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Blue Banana Reviews 

5.553
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I wish I could give a higher rating!! The staff today (Sunday 5th July) were wonderful. I desperately needed a piercing removed from my nose as it was stuck and embedded and Anna (Red and Orange hair... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had angel fangs done today at the Birmingham store. I was made to feel very comfortable and at ease. The whole process from booking in to having the piercing was easy and the staff are welcoming and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the liverpool store yesterday afternoon to get my noise pierced. The staff were really helpful and lovely especially daisy the piercer! She was so reassuring and patient considering they w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Kledingwinkel
  2. Bodypiercingzaak
  3. Winkel in modeaccessoires
  4. Haarproductenwinkel
  5. Vintage kledingwinkel

Over Blue Banana

Geschreven door het bedrijf

This is the Trustpilot page for online customers of BlueBanana.com. Blue Banana has been bringing it to the alternative fashion scene since '97. Our website range includes everything from rocking band merch to high-end vintage clothing. Supporting and growing with the alt fashion scene you'll always find something new and exciting at BlueBanana.com!

Helpful Links

Please use the links below to get Customer Service support or to take a closer look at the products we offer.

Homepage
Contact Us
Track Your Order
Shop Alt Clothing
Shop Band Merch
Shop Hair Dye

Shop Piercing

Customer Service Opening Hours

These hours are when we have agents in the office to answer the phone and respond to tickets & emails.

  • Mon to Fri (USA - PST: 12:30am - 8:30am)
  • Mon to Fri (UK - GMT: 08:30am – 16:30pm)
  • If you Contact Us outside of these customer services opening hours then please expect a reply when we are next open.

    Fashion With An Edge!

    Geschreven door het bedrijf

    Want to Return or Exchange Your Items?
    Finding the right fit can be tricky when shopping online, but we've made it easier! You can return any of our dresses for FREE if you live in the UK.
    Get In Touch
    If you're not happy with your order or experience, get in touch with our wonderful customer service team. They're happy to help! If you've got a question about an item or shipping information, send us an email or call our telephone line. You can ask us anything!
    Something For Everyone!
    At Blue Banana, we aspire to please! That's why we have a whole range of items to choose from, so you're bound to find something you'll love. From dresses, piercings, hair dye and band merch, we stock some brilliant brands to suit every aesthetic! No matter who you are, Blue Banana caters to everyone.

    We Promise to Give Top Quality Service.

    We care about each and every customer.

    We care about each and every customer.
    We strive to make our customers happy. That's why we always try to provide our shoppers with a positive experience and top-notch customer service! Whether that be through giving excellent assistance via our customer service team, being active on social media or through our high-quality website and items, we want to make sure our customers are satisfied with their experience from start to finish. We are always listening to what you have to say and we aim to respond to every piece of feedback from our shoppers.

    Contactgegevens

    4,7

    Uitstekend

    TrustScore 4.5 uit 5

    6K reviews

    5 sterren
    4 sterren
    3 sterren
    2 sterren
    1 ster

    Vraagt klanten om een review

    Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

    Heeft 100% van zijn negatieve reviews beantwoord

    Reageert doorgaans binnen 48 uur

    Zo gebruikt dit bedrijf Trustpilot

    Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

    4,7

    Alle reviews

    (5.553)

    667 reviews in de afgelopen 12 maanden

    Een review schrijven
    Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

    Beoordeeld met 5 van de 5 sterren

    Super fast and reliable tracking…

    Super fast and reliable tracking service used. Great products. Thanks

    9 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Good service as usual

    Good service as usual

    17 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    my honest opinion

    my peircer was really sweet! we made great jokes and we got on well, she made me feel comfortable and kept reassuring me as i was quite worried. the service in general was good, it wasnt too busy and the actual piercing came around quickly. all the staff looked absolutely amazing, all of them cool and unique in there own way wich was welcoming. its a great atmosphere and i highly reccomend if your looking for peircings 🫶🏻

    25 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    MATT

    MATT! Honestly he has done many of my piercings and I fetched my 9 year old daughter in for her first piercing (lobes) on Sunday 19th July.
    Matt was absolutely amazing with her explained every single step even made her check the dots to see if they were in the correct place to make her feel involved.
    He then explained every step from wiping her ears to when the needle was going in.
    My daughter felt so comfortable with him which is huge as she can be really funny with new people.
    He praised her with how well she did he was so gentle with her and she didn't even realise the first went through even warned her the 2nd might feel a bit more due to her body being in shock.

