Aida, our consultant, took the time to truly understand what we were looking for. It felt like she was genuinely invested in helping us find the ideal solution. Her guidance made what could have been... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieC2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB
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Lees wat reviewers zeggen
Our initial visit was relaxed with an introduction from staff on how to navigate the store and options. No pressure whatsoever and noone following us around. Were free to look and explore at our leis... Toon meer
Bedrijf heeft geantwoord
I enjoyed my visit to the Loanhead branch with my son and daughter looking for a new sofa Normally I kinda hate going into these places I find they follow you about and ask you questions and so... Toon meer
Bedrijf heeft geantwoord
The sales person we delt with was Colin. He was most helpful and knowledgeable regarding our choices for our new living room seating. He made us feal very relaxed and he was also very patient. So a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contactgegevens
C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Verenigd Koninkrijk
4,9
Uitstekend
4K reviews
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Excellent assistance
I thought the help we received and the product could not have been better. Aida was a delight and was very well informed about the stock. She was even able to guide us when we couldn't find our way out of the store!! LOL.
2 januari 2026
Antwoord van Sofology - Straiton Edinburgh
Thank you for sharing your experience Margaret :-)
Antwoord van Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great service and informative
2 januari 2026
Antwoord van Sofology - Straiton Edinburgh
Thank you for choosing sofology!
Very helpful advice
Very helpful advice. Explained how sofa cushions and seating was manufactured and also provided details about cleaning. Also showed me a variety of chairs when the one that I was looking for was only available online.
27 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer service
The customer service that we received was absolutely excellent! Steven was friendly and helpful (but not pushy) and the fact that we could pay a deposit and do direct debits for the rest made our new sofas much more affordable. Would highly recommend.
3 januari 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Antwoord van Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for your review. Another great review for Aida, we will make sure to pass this on! Have a nice day.
Antwoord van Sofology - Straiton Edinburgh
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Harrison your sales person was First class i doubt i would have purchased anything if it were not for him
Harrison your sales person was. informative upfront and knowledgeable
2 januari 2026
Antwoord van Sofology - Straiton Edinburgh
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Straighton, Edinburgh
The guy that delt with us was easy to get on with ,knowledgeable and did not pressure us at all , was actually enjoyable experience
28 december 2025
Antwoord van Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience
Great experience, no pressure, Steven was really friendly and helpful.
30 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Helpful staff
Jonathan was extremely knowledgeable and helpful without being pushy and over bearing. Would definitely recommend.
30 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Harrison was great
Harrison is a lovely guy who helped us the whole way through with our new purchase. Excited for it arriving!
30 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hi there, thanks for your 5-star review, we really appreciate the feedback 😊
There was no pushing to buy
There was no pushing to buy, the sales man was extremely helpful in advise about leather colours being slightly different in show room compared to in house.
27 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great experience
Great experience, Colin went through everything that our couch offers, he took time to explain fabrics, help us choose between a 2 or 1 seater to accompany our main couch. He helped with the colour choice. Nothing was too much of an issue
29 december 2025
Antwoord van Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Lovely staff
Tonia was great. So helpful and friendly. She was happy to talk through all the options, let me play around with the sofas to get a feel for them.
All the staff were really knowledgeable and able to answer all questions I had.
27 december 2025
Antwoord van Sofology - Straiton Edinburgh
Thanks you for your 5 star review. 😊
The importance of a good sales person
The sales person Harrison was great showed us different fabrics asked us about room size what would we be putting where informed us on parts of the settee would fit our room shown us what the settee will look like on his tablet all n all a very good sales person came away looking forward to my settee arriving .
26 december 2025
Antwoord van Sofology - Straiton Edinburgh
Thank you for awarding us 5 Stars :-)
Johnathan
Johnathan was very helpful assisted us through the whole process explained all the extras we could purchase from cleaning kit to extra care protection very pleasant experience thank you Johnathan
27 december 2025
Antwoord van Sofology - Straiton Edinburgh
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Customer service
Sales staff were second to none.
I would happily recommend sofology to family and friends
26 december 2025
Antwoord van Sofology - Straiton Edinburgh
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
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