The Hearing Care Partnership Reviews 

Very knowledgeable and professional consultant.
Took a lot of time explaining what he was doing and why.
Gave me excellent feedback.
100 % recommended

Before my earwax removal, I was feeling quite reluctant and hesitant about the appointment. However, Matthew Frost’s patience and understanding made all the difference in helping me overcome those nerves. The entire experience was excellent—he handled everything so gently and professionally. I was also reassured that I could stop the treatment at any time if I felt uncomfortable. I can highly recommend the team at Eye Collective in Selly Oak!

Friendly and professional service. Helpful guidance at each stage, without pressure. Very satisfied with my prescription/hearing aids which are working very well for me. Follow-up appointments useful and reassuring.

My Dad is 86 and was not happy about having a hearing test. Maufeed was brilliant with him. Explained everything clearly and was very patient and funny. Made us both relax and able to complete the test.
He explained the pricing well and was very helpful without a hard sell. I would recommend him to anyone.

Went for a hearing test as I have noticed hearing isn't what it was. Faizal fully explained the procedure and made me feel at ease and explained every process that was happening . He was very respectful and professional, will definitely be using him for my future check ups.

I have been a HA wearer for fifteen years, starting with NHS and graduating to private organisations after around four years. Having used several providers I have to say, without doubt, that the Hearing Care Partnership are simply superb. The provide Audiologists who are easy to get to, are fantastically well trained a knowledgeable, and supply leading brands of aids at reasonable prices. I would strongly recommend taking out their comprehensive five year support package when buying new aids as this provides a Rolls Royce support and after sales service which includes (and I have found this invaluable as I get older) wax removal. I have great pleasure in strongly recommending them.

Very good service from, The Hearing Care Partnership located in The Village Optician, Pity Me. Great choice of appointment's, meaning I could get seen quicky. On the day everything was very slick, and professional but did the appointment did not feel rushed at all. Every step of the way there was an opportunity to ask question. Had both ears checked and cleaned, with good results. The hearing test at the end was very helpful. Great service, and would use again, and would recommend if you need ears checking, and wax removed

I attended an audiology appointment at the Shepton Mallet branch with Hannah. My appointment was for ear impressions for motorcycling ear plugs. Hannah immediately put me at ease, was extremely thorough and professional, and made the whole experience altogether more pleasant. Hannah is a credit to her profession and I would definitely recommend her.

Rebecca was again so careing and professional she made me at ease when dealing with my blocked ears. Instant hearing after she had finished and no pain. This is the second visit in 8 months. its clear to me that i will need to go every 8 months to keep my hearing and ear health in good order. In the diary for my next visit.
Thanks Rebecca

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Celeste supplied me with my new hearing aids today(July 2026). She was extremely professional and helpful, giving very clear explanations of everything involved. I would definitely recommend her highly. John, Hassocks.

Faisal made the whole test a very interesting one. He explained the process very clearly and in much detail.He shares his detailed understanding of how the ear works in a very simple and easy to understand way. Faisal deserves recognition for this as it is no mean feat to simplify the function of a clearly very complex organ.
Well done and thank you again Faisal.

James Burt has been excellent and caring in our experience with new hearing aids as my wife has very poor hearing and it is a new experience for me. We have been fitted in to his schedule quickly and he has always been helpful. I would certainly recommend this company and James .

I visited Marie in Dawlish and she was lovely. I needed to evaluate private hearing aid options and she was very patient, informative and helpful. I was able to test a hearing aid for 2 weeks for free and return without any pressure to take it any further whatsoever. The whole experience cost me nothing and taught me a great deal. Many thanks.

I would highly recommend seeing Faisal, he showed such care and attention to my hearing and I’m delighted with my hearing aids

Expert and very kind care from Celeste. Very thorough and clear in explaining issues. New hearing aids are excellent.

If you are thinking of visiting anyone about your hearing look no further than the hearing partnership at Huxter and Davy in looe
I first visited in December 2025 and the service and expertise from Rachael has been exceptional and has improved my quality of hearing and life no end Thank you
I would recommend them to anyone

Faisal was very knowledgeable and explained every part of the hearing test so we could understand what was being tested and how. He went through the results thoroughly and "next steps" choices. My husband needs hearing aids and I don't yet, so neither of us felt pressured into any expensive solutions. He was trustworthy and competent and we would recommend this company.

Very thorough and professional.
Extremely pleased.

Excellent service, Matt ensured the mould experience was comfortable and went above and beyond to address any concerns.

Matt was very informative and listened well to my issues and provided helpful answers to questions.