    He then told her how to care for them.
    We came out and she said she thought matt was amazing and she will definitely be back when she's older to get her 2nd lobes done with him.

    He is an absolute super star that man!

    19 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Very good

    Very good, came quick, really good

    12 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    I had a great piercing experience with Myles

    I had a great piercing experience with Myles they were very friendly and knowledgeable, service was very quick and the cleanliness is always very high when I go here all the staff are very friendly especially the staff member with pink hair I didn't get their name but they were great would recommend

    21 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Very nice and welcoming

    Very nice and welcoming, I had Matt do my seconds on my ears and was patient and understanding.

    21 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Exelente producto

    Exelente producto, muy bonito, buena calidad de material, recomdada totalmente!!

    5 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Arrived on time and a quality product.

    Arrived on time and a quality product.

    5 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Excellent value

    Excellent value

    11 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Fantastic prices and fast delivery

    Fantastic prices and fast delivery

    4 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    ⭐️⭐️⭐️⭐️⭐️

    Like my previous order, everything as expected! :) The delivery was speedy and quality and value was excellent. I have recommended to others!😁

    9 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad to hear that you had a good experience with us, and we hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Great service

    Grrat service.Easy to order and quick delivery. Also very easy to do an exchange for a different size

    2 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    I came this morning with my two…

    I came this morning with my two daughters the cashiers were really helpful and polite I booked 2 helix piercings and when I went to the piercing section the piercer was really professional and amazing will definitely come back for the next one

    18 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Fantastic Experience

    The staff are so helpful and lovely in Reading great place to shop.

    2 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you so much for your lovely review! We're so glad that you had a 5-star experience with us. We hope to welcome you back to our store soon!
    Kind regards,
    BB Team

    Beoordeeld met 1 van de 5 sterren

    Lost Item - No Help

    I would give them zero stars if that were possible - I am currently £180 out of pocket for a pair of New Rock boots that never actually arrived with me. Royal Mail tracking shows a picture of the floor and someone's fingertip - nothing else, so it proves absolutely nothing. Contacted Blue Banana right away and they were initially very responsive and told me they would open an investigation with Royal Mail which could take up to 4 working days to be completed. A week later and I have had no further updates from Blue Banana, they have now ignored two further emails from me trying to get an update and their customer service phone number just rings out (I tried it 6 times and the same thing each time). Looking through other reviews it seems like this is something of an MO for Blue Banana, which is quite frankly shocking. Never had an issue buying from in store, but will never order anything again online and would advise others not to place any high value orders online with them.

    10 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your review. We're sorry to hear that you were dissatisfied with our customer service. We did our best to help you. Unfortunately Royal Mail is not always prompt with responding to their queries, but your order has now been refunded in full. We apologise for the inconvenience.
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Had angel fangs done today at the…

    Had angel fangs done today at the Birmingham store. I was made to feel very comfortable and at ease. The whole process from booking in to having the piercing was easy and the staff are welcoming and helpful.
    I would definitely recommend blue banana for piercings.

    15 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Great item, exactly as described. High quality

    Love the wide choice of items, ease of purchase and quality of items. T-shirt came quickly and was well-packaged and is of high quality. I will be ordering again.

    29 juni 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Amazing staff in Leeds piercing dept

    Amazing staff in Leeds piercing department

    I was a very nervous first time nose piercing person in January and I had such good experience

    Staff were fab

    Full of knowledge

    Caring and sensitive

    So I opted to go back

    This time I saw Grace and she was fab

    So …managers…take note please as.a big shout out to Grace in the Leeds store . …shd was so friendly and knowledgeable. I had the best chat with her and discussed future piercings so I’ll definitely be back.

    She was so nice and put me at ease instantly

    So knowledgeable and so so super friendly .

    Would always come back here for piercings as they are caring and know what they’re doing.

    13 juli 2026
    Review zonder uitnodiging
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,
    Thank you for your lovely review! We're so glad to hear that you had a good experience with us. We hope to welcome you back soon!
    Kind regards,
    BB Team

    Beoordeeld met 5 van de 5 sterren

    Brill prices and rapid delivery.

    Brill prices and rapid delivery.
    Would definitely buy from this company again

    5 juli 2026
    Logo Blue Banana

    Antwoord van Blue Banana

    Hi,

    Thank you for your lovely review! We're so glad that you had a good experience with us.

    We hope to welcome you back to our store soon!

    Kind regards,
    BB Team

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