Sofology - Norwich Reviews 

Mark was the person to support us to buy the sofa, and made our experience very positive and easy to complete. Highly recommended.

Helpful and courteous staff, offered advice when asked for.

Mark was extremely helpful in every way - taking us through various options thoroughly and in a very friendly manner. Much appreciated.

Great customer service. Mel was extremely knowledgeable and offered great guidance, taking the time to explain everything about our purchase. He was thorough, professional, and attentive throughout. We left very pleased to have found exactly what we wanted.

The sales personnel were really knowledgable about their product and were not pushy. The quality of the product was excellant and our sales consultant Marcus Batch completed our purchase explaining everything to us enabling us to sign in confidence.

Listened to all our requirements.

Declan greeted me on my 1st visit to the store I knew already what I wanted so he talked me through everything and reassured me from start to finish!
Had a few nightmares on day 1 due to my own fault for not measuring the space for the sofa! 2nd day i visited declan and told him I've made a mistake the sofa will b 2 big I need 2 go for the smaller version! Although this was a little complicated at 1st the monies was transferred over to the new sofa!
Thank you so much for your help and understanding! Now all I gotta do is wait for the sofa to arrive!

1 happy customer and a daughter who swindled an electric chair 💺 added to package!! Hahaha thank you again!
Highly Recommend 🌟🌟🌟🌟🌟

I had a fantastic experience at Sofology Norwich, mainly thanks to Marcus Batch, who was my sales consultant. From the moment we started speaking, he was friendly, professional, and extremely helpful.

Marcus took the time to understand what I was looking for, explained all the options clearly, and guided me through the process without any pressure at all. His knowledge and honest advice really helped me make the best choice, and I felt confident and reassured throughout.

Outstanding customer service and a genuinely positive experience. Marcus is an excellent sales consultant and a real credit to Sofology. I would highly recommend both him and the Norwich store.

Marcus, the sales assistant was great. Let us look around at our pace before he approached us and was extremely pleasant. Very helpful and not pushy at all. Gave us all the information we needed. Came back the following week, sought him out and bought a sofa. Great job from him, well done.

Staff are helpful but not overbearing, the sofas in the shop are probably the best around, all very different some ultra modern and some very traditional

Went to the Norwich branch and Mark was an excellent representative.
He showed and explained to me the different sofas I was interested in.
Even gave my 3 year old a balloon to keep her occupied.
The sofas are of great quality and comfort and Mark helped me choose the one I needed.
Great service
Thank you
Mohamed.

Thank you to Laura from Sofology Norwich, was so friendly and helpful! 10/10 service:)

A very relaxing experience with all points explained and acted upon. This is the second pair of sofas we have ordered from Sofology and the first pair are still going strong. Mel was most helpful. Thank you. Can’t wait.

Our sales person was Marcus, he was extremely knowledgeable and very helpful. No hard sell, didn’t feel obligated to buy.

Great service from the local store when ordering a sofa. Very helpful and knowledgable staff.

Informative sales people, but no hard sell

Declan at Sprowston was so informative & took the time to explain options, product information, offered coffee, always goes down well with me.

Wide choice of sofas in a pleasant environment where we were not hassled.During our two visits we were served by Mel and? John who were both very knowledgeable and helpful.

Very good customer service from Mel Stevens. Felt very welcomed. Top salesman. Very knowledgable and advisable. Covered all areas about our purchase. Walked away very happy and found what we were looking for.

Lovely experience and looked after by Mark, we purchased from your previously for our holiday let properties along the Norfolk Coast and will continue to do so as we grow our portfolio.

Many thanks

Christopher & Christine
The Charles Elliott Property Co.