No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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Lees wat reviewers zeggen
Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.
Bedrijf heeft geantwoord
Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... Toon meer
Bedrijf heeft geantwoord
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, Verenigd Koninkrijk
4,9
Uitstekend
2K reviews
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Antwoord van Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
No Pressure Sales and very pleasant staff.
We got to take our time to decide what we wanted without being pressured by staff.
Justin was excellent and not pushy at all. The staff made the whole experience pleasurable. Thankyou
31 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Fran was very patient and informative
Fran was very patient and informative, really helpful with our order.
30 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Excellent service from Rugby store…
We went to the Rugby Sofology store to buy 2 armchairs. We had excellent service from the shop assistant Lloyd who was friendly, knowledgeable and extremely helpful. We bought two Keswick armchairs in Capital Ecru fabric. We’re now waiting for delivery.
26 augustus 2025
Antwoord van Sofology - Rugby
Thank you so much for taking the time to share your wonderful experience at our Rugby Sofology store.
We are committed to ensuring our customers have a seamless experience from purchase to delivery, and we are excited for you to receive your new armchairs soon. If you have any questions or need further assistance while you wait for delivery, please don't hesitate to reach out.
Thank you once again for your kind words and for choosing Sofology. We look forward to serving you again in the future.
Very informative with friendly and…
Very informative with friendly and knowledgeable staff, Jason
26 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review!😊
Honest, relaxed and good value
We had a pleasant and easy purchase of some new furniture. We felt at ease looking around the showroom with no pressure. Lisa was a wonderful help and talked us through our options- which actually saved us money! The whole process was relaxed, friendly and simple. We will be recommending and returning!
25 augustus 2025
Antwoord van Sofology - Rugby
Dear Mrs. Sharron James,
Thank you so much for taking the time to share your wonderful experience with us! We are thrilled to hear that your visit to our showroom was pleasant and that you felt at ease while exploring our furniture options. It's fantastic to know that Lisa was able to assist you effectively and help you find the perfect pieces while saving you money.
We strive to create a relaxed and friendly atmosphere for all our customers, and your feedback reassures us that we are on the right track. Your recommendation means the world to us, and we look forward to welcoming you back to Sofology Rugby in the future.
Excellent experience
Was treated with respect, very helpful and knowledgable.
Explained the process, and helped with making the right choice of sofa for me
25 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwoord van Sofology - Rugby
Hi there, thank you for your review. Another great review for Bart, we will make sure to pass this on! Have a nice day.
The Sofologist was exceptional!
The Sofologist - Bartosz Tarka, was the reason for us eventually placing an order. We experienced the best customer; he was so friendly, jolly and patient through me and my partner's debates and lengthy time taken to make our decision and even changing our mind on the model we wanted. He never once pushed us towards a sale, answered all our questions, offered different suggestions to make it work for us by understanding our space, lighting etc.
Honestly the quality of the sofa will speak for itself once its delivered. I switched to Sofology from DFS, who offer no discounts, freebies or anything compared to DFS, and my reason for this is because of the designs and quality but what made me finally order was Bart.
24 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very good experience Very helpful staf…
Very good experience Very helpful staf fran explain everything
21 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Rugby branch, great service.
Jason from the Rugby branch was really helpful. He answered all our queries, and did not pressure us. He completed our sale really quickly, and we left happy.
17 augustus 2025
Antwoord van Sofology - Rugby
Thank you for your wonderful feedback! We're delighted to hear about your experience at Sofology. We appreciate your kind words and look forward to seeing you again. If you need anything in the future, please reach out.
Bart was very helpful and explained…
Bart was very helpful and explained everything thoroughly and honestly. He was very personable and friendly.
17 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Best possible sales approach.
Staff were very friendly and none of the typical follow you around like in other stores.
when dealing with you they are very informative and helpful with detailed information and none of the pressing you to buy into more products you don't need are want.
Appreciate all of your support and great service Bart, Top man!
26 juli 2025
Review zonder uitnodiging
Antwoord van Sofology - Rugby
Thank you for sharing your feedback! We're delighted to hear you had a positive experience at Sofology Rugby. Our team aims to create a welcoming environment, and it's wonderful to know Bart and our staff met your expectations.
Your kind words and perfect rating mean a lot, and we'll pass along your compliments to Bart. We look forward to welcoming you back for your furniture needs.
Antwoord van Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Friendly helpful staff.
From the time we arrived in store we were told we could browse at our leisure. We were not hassled at any point but the staff, Fran,Lloyd and Jason were there if we needed to know anything and were helpful and friendly.
10 augustus 2025
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Antwoord van Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Antwoord van Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very helpful
Very helpful, knowledgeable and friendly staff. A very positive and extremely pleasant experience.
31 juli 2025
Antwoord van Sofology - Rugby
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Clean and well presented store
Clean and well presented store. The staff were friendly and not pushy.
We were buying a chair for my brother who has learning difficulties and mobility issues and he can become easily overwhelmed.
The sales person, Bart, was extremely helpful and took time to go through everything and make my brother feel comfortable and cared for as a customer.
Absolutely the best service.
28 juli 2025
Antwoord van Sofology - Rugby
Thank you for this amazing review, we are really pleased that your brother felt comfortable in our store.
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