Kabir was top notch! Felt welcomed and appreciated the assistance in choosing our new sofa collection, after visiting the store a few times prior. Very pleased with our choice and with the overall s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie232 Great Cambridge Road, EN1 1SQ Enfield, GB
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Lees wat reviewers zeggen
Welcomed with open arms, not being rushed or someone hawking you to make a purchase. We shopped at the Enfield branch, also visited the other 2 furniture shops adjacent. Went back to sociology ne... Toon meer
Bedrijf heeft geantwoord
A warm, welcoming and calm experience. A tailored experience, knowledge based without any hard sell. Thoroughly enjoyable! Whilst I could have made the purchase online, there are some experiences I fe... Toon meer
Bedrijf heeft geantwoord
We was greeted with a smile and wasn't hassled. We was shown other furniture to try but not push upon into making a choice. We were told all the t&c before we made our purchase. More than happy to r... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
232 Great Cambridge Road, EN1 1SQ, Enfield, Verenigd Koninkrijk
4,8
Uitstekend
3K reviews
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Good customer service from Tom
21 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you for your review. Another great review for Tom, we will make sure to pass this on! Have a nice day.
Diana assisted me to find a settee of…
Diana assisted me to find a settee of choice within my price range. I was very pleased with the service and purchase.
24 november 2025
Antwoord van Sofology - Enfield
Thank you for your feedback. We're glad Diana helped you find the perfect settee within your budget and that you were satisfied with both the service and your purchase.
Your satisfaction matters to us, and we hope to see you again soon at Sofology Enfield. If you have any questions or need assistance, please reach out.
Antwoord van Sofology - Enfield
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly. We hope you found the perfect sofa! Have a great day 😊
Antwoord van Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
I was very happy with the way your…sales man
I was very happy with the way your sales man treated me. He listened to what I wanted due to my back problems and my pet scratching on the furniture so he directed me to a sofa that met my requirements
19 november 2025
Antwoord van Sofology - Enfield
Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.
Antwoord van Sofology - Enfield
Thank you for choosing Sofology!
Very relaxed experience
It was great to be able to browse the store without constant monitoring. We felt relaxed and able to make a decision when we were ready.
21 november 2025
Antwoord van Sofology - Enfield
Thank you for sharing your experience! We're glad you enjoyed browsing our store at your own pace and felt relaxed. Our team aims to create a comfortable shopping environment, and it's great to know it helped you decide when you were ready.
We appreciate your feedback and perfect rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Enfield soon!
Adam was extremely helpful and…
Adam was extremely helpful and welcoming. He showed great patience throughout and made the whole experience smooth and comfortable. A truly great employee thank you, Adam, for your excellent service!
20 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful staff …
Very pleasant young lady take our order she was helpful and efficient
19 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
No support offered when needed
I have purchased a four seat and a two seat sofa, after two months wait, they attempted two failed deliveries as the four seats sofa does not fit in the lift or stairs, however as a customer I liked the sofa and bought it, but the sales Pearson did not mentioned anything about the four seats sofa that it will comes in one massive peace? Even though I did give them my address that I live in a flat? Sofology sales manger Adam and their customer service Brat neither of those took any responsibility instead suggested to send the four seats sofa to be split which means I need to pay even more money upfront, otherwise they will not process my order and it will take up to 13 more weeks to arrive.
20 november 2025
Review zonder uitnodiging
Antwoord van Sofology - Enfield
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
Easy going
Very nice staff was helpful answered all the questions I had to ask. Would definitely recommend to friends and family.
20 november 2025
Antwoord van Sofology - Enfield
Thank you for sharing your experience! We're glad our staff could assist you and answer your questions. Your recommendation to friends and family is greatly appreciated, and we're happy you had a positive experience at Sofology Enfield.
We look forward to welcoming you back. If you need anything else, please reach out.
An impressive personal experience.
Adam the store manager was absolutely brilliant. He was knowledgable, helpful and worked hard to find the CORRECT reclining sofa for us. We returned the next day and put him through another hour or two of, what to us was hard work, to him seemed a pleasure. We were very happy to give Sofology the business. The store is well stocked, tidy and in immaculate condition.
19 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Fantastic - thank you Chanice
Fantastic, stress free experience from start to finish, and I’m really happy with my purchase. Thank you to Chanice for being so helpful and making everything effortless.
18 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Sofology is an excellent choice for…
Sofology is an excellent choice for those seeking stylish, durable, and comfortable furniture. With a strong emphasis on quality and aesthetics, it’s ideal for customers willing to invest in long-lasting pieces. While there’s room for improvement in delivery and communication, the overall experience is highly satisfactory.
Highly recommended for Quality-conscious buyers looking for modern and customisable furniture.
9 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Polite and informative
8 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review!😊
Great service
We purchased two sofas and a chair and our salesman was Raj. He provided a great service, was professional and friendly.
1 november 2025
Antwoord van Sofology - Enfield
Thank you for sharing your experience! We're glad to hear you're happy with your new sofas and chair. It's great to know Raj provided excellent service during your visit to Sofology Enfield. We appreciate your feedback.
If you have any questions or need assistance in the future, please reach out. Enjoy your new furniture!
Pleasant purchase
Good product knowledge with no questions left unanswered. Happy with the variety of options available hence the purchase was made
9 november 2025
Antwoord van Sofology - Enfield
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Excellent customer service from Adam
Excellent customer service from Adam, so attentive and helpful. Really went out of his way to help us find what we needed.
Amazing!!
9 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you so much for taking the time to leave a review.
Adam the store manager served us and…
Adam the store manager served us and helped us to pick the sofa we was after. Thanks for the great experience.
9 november 2025
Antwoord van Sofology - Enfield
Hi there, thank you so much for taking the time to leave a review.
Antwoord van Sofology - Enfield
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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