Sofology - FarnboroughReviews 

2.948
TrustScore 5 uit 5

4,8

Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB


We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Wonderful customer service with a knowledgeable saleswoman who took time to understand my requirements and and offered me options suited to me. She took time to explain everything and answer all my q... Toon meer

Beoordeeld met 5 van de 5 sterren

They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Zitbankenwinkel
  2. Meubelaccessoires
  3. Meubelwinkel
  4. Woonwinkel
  5. Woonkamermeubilairwinkel
  6. Stofferingszaak

Geschreven door het bedrijf

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contactgegevens

  • Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Verenigd Koninkrijk

4,8

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(2.948)

18.606 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service!

I had a good experience from the Farnborough store. Sakila looked after me, answered all my questions and helped me make an informed decision. Highly recommended!

22 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Beoordeeld met 4 van de 5 sterren

Very attentive

Very attentive , helpful and pleasant staff.
only one small hiccup , when asked to demonstrate a multi item lumbar chair it failed to operate.

21 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you so much for your lovely feedback - we’ll pass this on to the team, they’ll be so pleased! We’re sorry about the chair not behaving itself during the demo, but we really appreciate you flagging it and hope to welcome you back soon!

Beoordeeld met 5 van de 5 sterren

Barry was fab

Barry was fab! Very helpful but also gave us space to wonder. He told us about the clearance section which we ended up getting our sofa set for less then £900 all in!

21 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Great range of options

Great range of options, massive deals and perfect customer service!
We went in to buy a sofa and bought two!

21 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Beoordeeld met 1 van de 5 sterren

Worst experience ever

Worst experience ever. No option to speak to a superior after calling numerous times. They kept my credit note and gave me 7days to use it (where i'd have to be in a store, call their customer support team, which they then issue a ticket for another customer support team member to call me back within 48 hours) basically, i'd have to live in that store or quit my job as i'd have to be back in the store when deciding on a simple footstool! I was told you have to add extra, such as delivery and insurance that i did not want. I was happy to pick up the footstool from the store, while i was there. They don't give you your credit note back, it's simply held, to try to force you to buy quickly and more from them. Will never shop Sofology. I almost did that mistake once.

11 februari 2026
Review zonder uitnodiging
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi Senada, please send over your order details and we will take a look at your order.

Beoordeeld met 5 van de 5 sterren

Lovely sofas

We found the sofa that we looked for a while, Shakila was very helpful through financial process, she made it very easy. Highly recommend Sofology - Farnborough store and the team.

14 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Shakila and that you would recommend us! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Great

Purchasing was great.

21 januari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Beoordeeld met 5 van de 5 sterren

Service was excellent very friendly and…

Service was excellent very friendly and helpful gentlemen called Abdul he helped us through out.

15 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you for your review. Another great review for Abdul, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Helpful

Friendly chap

15 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Evan 5*

Evan was very helpful and knowledgeable, we were unsure on the exact layout that we wanted and he was very patient and helpful.
Made the while process very simple, would definitely buy from again.

14 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Evan. Have a great day 😊

Beoordeeld met 5 van de 5 sterren

Highly recommend.

Lots of choice and saleswoman was very helpful and informative. Sofas arrived as expected and all good. We have used Sofology before and have not been disappointed.

5 juli 2025
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Beoordeeld met 5 van de 5 sterren
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Beoordeeld met 5 van de 5 sterren

Charlie who served me was very helpful

Charlie who served me was very helpful
Showed me exactly what I wanted and was extremely efficient and explained all I needed to know.
Bought the sofa bed and very happy

10 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you for your review. Another great review for Charlie, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Took the time however no pressure

The gentleman we dealt with put us under no pressure. He explained everything to the right level of detail and we are really pleased that we have a high quality sofa at a reasonable price.

10 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

What an amazing review, thank you so much for taking the time to write this 😊

Beoordeeld met 5 van de 5 sterren

Knowledgeable salesmen

Knowledgeable salesmen, friendly but not pushy. We love our leather recliner. Quick delivery slot. The delivery men were also very friendly.

4 november 2025
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, I am very pleased to hear that you are enjoying your new furniture and that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback and we hope to see you in the future!

Beoordeeld met 5 van de 5 sterren

Great Service and Experience

We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patient and even took the time to make us coffees! Couldn’t have asked for better service—thank you, Barry!

7 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.

Beoordeeld met 5 van de 5 sterren

Charlie made the whole experience…

Charlie made the whole experience really easy. My partner and I have just bought our first house and we were really excited to go sofa shopping, Charlie listened to us, answered all the questions we had in great detail and we felt he was honest with all his answers.
We also spoke to Candance when we first went in to look at sofa’s who was also great. Highly recommended sofology!

7 februari 2026
Logo Sofology - Farnborough

Antwoord van Sofology - Farnborough

Thank you for taking the time to leave a 5-star review!😊

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer