A very pleasant experience from opening the door and walking in, to exiting having booked a holiday. Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we ma... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Our travel agent gave a professional friendly knowledgeable service. We left Hays with a holiday booked feeling very happy
We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agad... Toon meer
Bedrijf heeft geantwoord
The members of staff could not be more helpful, thorough and good sense of humour. My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and con... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contactgegevens
18 Crown Walk, OX26 6HY, Bicester, Verenigd Koninkrijk
- 01869906040
4,9
Uitstekend
328 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our travel agent gave a professional…
Our travel agent gave a professional friendly knowledgeable service. We left Hays with a holiday booked feeling very happy
9 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Booking a holiday at Hays, Bicester
A very pleasant experience from opening the door and walking in, to exiting having booked a holiday.
Adam couldn't have been more efficient, reassuring and patient, taking his time whilst we made up our minds.
Sharon helped with information about our destination, as she had already visited.
There was a lovely young girl in the office who was also helpful and interested, sadly, I can't remember her name, but she was lovely.
Altogether a really happy experience!
8 augustus 2026
Antwoord van Hays Travel - Bicester
Good afternoon Mrs Searle,
It was an absolute pleasure meeting you both and sorting out your holiday plans. We look forward to seeing you again soon.
Adam :)
Sharon helped with great knowledge
Sharon helped with great knowledge
An enjoyable experience
21 juli 2026
Antwoord van Hays Travel - Bicester
So glad I was able to help, have the most magical time at Disney🐭
Sharon
Antwoord van Hays Travel - Bicester
Thank you for this Mr Carr, I hope you enjoy your coach trip away 😊
Sharon
The young Lady who dealt with me
The young Lady who dealt with me
Was friendly and efficient and found
A short holiday i required, I will obviously continue to use the Bicester branch.
6 augustus 2026
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I am glad we found something for you and I hope you have a lovely time!
Kind regards,
Molly
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you for your lovely review, I hope you have a fantastic trip!
Kind regards,
Molly
Molly did my booking today and she was…
Molly did my booking today and she was amazing, always happy and friendly and nothing ever seems to bother her.
Thank you Molly.
4 augustus 2026
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you for the lovely review, I am glad we got your holiday all sorted, and I hope you have a lovely time!
Kind regards,
Molly
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you for the lovely review, I am glad we got your cruise all sorted, and I hope you have a lovely time!
Kind regards,
Molly
friendly and efficient as per usual.
30 juli 2026
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you for your kind review, I hope you have a lovely holiday!
Kind regards,
Molly
The members of staff could not be more…
The members of staff could not be more helpful, thorough and good sense of humour.
My two colleagues and I would like to thank, especially Adam, for making our holiday arrangements with care and consideration.
All bookings dealt with.
30 juli 2026
Antwoord van Hays Travel - Bicester
Good morning,
Thank you for taking the time to leave this lovely review. It was an absolute pleasure sorting your holiday plans and I look forward to seeing you all again soon.
Adam :)
Hays Travel at its best
We called in yesterday to book our holiday to Skiathos for 2027, Molly was as usual just wonderful.She didnt have to ask our names, she remembered us! After we booked that we then booked to go to Agadir in November.I just wanted to say thank you so much Molly, great service as always,you looked after us so well.
28 juli 2026
Antwoord van Hays Travel - Bicester
Good morning,
Thank you for your lovely review, I hope you have an amazing holiday!
Kind regards,
Molly
A great experience at Hays Travel
A very knowledgeable and helpful young travel agent who took into account all of our needs and wishes. Just wouldn't have been able to make this booking without her help.
26 juli 2026
Antwoord van Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have a fabulous cruise!
Kind regards,
Molly
Fabulous staff
All the staff in Hays Bicester are fantastic, really friendly, very professional , 5 star service
26 juli 2026
Antwoord van Hays Travel - Bicester
Hi Michele, great to hear that you think all the staff here are fantastic, look forward to seeing the 1 go to the 5
Sharon 😉
Sharon was super helpful in finding us…
Sharon was super helpful in finding us our first cruise to the Greek Islands 😊
24 juli 2026
Antwoord van Hays Travel - Bicester
Thank you for your review, I hope you both have a fabulous time away
Sharon 😊
Sharon was wonderful
Sharon was wonderful explained everything went through everything in detail and we were very happy
17 juli 2026
Antwoord van Hays Travel - Bicester
Thank you for your kind words, I hope that you have a wonderful time away.
Sharon 😊
Antwoord van Hays Travel - Bicester
Good afternoon,
Thank you so much for this lovely review. I am glad that we were able to help sort your holiday plans.
Adam :)
Antwoord van Hays Travel - Bicester
Thank you for this review, I hope you all have a wonderful time away.
Sharon
Never exchange money there
Never exchange money there! They just steal from me €140 😡
15 juli 2026
Review zonder uitnodiging
Antwoord van Hays Travel - Bicester
We are sorry to hear that you feel disappointed with your experience in store. However, we would like to clarify that the transaction details, the exact amount of euros you would receive for your sterling, were explained to you before the transaction was completed. As the transaction proceeded only after this information was provided, we believe you were fully aware of and agreed to the amount being exchanged.
We understand that currency exchange rates can sometimes be frustrating, and we appreciate your feedback. Thank you for taking the time to share your concerns with us.
Booking a cruise
Molly was very patient with us as we booked our cruise making sure we booked exactly what we wanted.
3 juli 2026
Antwoord van Hays Travel - Bicester
Good morning,
Thank you for your kind review, I hope you have an amazing cruise!
Kind regards,
Molly
Antwoord van Hays Travel - Bicester
Good morning Michelle,
Thank you so much for leaving this lovely review. I am glad we were able to help sort out your holiday plans.
Kind regards,
Adam
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.