Sofology - Wednesbury Reviews 

I liked the fact we were not harassed on entering, but when asked for help, it seemed above them as they all looked at each other, deciding who should come.

I’m very pleased with my service very helpful. Explained everything in detail details.

Friendly and not pushy. Tended to allow you to browse the shop and willing to help when required.
Better range and quality product than from other outlet's.

We’ve just left the store after buying a new chair for my dad. By far the most amazing staff and atmosphere of all of the stores, we visited them all! Patrycja was brilliant, so helpful and took extra time to make sure my dad was happy with everything and able to use the technology. All of the staff were helpful and approachable without ever feeling pushed, harassed or hovered over.
We will be back when it’s time for our next sofa! Thanks

I have already completed a review and submitted it. We are extremely happy with staff, service and overall excellent experience 😀

Very clean store, welcoming sofologist who helped me find the sofa I'd seen on the website. Explains all options in the range and was very knowledgeable, no pressure at all to purchase anything

We had a fantastic service from Yameen at Sofology. He was very friendly, helpful and patient with us whilst we decided between two sofas we liked and the colour we wanted. He was also very knowledgeable and answered all our questions. He offered us lots of different options and went through different payment plans available. He gave us ample time to decide and never rushed us. He is a credit to the Sofology team.

Staff were very informative and also gave us time to think about our choice. There was no pressure on us to purchase which was very reassuring

We were greeted in a friendly manner and helped through the purchase by Abs in the Sofology Wednesbury store. The transaction was pleasant and seamless.

The agent was brilliant, gave us space to decide. No pressure to buy the items. I think his name was Harrison. He was great.

We weren't hassled by pushy sales people as soon as we entered the store.
This was in stark contrast to the 4 other furniture stores we visited that day.

Your staff were knowledgeable and listened to our situation before suggesting solutions.

We were treated with courtesy and consideration. |As a result we placed an order for a higher spec sofa that we originally had budgeted for

Assistant very knowledgeable and helpful, prepared to spend time finding out exactly what I want

The Sales person (Abs) was very patient with us and listened to us. Sale process was quick and smooth. Very happy.

The member of staff who served us was brilliant. His product knowledge was faultless - well done to the company training programme. His enthusiasm for the product quality convinced us to buy.

Harrison was great throughout. Very honest during discussions and decision making.

The service

Customer service and knowledge was brilliant with no pressure to buy or make a decision

The process was made easy by clear communication. Engaging with individuals that clearly have a passion over what they sell made the process easier. I found the individual I dealt with very effective listeners and answered questions in a clear concise manner. Job well done!

No hassle, great customer service and friendly staff. Great experience 👍

Patty was extremely helpful, she assisted myself with getting the right design to what I had pictured, she was very professional and made me feel comfortable throughout the whole experience