Hays Travel - Ilkeston Reviews 

Great service

Travel guide was totally knowledgeable about every destination, took all our requirements into consideration, help me get the best deal. I can go on holiday after 30 years without having to worry about anything. Oh and super friendly.

Efficient service. We had done some research pre visit so knew what we wanted ...but we always prefer to book in shop rather than online. Such good service frkm knowledgable staff.

George was very attentive and met all our needs

Polite, helpful, knowledgeable ... made the process very straightforward.

Fantastic service!
Nothing was to much trouble even though I wasn’t quite sure what I wanted - Cheryl in the ilkeston branch was nothing more than amazing and helped me go through every thought/ change of plan/ change of destination until the right one came up.
Would highly recommend.

I had the pleasure of Cheryl( manger )
Who sorted out my ABBA voyage trip to London she couldn’t have been more helpful in both her time and professional attitude spent a lot of time getting us exactly what we wanted
I’ve also used Dawn who was equally helpful and will use the Ilkeston branch again .. hopefully

Lovely and helpful staff always happy booking here.

Absolutely fantastic service ruby was amazing. My husband literally had no specific idea where or when we was going away and she couldn't do enough for us she was fab

First class experience yet again from the great staff at Ilkeston in helping us to book another great holiday, especially Cheryl thank you.

Very good customer service, nothing to much trouble every step if the way

Friendly polite knowledgeable helpful

Washable was knowledgeable, polite and very helpful. We initially wanted to book next July's holiday, which we did and then we talked of another holiday this year and Tasha found us a perfect destination so we booked for September. All this a coffee and a great, friendly input from Cheryl made our visit perfect, as always.

Another holiday booked.
The well trained and friendly staff went the extra mile to get this one over the line.
If you are looking for holiday ideas,here's the place to go.

First class service all was explained to a very high quality 👏 all questions asked and answered. No rushing very relaxed keep up the good work.

Fantastic customer service 👏
Thanks very much for making it so easy to book our holidays.

Staff very helpful and knowledgeable and very happy to look at different options, to get the best price for us

Very helpful. We knew a lot about what we wanted from the visit but the help and information was great and we were able to go ahead and book ensuring we got the right holiday at the best price