The Hearing Care Partnership Reviews 

Pretty nice experience, Erin laughed at my stupid jokes but it was more of a polite laugh but I'll still take it because I'm kinda vain and self absorbed.

I visited Ellis Bass Optometrists on Barkingside High Street today for a hearing test with The Hearing Care Partnership, and I cannot recommend them highly enough. From the moment I walked in, the local practice environment felt welcoming, modern, and exceptionally clean.My audiologist, Khadija Begum, was incredibly professional, polite, and attentive. She took the time to conduct a thorough, comprehensive hearing assessment without making me feel rushed at all. Every stage of the examination was explained clearly, and Khadija provided insightful, detailed breakdowns of my results and options. It is rare to find a clinician who combines top-tier expertise with such a warm, patient-focused approach. If you are looking for outstanding, trustworthy hearing care in Barkingside, this is absolutely the place to go to .There was no pressure selling either .

I went in nearly deaf and left with full hearing .very professional and great communication everything explained clearly. would highly recommend

Rebecca was extremely friendly and professional, making me feel at ease and explaining every procedure along the way. I felt very relaxed and my ear wax removal was achieved within minutes and was very successful. I would highly recommend Rebecca. Thank you for looking after me.

Faisal was totally informative and professional as well as a really assuring voice. I now have my single aid following wax removal and thorough testing. Aid working perfectly with no need to adjust in any way. Thank you.

Emma Haouche was very thorough and efficient. She explained things very well.

Everything was explained clear and in plain English didn't realise how complicated the ear was given tests which i never came across before and given a honest result at the end

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I had an excellent experience at my hearing appointment. From the moment I arrived, everyone was welcoming, friendly, and professional.
The Faisal took the time to explain everything clearly and made me feel completely at ease throughout the appointment including the wax removal,
The hearing test was thorough and never felt rushed, Everything was explained in a way that was easy to understand The level of care and customer service was outstanding. I would highly recommend to anyone looking for a professional, knowledgeable and genuinely caring hearing service. Thank you for such a positive experience!

Bob Ford
James Burt at Lunar Optical Bristol has been excellent for my hearing problems, and I am very pleased with the new aid I now have. He was very attentive to what my hearing needs are, explained everything clearly in a helpful way, and checked carefully on how the aid was working for me. He also put me at my ease during my appointments. Finally, the whole process to get the new aid set up was speedy, which was a big help.

Very knowledgeable and professional consultant.
Took a lot of time explaining what he was doing and why.
Gave me excellent feedback.
100 % recommended

Before my earwax removal, I was feeling quite reluctant and hesitant about the appointment. However, Matthew Frost’s patience and understanding made all the difference in helping me overcome those nerves. The entire experience was excellent—he handled everything so gently and professionally. I was also reassured that I could stop the treatment at any time if I felt uncomfortable. I can highly recommend the team at Eye Collective in Selly Oak!

Friendly and professional service. Helpful guidance at each stage, without pressure. Very satisfied with my prescription/hearing aids which are working very well for me. Follow-up appointments useful and reassuring.

My Dad is 86 and was not happy about having a hearing test. Maufeed was brilliant with him. Explained everything clearly and was very patient and funny. Made us both relax and able to complete the test.
He explained the pricing well and was very helpful without a hard sell. I would recommend him to anyone.

Went for a hearing test as I have noticed hearing isn't what it was. Faizal fully explained the procedure and made me feel at ease and explained every process that was happening . He was very respectful and professional, will definitely be using him for my future check ups.

I have been a HA wearer for fifteen years, starting with NHS and graduating to private organisations after around four years. Having used several providers I have to say, without doubt, that the Hearing Care Partnership are simply superb. The provide Audiologists who are easy to get to, are fantastically well trained a knowledgeable, and supply leading brands of aids at reasonable prices. I would strongly recommend taking out their comprehensive five year support package when buying new aids as this provides a Rolls Royce support and after sales service which includes (and I have found this invaluable as I get older) wax removal. I have great pleasure in strongly recommending them.

Very good service from, The Hearing Care Partnership located in The Village Optician, Pity Me. Great choice of appointment's, meaning I could get seen quicky. On the day everything was very slick, and professional but did the appointment did not feel rushed at all. Every step of the way there was an opportunity to ask question. Had both ears checked and cleaned, with good results. The hearing test at the end was very helpful. Great service, and would use again, and would recommend if you need ears checking, and wax removed

I attended an audiology appointment at the Shepton Mallet branch with Hannah. My appointment was for ear impressions for motorcycling ear plugs. Hannah immediately put me at ease, was extremely thorough and professional, and made the whole experience altogether more pleasant. Hannah is a credit to her profession and I would definitely recommend her.

Rebecca was again so careing and professional she made me at ease when dealing with my blocked ears. Instant hearing after she had finished and no pain. This is the second visit in 8 months. its clear to me that i will need to go every 8 months to keep my hearing and ear health in good order. In the diary for my next visit.
Thanks Rebecca

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Celeste supplied me with my new hearing aids today(July 2026). She was extremely professional and helpful, giving very clear explanations of everything involved. I would definitely recommend her highly. John, Hassocks.

Faisal made the whole test a very interesting one. He explained the process very clearly and in much detail.He shares his detailed understanding of how the ear works in a very simple and easy to understand way. Faisal deserves recognition for this as it is no mean feat to simplify the function of a clearly very complex organ.
Well done and thank you again Faisal.