We have booked with Hays Travel for the last number of years because of the excellent and friendly service. All the staff are very helpful but a special mention for Donna in the local branch who has a... Toon meer
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All the staff extremely friendly and helpful with advice and tips. The booking process was straight forward and fast, good deals on foreign currency. We have booked 5 trips with Hays, all have been fa... Toon meer
we use your ballymena shop for all our travel bookings.Steph is brilliant she is pleasant and helpful in all queries we may have, as are all the girls. Never any complaints.
My sister and I have used Hayes Travel to arrange a couple of holidays. Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy. We would not he... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
Unit 26, Fairhill shopping Centre, BT43 6UF, Ballymena, Verenigd Koninkrijk
- 02825530019
4,9
Uitstekend
764 reviews
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We have booked with Hays Travel for the
We have booked with Hays Travel for the last number of years because of the excellent and friendly service. All the staff are very helpful but a special mention for Donna in the local branch who has always provided us with excellent advice and knowledge of the holiday destinations. We would never book with anyone else.
27 juli 2026
we use your ballymena shop for all our…
we use your ballymena shop for all our travel bookings.Steph is brilliant she is pleasant and helpful in all queries we may have, as are all the girls. Never any complaints.
26 juli 2026
First class for holidays
All the staff extremely friendly and helpful with advice and tips. The booking process was straight forward and fast, good deals on foreign currency. We have booked 5 trips with Hays, all have been fantastic, looking forward to the next one.
25 juli 2026
Kelly was really helpful and took time…
Kelly was really helpful and took time to show us different hotels and different countries
18 juni 2026
Agent was excellent
Agent was excellent. Donna sorted out a few options she thought might suit. She didn't pressure us to choose just gave us time.
19 juli 2026
Chloe was great at satisfying my needs…
Chloe was great at satisfying my needs for booking a cruise explained everything with ease and great personality
18 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great staff
Great staff, very knowledgeable, helpful and friendly. Got a great deal and what we were looking for.
8 juli 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback, we really appreciate it :)
Booking a holiday.
My experience on the8/7/2026 was fantastic. The lady who dealt with us was very efficient and was able to let us know everything about or holiday.Will definitely use them again.
9 juli 2026
Antwoord van Hays Travel - Ballymena
Thank you for the lovely feedback. We'll be sure to pass this on to the team :)
Very friendly and efficient staff
Very friendly and efficient staff, who listened carefully to our requirements.
5 juli 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback :)
Great company, exceptional service
Amy made my family holiday very easy to arrange, she went above and beyond when we struggled to book the hotel we wanted with the rooms we wanted, finding a way to make our booking possible, I could recommend Hayes and Amy highly enough, thank you so lunch
30 juni 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback Paul. I'll be sure to pass this along :)
City Break to Edinburgh Sept 26
My sister and I have used Hayes Travel to arrange a couple of holidays.
Staff members extremely helpful, pleasant and informative! Hotel and travel arrangements where made easy.
We would not hesitate to use Hays Travel when wishing to take holidays/city breaks in future!
2 juli 2026
Antwoord van Hays Travel - Ballymena
Thanks for the fab feedback :)
Hays Ballymena are the best
As always the staff are very helpful. They listen to our needs. The booking process was painless
2 juli 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback as usual Ann :)
Booked our holiday was great everything…
Booked our holiday was great everything was easy thanks to cleo who seen to all our needs
24 juni 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback. I'll be sure to pass this along :)
Disappointed
I booked a holiday yesterday and was unable to make payment by phone despite trying over 20 times. I had to drive over 50 miles and pay for car parking while I visited your shop and paid for it.
I was told staff weren’t allowed to take payments by phone.
I was very unhappy as you can imagine to have to spend most of the day just paying for my holiday! Disappointing!
29 juni 2026
Antwoord van Hays Travel - Ballymena
Good afternoon,
I am sorry to read you are disappointed. I will give you a call to discuss this matter.
Kind regards,
Donna
As usual Donna makes our booking easy
As usual Donna makes our booking easy, as she knows her customer needs. Always finds us the cruise that we want and will make suggestions of any other cruises with offers on that we might like.
Thanks Donna
30 juni 2026
Antwoord van Hays Travel - Ballymena
Thank you for the lovely feedback. I'll be sure to pass this to Donna :)
Great experience
The staff are professional, welcoming and friendly. They are interested in helping you to get the trip you want.
Donna was very helpful and professional with our family holiday.
20 juni 2026
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback Derek :)
Antwoord van Hays Travel - Ballymena
Thanks for the lovely feedback :)
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