I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond gr... Toon meer
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my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and... Toon meer
Bedrijf heeft geantwoord
I got my nose pierced by Grace in Leeds, she was very gentle and very soothing. When I got nervous she made it clear that if I didn’t want to go through with the piercing she wouldn’t make me. She als... Toon meer
Bedrijf heeft geantwoord
I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Blue Banana
Geschreven door het bedrijf
This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!
Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye
Shop Piercing
Mon to Fri (USA - PST: 12:30am - 8:30am)
Mon to Fri (UK - GMT: 08:30am – 16:30pm)
Helpful Links
Please use the links below to get Customer Service support or to take a closer look at the products we offer.
Customer Service Opening Hours
These hours are when we have agents in the office to answer the phone and respond to tickets & emails.
If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.
Fashion With An Edge!
Geschreven door het bedrijf
- Want to Return or Exchange Your Items?
- Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
- Get In Touch
- If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
- Something For Everyone!
- At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.
We Promise to Give Top Quality Service.
We care about each and every customer.
We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.
Contactgegevens
Prince Albert House, Liskeard Business Park, PL14 3US, Liskeard, Verenigd Koninkrijk
- +44 (0) 1579 341907
- info@bluebanana.com
- www.bluebanana.com
4,7
Uitstekend
6K reviews
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Heeft 97% van zijn negatieve reviews beantwoord
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Fabulous customer service
I visited the Plymouth store on 1 August and I have to say the store is amazing. It has a really wide range and the store is extremely clean. I must give a special mention to Matty who went beyond great customer service. Matty was so helpful, kind, patient and knowledgeable - I wish I could give the review 10 stars!
1 augustus 2026
Review zonder uitnodiging
Lovely staff ❤️
I went there with my mum for my first lobe piercing and it was an amazing experience, Kirsty was lovely and really helped when I felt a bit wobbly, she helped explain why I was feeling like that (also the blue raspberry lolly was delicious and gave me a blue tongue) I'd really recommend it for first piercings because the staff are lovely and its overall an amazing experience 😁
31 juli 2026
Review zonder uitnodiging
Customer services
Customer services. I was at error and realised my mistake. Product great. Delivery spot on.
23 juli 2026
I got given a silver one even though I…
I got given a silver one even though I ordered a gold one but i could not return because i was going on holiday.
22 juli 2026
I got my nose pierced by Grace in…
I got my nose pierced by Grace in Leeds, she was very gentle and very soothing. When I got nervous she made it clear that if I didn’t want to go through with the piercing she wouldn’t make me. She also made the experience as a whole a fun, safe and calming atmosphere. When we were in conversation it didn’t feel as though we had just met, she speaks to you with ease and is very friendly! Overall ,Blue Banana was a great piercing experience and would go again!!
30 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're so glad that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
I bought a bellybutton bar and in the…
I bought a bellybutton bar and in the little packet they gave me a gold bar and a silver ball and are refusing to change it for me because I had walked out the shop , not happy at all . The belly bar cost £10
29 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
We're sorry to hear that you were dissatisfied with your experience with us. We would like to investigate this further so that we can better assist you. Please contact our customer service team with your email and order info, and we will look into the store responsible. We're here to help, and we'd love to help you achieve a 5-star review.
Kind regards,
BB Team
Super fast and reliable tracking…
Super fast and reliable tracking service used. Great products. Thanks
9 juli 2026
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
my honest opinion
my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and the actual piercing came around quickly. all the staff looked absolutely amazing, all of them cool and unique in there own way wich was welcoming. its a great atmosphere and i highly reccomend if your looking for peircings 🫶🏻
25 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
Kind regards,
BB Team
MATT
MATT! Honestly he has done many of my piercings and I fetched my 9 year old daughter in for her first piercing (lobes) on Sunday 19th July.
Matt was absolutely amazing with her explained every single step even made her check the dots to see if they were in the correct place to make her feel involved.
He then explained every step from wiping her ears to when the needle was going in.
My daughter felt so comfortable with him which is huge as she can be really funny with new people.
He praised her with how well she did he was so gentle with her and she didn't even realise the first went through even warned her the 2nd might feel a bit more due to her body being in shock.
He then told her how to care for them.
We came out and she said she thought matt was amazing and she will definitely be back when she's older to get her 2nd lobes done with him.
He is an absolute super star that man!
19 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
I had a great piercing experience with Myles
I had a great piercing experience with Myles they were very friendly and knowledgeable, service was very quick and the cleanliness is always very high when I go here all the staff are very friendly especially the staff member with pink hair I didn't get their name but they were great would recommend
21 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Very nice and welcoming
Very nice and welcoming, I had Matt do my seconds on my ears and was patient and understanding.
21 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Exelente producto
Exelente producto, muy bonito, buena calidad de material, recomdada totalmente!!
5 juli 2026
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
⭐️⭐️⭐️⭐️⭐️
Like my previous order, everything as expected! :) The delivery was speedy and quality and value was excellent. I have recommended to others!😁
9 juli 2026
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
Kind regards,
BB Team
Great service
Grrat service.Easy to order and quick delivery. Also very easy to do an exchange for a different size
2 juli 2026
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team
I came this morning with my two…
I came this morning with my two daughters the cashiers were really helpful and polite I booked 2 helix piercings and when I went to the piercing section the piercer was really professional and amazing will definitely come back for the next one
18 juli 2026
Review zonder uitnodiging
Antwoord van Blue Banana
Hi,
Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
Kind regards,
BB Team
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