Kika Usa Reviews 

551
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

YOUR COMPANY KIKA USA HAS BEEN AN EXCELLENT SUPPLIER FOR ME. WE HAVE BOUGHT SEVERAL TIMES WITH NO PROBLEM, WITH VERY INTERESTING PROMOTIONS AND GOOD DISCOUNT PRICES. THIS LAST TIME WE HAD AN INCONVENI... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve been feeding this dog food to my pups, and they absolutely love it! The ingredients are great, the quality is consistent, and even my picky eaters finish every meal. I’ve noticed healthier coats,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the products, and couldn't resist one of the cups and bags. I use the wire shampoo and conditioner on my Sealyham with lovely results and recently converted my mobile salon to exclusively Tauro... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

out of stock on recurring order - no prior notifcation - over charge need to be corrected - al fixed now - but after years with your company am a bit surprised still a fan - just dissa... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Dierenverzorgingswinkel

Over Kika Usa

Geschreven door het bedrijf

KIKA USA– Trusted Pet Care, Backed by 40 Years of Expertise
At KIKA USA, we bring nearly 40 years of dog breeding and pet care expertise to every product we create. Founded by renowned breeder and pet care specialist Janita J. Plunge, our mission is to enhance pets’ health and happiness with science-backed nutrition and grooming solutions.
Shop now
Blog
Our story
Loyalty
Our signature brands include:
🐾 Nature’s Protection Superior Care – Premium pet food designed to support health and reduce brown tear stains.
🐾 Tauro Pro Line – Professional grooming products for a healthy coat and skin.
🐾 Misoko – Innovative pet accessories, including washable diapers, pee pads, and toys.
Every product is carefully developed, tested, and trusted by pet professionals. Experience the difference of superior pet care—because your pet deserves the best! 🐶🐱
⭐ Shop with confidence & join our pet-loving community today!

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

551 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(551)

266 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

We love the everything here so much

We love the brand so much. You can tell a premium quality. The grooming kit bag is amazing, it has a lot of pockets inside. And very stylish the coconut balm for his nose and paw has a nice smell and it has natural ingredients. We also have the dental sticks. It has natural ingredients as well.

11 juni 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We are happy that you like our products!

Beoordeeld met 5 van de 5 sterren

Love these shampoos!!

Love these shampoos!!! My cocker’s coat has never looked better!!

9 juni 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We are happy that you like our products!

Beoordeeld met 1 van de 5 sterren

good product but no customer service…

good product but no customer service its horrible trying to get some help

18 juni 2026
Review zonder uitnodiging
Logo Kika Usa

Antwoord van Kika Usa

Hello,

We would like to inform you that we have responded to your inquiries.

We apologize that we were not able to assist you sooner.

Beoordeeld met 5 van de 5 sterren

Everything we ordered arrived in…

Everything we ordered arrived in perfect condition and was shipped so quickly

19 mei 2026
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Antwoord van Kika Usa

Thank you for your kind review! We're delighted to hear that everything arrived in perfect condition and that you were happy with the delivery speed. Providing a smooth shopping experience for both our customers and their pets is always our goal. We truly appreciate your support and look forward to serving you again soon! 🐾😊

Beoordeeld met 5 van de 5 sterren

Happy that seller offers Kerastese products!

Great website by seller to offer superior shampoo and condtioner for my Miniature Poodle!

19 mei 2026
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Antwoord van Kika Usa

Thank you for your lovely feedback! We're delighted to hear that you found what you were looking for and that you're happy with both our website and the products. Wishing your furry friend healthy and happy grooming! 🐾✨

Beoordeeld met 5 van de 5 sterren

Clipper, grinder grooming kit

Wonderful kit I got specifically for the clippers and nail grinder. The brushes and nail trimmers were a bonus! Nice quality and I love that they have replacement blades for the clippers

18 mei 2026
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Antwoord van Kika Usa

Thank you for your feedback! We’re happy to hear that you liked our products 😊

Beoordeeld met 5 van de 5 sterren

I received a delivery I did not want…

I received a delivery I did not want and was charged over $12 postage when it was supposed to be part of a delivery that had no postage.

26 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

Hello,

Please contact us via email at support@kika-usa.com so that we can carefully review this situation and help you resolve the issue.

Beoordeeld met 2 van de 5 sterren

I have been on the subscription plan…

I have been on the subscription plan for a while. I received an email stating that you were low on the Superior Care Salmon. There was no more correspondence from Superior Care. So I ordered the food myself. Then I received emails on the shipment and the tracking. Now my dog is almost out of food and UPS email me and said the item was delivered. It was not delivered to my house. I tried compete a claim with UPS but I needed information from Superior such as address, phone #, contact person. I called KIKA this morning and left a message. Noone has called as of yet and I'm out the payment for this food and now I have to find some other food for my dog.

21 mei 2026
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Antwoord van Kika Usa

We sincerely apologize for this situation.

We have reordered the products for you, and you should receive them by June 3.

Beoordeeld met 5 van de 5 sterren

I LOVE this company

I just love this company! The people , the products, the customer support! Everything about them makes it perfect ! The only place I actually enjoy spending my money!

21 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We’re happy to hear that you liked our products!

Beoordeeld met 1 van de 5 sterren

I never got the item

I never got the item! says attempt deliver but has tons deliver no issue.

19 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

After checking the information in our system, we can see that the products were successfully delivered to you.

We apologize for the delay and for the inconvenience caused.

Beoordeeld met 5 van de 5 sterren

Agents were knowledgeable and super…

Agents were knowledgeable and super nice every step of the way. The food I thinking its of good quality

18 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Beoordeeld met 5 van de 5 sterren

Lola’s Official Product Review:

Lola’s Official Product Review:

Shampoo: imprisoning. smelled suspiciously like “self care.” zero stars.
Conditioner: just shampoo’s accomplice. absolutely not.
Bath itself: violation of civil liberties.

BUT.

That cooling towel afterward????? THAT was luxury. That was spa. That was “retired heiress being gently misted on a yacht” energy. I would like 14 more immediately.

Overall review: baths suck but I survived bravely and deserve rotisserie chicken compensation.

7 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

Beoordeeld met 2 van de 5 sterren

Will not take returns if opened

Will not take returns if opened . How do you know if it works if you don’t try it? Obviously do not stand behind your product otherwise you would give a refund as the product doesn’t work

23 mei 2026
Review zonder uitnodiging
Logo Kika Usa

Antwoord van Kika Usa

We understand your concern, however, opened products cannot be returned for hygiene and safety reasons. This is a standard policy applied to ensure product integrity for all customers.

Beoordeeld met 1 van de 5 sterren

Product lost upon delivery

Product lost upon delivery. Reached out to company and no response. No one returned call or voicemail. Will not recommend.

5 mei 2026
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Antwoord van Kika Usa

We have already responded to your inquiry and provided delivery confirmation, including photos showing that the parcel was successfully delivered.

If you are still unable to locate your package, please contact us again and we will gladly re-check everything with the courier service and assist you further.

Beoordeeld met 4 van de 5 sterren

Flavorful food

The food has all the nutrition our dogs need and they like it

4 mei 2026
Logo Kika Usa

Antwoord van Kika Usa

Thank you for your feedback! We’re glad to hear that you liked our products.

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