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Blue Banana Reviews 

5.590
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and s... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had my nose repeierced with el she is so kind and helpful and we had a lovely conversation all the staff at blue banana are truly the loveliest people you could ever meet. El went over things in suc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I tend to be apprehensive of buying things online but blue banana has been just lovely! I bought two pairs of tights and a stunning claw clip- which with shipping totaled to just over £16 which I was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Bodypiercingzaak
  3. Winkel in modeaccessoires
  4. Haarproductenwinkel
  5. Vintage kledingwinkel

Over Blue Banana

Geschreven door het bedrijf

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Geschreven door het bedrijf

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Contactgegevens

    4,7

    Uitstekend

    TrustScore 4.5 uit 5

    6K reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

    Vraagt klanten om een review

    Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

    Heeft 100% van zijn negatieve reviews beantwoord

    Reageert doorgaans binnen 48 uur

    Zo gebruikt dit bedrijf Trustpilot

    Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

    4,7

    Alle reviews

    (5.590)

    637 reviews in de afgelopen 12 maanden

    Een review schrijven
    Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

    Beoordeeld met 5 van de 5 sterren

    Very good

    Grace was very friendly and made me feel very comfortable throughput the whole thing, that was especialy nice considering it was my first cartilage piercing

    14 augustus 2026
    Review zonder uitnodiging
    Beoordeeld met 5 van de 5 sterren

    Good Pricing

    Easy to order, good prices, always quick delivery.

    4 augustus 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Dr Marten shoes

    Excellent delivery service

    3 augustus 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    I had my nose repeierced with el!

    I had my nose repeierced with el she is so kind and helpful and we had a lovely conversation all the staff at blue banana are truly the loveliest people you could ever meet. El went over things in such detail and made sure i was 100% happy with my placement of my new nose ring! As someone who's had multiple piercings I can't recommend these girls enough! I've had two done from blue banana and ive had no issues at all!

    7 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Staff was so kind and overall best…

    Staff was so kind and overall best experience ever so supportive before during and after the piercing

    12 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    I have bought items in-store

    I have bought items in-store, but this was the first clothing item I have bought online. It was exactly as advertised, and the fit is good. Delivery was as expected.

    27 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Quick delivery

    Quick delivery, lovely dress for a reasonable price.

    1 augustus 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!

    Blue Banana Team

    Beoordeeld met 5 van de 5 sterren

    Perfect nose piercing

    Excellent prices and an excellent selection of jewellery for each price bracket. Liz was very helpful and made sure I felt comfortable and happy with the piercing and informed me of everything I needed to know!

    10 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!

    Blue Banana Team

    Beoordeeld met 5 van de 5 sterren

    Great product choice & delivery

    Had product i wanted, got a discount & was delivered on time.

    1 augustus 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!

    Blue Banana Team

    Beoordeeld met 5 van de 5 sterren

    I had such a lovely experience here

    I had such a lovely experience here! The studio was very clean, hygienic and welcoming, which immediately made me feel comfortable. The waiting time was also really good I didn’t have to wait long at all.
    I got my eyebrow piercing done by Charis, and she was absolutely amazing! I was a little nervous beforehand, but she was so friendly, professional and reassuring throughout the whole process. She explained everything clearly and made sure I was comfortable before and after the piercing. The piercing itself was quick and the pain was only around 3/10 for me.
    I’m now on day three and everything is going really well with no pain or issues. I’m so happy with the placement and how it looks! I’ll definitely be coming back to Charis for my septum piercing at the end of August. Highly recommend this place and especially Charis! ❤️✨

    1 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!

    Blue Banana Team

    Beoordeeld met 5 van de 5 sterren

    Lovely staff and service

    I had my eyebrow pierced by Heather and she was so lovely and explained how it works and when I felt dizzy she helped out and we had a lovely conversation about tattoos and peircings. All the other staff were lovely too and told me how pretty I looked with my peircing! Im definitely coming back for more peircings!!

    10 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!

    Blue Banana Team

    Beoordeeld met 5 van de 5 sterren

    Absolutely AMAZING experience

    Absolutely AMAZING experience, Daisy done my son’s piercing today . Made him feel so comfortable and brave , would highly recommend if anyone wants any piercings . This place is extremely clean and super friendly and welcoming .
    Thank you so so much

    9 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

    Beoordeeld met 5 van de 5 sterren

    I regularly buy Manic Panic hair colour…

    I regularly buy Manic Panic hair colour from Blue Banana because they have a pleasant, easy-to-use website, good prices and swift delivery.

    31 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Fast delivery and good communication

    Fast delivery and good communication, highly recommend

    24 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

    Beoordeeld met 3 van de 5 sterren

    Reading branch

    Reading branch -
    First of all, my low rating is due to the girl at reception who was rather rude and unpleasant. I think her name was Shree.
    Her general demeanour was unfriendly. When we asked to see the earrings available, she only showed us the very expensive (above £60) ones. And when I asked whether there are any other, cheaper ones, she reluctantly took out the below £10 ones. I think she didn’t like the fact that we were there to use the promotional offer of £15 for any piercings.
    On the other hand, Gio, who did the piercing was outstanding. Right from the start, he put my daughter at ease and he did it so expertly that she didn’t even feel it. He was chatty and so friendly. He also asked us to come for unlimited consultations if we have any issues with the piercings. He couldn’t have done a better job!
    It’s a shame Shree at the front was so off putting.

    5 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi there,

    Thank you for taking the time to leave a review.

    We sincerely apologise that you did not have a 5-star experience in our reading store. Please know that we have passed your review on to the store and area manager for review.

    Kind regards,
    Customer Services

    Beoordeeld met 5 van de 5 sterren

    I had an amazing experience with Elle

    I had an amazing experience with Elle. From the moment I walked in, she was friendly, professional, and made me feel completely at ease. She took the time to explain everything, answered all of my questions, and made sure I was comfortable throughout the entire piercing process.

    Her attention to detail, cleanliness, and confidence really stood out, and it’s obvious she genuinely cares about her clients. The piercing was quick, precise, and healed perfectly thanks to the aftercare advice she gave me.

    If you’re thinking about getting a piercing, I can’t recommend Elle enough. She’s incredibly skilled, welcoming, and made the whole experience enjoyable. I’ll definitely be coming back for my next piercing!

    8 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Quick delivery

    Quick delivery, product as advertised and a good price. No issues

    22 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

    Beoordeeld met 5 van de 5 sterren

    great experience made to feel at ease

    great experience made to feel at ease
    would definitely recommend. Gia was great with talking me through every step.

    7 augustus 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back soon!
    BB Team

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