The advisors in the shop were spot on especially the guy who was assisting my husband and I. He advised us in how to look at colours and how to place the swatches so we got the best view. Really impr... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieThe Peel Centre, Great Portwood Street, SK1 2HH Stockport, GB
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Lees wat reviewers zeggen
The guy helped from walking into the store shown us all the sofas that would fit our space his manner was very pleasant and relaxing......and when we made our decision and went back to purchas... Toon meer
Bedrijf heeft geantwoord
We went to the Stockport branch and there were no sales pressure as in other retailers and the sales person that dealt with us a lady called Paris was so professional and polite it made the whole pro... Toon meer
Bedrijf heeft geantwoord
The staff members were excellent. Open, friendly and good humoured. There was no unnecessary pressure to buy. Various payment options were discussed and my wife and I left the store looking forward to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
The Peel Centre, Great Portwood Street, SK1 2HH, Stockport, Verenigd Koninkrijk
4,8
Uitstekend
2K reviews
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Store was set out excellently,
Store was set out excellently,the
salesman wasn't pushy and he was very informative and took pains to explain everything
31 december 2025
Antwoord van Sofology - Stockport
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Paris at the stockport branch was…
Paris at the stockport branch was extremely helpful and we would recommend using sofology to make your sofa dream come true. Thanks again.
3 januari 2026
Antwoord van Sofology - Stockport
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Jeremy was a great help
3 januari 2026
Antwoord van Sofology - Stockport
Hi there, thank you for your review. Another great review for Jeremy, we will make sure to pass this on! Have a nice day.
Exceeded expectations!
Called in at the Stockport store on the Saturday. Chris was excellent, helping us to meet our specific requirements, guiding us through all the available options.
Returned the following day after checking sizes etc. before confirming with Chris that we wished to proceed.
Chris transferred us over to Paris, who settled my wife with a cup of tea, before progressing the order.
We were happy to add the extended warranty after it was fully explained and took advantage of the 0% finance available.
It was a pleasure to use Sofology Stockport.
3 januari 2026
Antwoord van Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review!😊
Raff was very helpful when ordering my…
Raff was very helpful when ordering my new sofa, top man
3 januari 2026
Antwoord van Sofology - Stockport
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience.
Good shopping experience.
Salesman answered all our questions. No hard sell. Was polite and helpful. Good range of products available.
28 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofas from…
Amazing company got our old sofa from there 10 years ago just got a new one from there Saturday very friendly staff and didn’t bother me when looking definitely recommend them.
27 december 2025
Antwoord van Sofology - Stockport
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sarah at Stockport was great and met…
Sarah at Stockport was great and met our needs.
29 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Sarah was so helpful
Sarah was so helpful, very polite and couldn't do enough for me, would highly recommend your store 👌
29 december 2025
Antwoord van Sofology - Stockport
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
This company is incompetent
This company is incompetent, we have had serious issues with our order and are still waiting for them to contact us nearly 20 days later. No sofa for Xmas despite their guarantees. Order with extreme caution , and pray you don't have a problem, they will not help you.
23 december 2025
Review zonder uitnodiging
Antwoord van Sofology - Stockport
Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.
Excellent service. Gorgeous sofas
After ordering my sofa I read some reviews. Honestly I was worried! But it was a very smooth journey - arrival was within predicted time even though it was Christmas. Delivery was great and sofa is perfect! Communication was excellent
21 december 2025
Review zonder uitnodiging
Antwoord van Sofology - Stockport
Thanks for this fabulous review. We appreciate you sharing it with others!
Great saleswoman sarah explained…
Great saleswoman sarah explained everything we needed to know 10 out of 10
14 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you for your review. Another great review for Sarah, we will make sure to pass this on! Have a nice day.
Fantastic staff at Stockport branch…
Fantastic staff at Stockport branch nothing too much trouble.
Thank you to the lady and gentleman at Sofology will definitely recommend you to friends and family.
12 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent Service from Paris
I recently purchased a sofa and was served by Paris, who was absolutely fantastic from start to finish. She was incredibly approachable, polite, and made the whole process so easy. Her customer service was genuinely outstanding — nothing was too much trouble, and she made sure I had all the information I needed without any pressure.
9 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Left to browse in comfort, but staff available for advice etc.
Lovely clean well set out shop. Staff very helpful without being pushy. On first visit was helped by Maria who answered all of my questions. When I returned a few days later she remembered me, the sofas I was interested in and our conversation. Maria explained the whole process from ordering to delivery and everything I needed to know very plainly. I ordered the sofas and am now looking forward to receiving them.
4 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review!😊
Really helpful staff
Really helpful staff. No hard sell!
Paris was extremely helpful and polite and friendly!
30 november 2025
Antwoord van Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Customer service was excellent.
Customer service was excellent.
The member of staff was very professional explaining all about the product we bought
30 november 2025
Antwoord van Sofology - Stockport
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Looked after by Paris and Gemma
Looked after by Paris and Gemma. Both very helpful and knowledgeable.
Excellent experience.
1 december 2025
Antwoord van Sofology - Stockport
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofa Purchase
Everything went smoothly whilst ordering our new sofas. We had time to decide what we wanted and all of the questions that we had we answered.
25 november 2025
Antwoord van Sofology - Stockport
Hi there, thanks for your 5-star review, we really appreciate the feedback!
The not sold 5 week delivery
We have been waiting for a delivery for nearly 10 weeks on a sofa that was no more than 5 weeks delivery when in store
Trying to get to someone for an answer is almost impossible
The standard answer is someone will get back to you in 72 hours
1 september 2025
Review zonder uitnodiging
Antwoord van Sofology - Stockport
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
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