Sofology - Reading Reviews 2.309

Had a great afternoon choosing our new sofas with Sarah. She was really helpful and patient, thank you so much Sarah.

Friendly member of staff who wasn’t pushy and gave us time to decide.

Amber made us feel at ease, after finding the sofa and armchair that we felt would give us everything we need for comfort in our home we found it a really pleasant experience. Amber was in my opinion, an amazing salesperson, knowledgeable great personality and the patience of a saint a huge difference from other salespeople we had met in other furniture shops, she spent a lot of time with us and helped us make the right choice in explaining all aspects of the furniture with an in depth understanding of how sophology had developed such a top of the range latest furniture on feedback from their customers.
We can’t wait for our sofa and armchair to arrive, but the fact that we know everything about them and spent a very comfortable time trying them out in the store is a bonus because we know we have bought a superb product

Lovely friendly shop,
No pressure and was very relaxed made us feel very welcome.
Was great staff members and we bought our sofa :)

Salesperson was great, very knowledgable.

Enjoyed my sofa shopping experience with Sofology, I went three times to whittle down which one I wanted and every time the staff were welcoming and friendly, offering me a cup of tea while I sat on sofas to find the right one. Amber and Faran in particular were really good. They don't work on commission so I was sparred the sales pushing tactics, which made the experience better. I felt they worked with me to find the right sofa. Would recommend.

Amber was friendly and very helpful. She explained everything clearly and was very informative, in a relaxed atmosphere. We found her description of the care and maintenance of our new sofa to be very useful.

Amber was fantastic
Really understood to our needs

Staff were very friendly and helpful. Furniture is lovely and not too expensive

Very helpful and knowledgeable and most importantly , not pushy - a real pleasure to deal with the team at the Reading branch

Everything was very clear and the options were laid out for each sofa. The variety of colours and styles were very helpful in choosing exactly what we needed.

Yasser was fabulous and focused on finding the right product for us rather than upselling or being pushy. Excited to receive our sofa!

Ali, at the Reading store, was extremely helpful and knowledgeable on the Sofology products that aligned to our requirements.

The sales guy was very helpful and talked on a personal level.

The customer service was impeccable. Sarah and Farhan were so helpful and gave great advice. We really appreciated their guidance and kindness, especially as we were the last customers of the day! They didn't rush us, provided all the information we required and left us feeling very happy and satisfied with our purchase.

The staff were on hand straight to let us know a few bits and pieces and the left us to browse which worked really well.

They weren’t pushy sales people like some other shops, which makes you then feel more comfortable in store

Knowledgable staff and good customer service.

Really helpful, knowledgeable staff. No pressured sale.

Over all explaining the product is very nice

A great service buy your team