does not exist. Oh dear, what a company. I replied saying I do not have any problems with their merchandise, just that salesman. Other salesman at sofa companies beside sofology were disgusted by his comment One salesman said it could have been a xmas present. I feel he was showing off to his colleagues as they were all together when he said it, all of them sniggering. How intimidating was that to a single female?

The salesman was helpful but not pushy

My wife and I had a really pleasant visit to Sofology in Dundee. We were after a new sofa bed. We met Karen who patiently showed us all the sofa beds available and we chatted and asked questions about each of them and she was very knowledgeable about the products available.

After looking at them all we ended up buying the first one we saw.

It’s a lovely Portabelo sofa bed, very comfy and a great price.

Staff are taking the time to train youngsters

The purchase of our sofa was a hard one due to size constraints but Brian helped us to find a solution for the space. Very helpful on the two occasions we visited the store

Karen was helpful without being pushy, answered our questions and gave us the e required information to make a decision.

Our salesperson Derek was very knowledgeable, helpful and down to earth, gave us time and space to discuss and try out lots of sofas before we found the perfect one.

We had a great experience at sofology where they could not have been more helpful. This is our second sofa order with them and we’ll be back again.

The lady in the store was so helpful and kind… A+++ service

Extremely helpful sales person no rush whatsoever

First class given time to make up our mind no pressure from sales staff and all items explained

The member of staff we dealt with, Cameron, was friendly and extremely helpful. Cameron was knowledgeable about the products and able to answer all of our questions. The process was quick and simple and we look forward to the delivery of our sofa.

Sales advisor was very patient and provided good information about the products.

Went to a few sofa shops had a sofa from sofology before had a look about Matt helped us he wasn't pushy left us to have a look about them answered all our questions picked our sofa so just on the countdown now

Professional and honest advice communicated in a friendly manner.
Great selection.

Karen introduced herself and explained how Sofology works as we've never shopped there before. Karen was lovely, friendly and knowledgable. All our queries about dimensions etc were answered. Not once did we feel pressured or harassed but equally never once did we have to search for help. This helped us relax and feel at ease to browse and try different sofas. We found what we've been looking for,that we didn't find in other stores. Approached Karen and she went through everything about the purchase and about the extended warranty and cleaning kit.Could not have asked for a lovelier assistant than Karen, she is a gem.