I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... Toon meer
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My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I... Toon meer
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I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond gr... Toon meer
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my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and... Toon meer
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Bedrijfsgegevens
Over Blue Banana
Geschreven door het bedrijf
This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!
Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye
Shop Piercing
Mon to Fri (USA - PST: 12:30am - 8:30am)
Mon to Fri (UK - GMT: 08:30am – 16:30pm)
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Fashion With An Edge!
Geschreven door het bedrijf
- Want to Return or Exchange Your Items?
- Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
- Get In Touch
- If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
- Something For Everyone!
- At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.
We Promise to Give Top Quality Service.
We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.
Contactgegevens
Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, Verenigd Koninkrijk
- +44 (0) 1579 341907
- info@bluebanana.com
- www.bluebanana.com
4,7
Uitstekend
6K reviews
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Price was good (clearance)
Arrived quickly, well packaged. Only opened one of each item but seemed fine. Price was very good.
28 juli 2026
I tend to be apprehensive of buying…
I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was very happy with :)
Shipping went quickly and my items arrived within two days so very impressed in that aspect.
27 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Great experience from start to finish
Great communication, speed of delivery and a good price. Will use again
27 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
I've ordered from them several times…
I've ordered from them several times now and I've had no problems whatsoever. That's why I keep going back to them because I can trust them.
25 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Amazing!!
My friend and I got piercings in Reading today, honestly the best piercing experience I’ve had. Everyone there was so lovely and our piercer Gio is officially my favourite person 😂. My friend and I were laughing with him the whole time, literally such a lovely human and so good at what he does. Thank you for such a great experience.
4 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Had a friendly comfortable experience…
Had a friendly comfortable experience for having a piercing for first time with a female piercer Hannah that my nerves went away immediately!!! Definetly will come back again!!
3 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Professional with Care
I received a very warm welcome from staff. They arranged my piercing quickly and efficiently. Everything was explained and opportunity for questions. The actual piercing was performed with professionalism and great care by Sophie. I am ecstatic about my piercing. Would definitely recommend to anyone thinking about a piercing. Great staff and fabulous shop.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Faulty clothing and non-responsive customer service
Bought a pair of Banned Apparel trousers which weren't cheap, I contacted the shop via email has been over a month they never replied, I sent all photos required as proof, the fabric between the legs after 1 wear started making fluff which is not acceptable as I had bought them 2 days before and still had receipt. Contacted the general customer service of Blue Banana and they said I would have to physically go to the shop. I don't live near Nottingham and was there for Download Festival. The shop was completely non-responsive and Blue Banana general customer service not helpful at all. Won't be purchasing anything else from them.
22 juni 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi Vodum,
We are very sorry to hear about your recent 1-star experience with us.
So that we can investigate further, please respond to our Find Reviewer Request via Trustpilot.
Kind regards,
BB Team
Had such a great experience
Had such a great experience. And so friendly. Harriett and Heather were so professional and kind excellent at their job!
2 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Fabulous customer service
I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond great customer service. Matty was so helpful, kind, patient and knowledgeable - I wish I could give the review 10 stars!
1 augustus 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Lovely staff ❤️
I went there with my mum for my first lobe piercing and it was an amazing experience, Kirsty was lovely and really helped when I felt a bit wobbly, she helped explain why I was feeling like that (also the blue raspberry lolly was delicious and gave me a blue tongue) I'd really recommend it for first piercings because the staff are lovely and its overall an amazing experience 😁
31 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Customer services
Customer services. I was at error and realised my mistake. Product great. Delivery spot on.
23 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
I got given a silver one even though I…
I got given a silver one even though I ordered a gold one but i could not return because i was going on holiday.
22 juli 2026
Antwoord van Blue Banana
Hi Mulik,
We sincerely apologise that you received the wrong item in your order. Please know that we will always rectify the situation if there is a problem with your order, and our Customer Service Team are on hand to help.
One of our agents has been in touch to help provide a resolution. Please look out for their email.
Kind regards,
BB Team
I got my nose pierced by Grace in…
I got my nose pierced by Grace in Leeds, she was very gentle and very soothing. When I got nervous she made it clear that if I didn’t want to go through with the piercing she wouldn’t make me. She also made the experience as a whole a fun, safe and calming atmosphere. When we were in conversation it didn’t feel as though we had just met, she speaks to you with ease and is very friendly! Overall ,Blue Banana was a great piercing experience and would go again!!
30 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
I bought a bellybutton bar and in the…
I bought a bellybutton bar and in the little packet they gave me a gold bar and a silver ball and are refusing to change it for me because I had walked out the shop , not happy at all . The belly bar cost £10
29 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
We're sorry to hear that you were dissatisfied with your experience with us. We would like to investigate this further so that we can better assist you. Please contact our customer service team with your email and order info, and we will look into the store responsible. We're here to help, and we'd love to help you achieve a 5-star review.
Kind regards,
BB Team
Super fast and reliable tracking…
Super fast and reliable tracking service used. Great products. Thanks
9 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
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